{"type":"document","data":{"id":"7983ca13-b1dc-4f8f-9997-1d517b9508bd","localeString":"en-GB","publishDate":"2025-09-01T15:22:31.961+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"After receiving a Death Certificate we arrange a couple of things, like changing the personal name of the deceased to 'Erven van'. Read more about what we arrange here."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"What we will arrange after receiving the Death Certificate","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/ac3c5a3a-8e8b-4ad0-91db-cbf30927c3c8/decease-release-assets-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/38885393661d7ea6/original/decease-release-assets-1920.jpg","extension":"jpg"},"title":"After reporting a death"},"backLink":{"textLink":{"url":"/en/personal/customer-service/after-death","text":"After death"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What has ING arranged?"},{"componentType":"paragraph","richBody":{"value":"<p>After receiving the Death Certificate, we will arrange the following:</p><ul><li>Change the personal name of the deceased to <strong>‘Erven van’ (&apos;Heirs of&apos;)</strong>;</li><li>Terminate the <strong>personal means of payment of the deceased</strong>, such as Debit card, creditcard (original and additional card), My ING and ING app;</li><li>Terminate any <strong>periodic transactions</strong> on a Current account, such as savings orders;</li><li>Temporarily block any <strong>Direct debits</strong> on a Current account, until the authorisation is arranged;</li><li>Terminate any <strong>third-party authorisation</strong>. On a Current and/or a Joint account.</li><li>Debit the Current account for the costs of the <strong>Orange package</strong> (Oranjepakket);</li><li>The Joint account is <strong>not</strong> blocked. This way the joint accountholder can keep using the Joint account with their own personal means of payment.</li></ul>"}},{"componentType":"sectionTitle","title":"Upload extra document"},{"componentType":"paragraph","richBody":{"value":"<p>Did we ask for extra documents during the reporting of death, and you haven&apos;t uploaded them yet? Then you can upload them here. </p>"}},{"componentType":"cta","textLink":{"url":"https://mijn.ing.nl/banking/lifeevents/deceased-mgmt?EW=true","text":"Upload extra document"}},{"componentType":"linkList","componentStyle":"default","iconTitle":{"title":"Extra information reporting a death"},"textLinks":[{"url":"/en/personal/customer-service/after-death","text":"Reporting a death"},{"url":"/en/personal/customer-service/after-death/things-you-need-to-know","text":"Things you need to know"},{"url":"/en/personal/customer-service/after-death/managing-the-products-of-the-deceased","text":"Managing the products of the deceased"},{"url":"https://mijn.ing.nl/banking/lifeevents/deceased-mgmt?EW=true","text":"Upload extra document"}]},{"componentType":"feature","featureName":"survey-starter?surveyName=30fceef7-ecfe-431e-bc3b-235d8f4ff3f8"}]}}}