{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Does your child have a Child or Youth account? The first personalised debit card with your own design is free of charge. Read below for more information.","robotInstruction":{"noFollow":true,"noIndex":true}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"How to replace your debit card with a personalised one"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Choose the card you want to replace"},{"body":"Does your child have a Child or Youth Account? The first personalised card is free.","title":"Go for a personalised card"},{"body":"Upload your own photo or choose one of our designs from the gallery.","title":"Pick an image"},{"title":"Done! This is what the new card will look like."}]}},{"componentType":"sectionTitle","title":"Terms and Conditions"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"Personalised debit card ('Mijn Betaalpas’) terms and conditions (in Dutch, pdf)","url":"https://assets.ing.com/m/4995bfd1c812e8a8/original/Voorwaarden-Mijn-Betaalpas.pdf"}]},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"<p><span><span><span><span><span><span><span><span>The first personalised debit card</span></span></span></span><span><span><span><span> </span></span></span></span><span><span><span><span>with a <a href=\"https://www.ing.nl/en/personal/children/products/child-account\">Child account</a> or <a href=\"https://www.ing.nl/en/personal/children/products/youth-account\">Youth account</a> is free. Want a second design? That will cost €9.75.</span></span></span></span></span></span></span></span></p>"},"title":"What does a personalised debit card cost?"},{"richBody":{"value":"<p><span><span><span><span><span><span><span><span>Not just yet, unfortunately. If you open a Child or Youth Account for a child aged 6 or older, they’ll automatically receive the standard orange </span></span></span></span><span><span><span><span>debit card</span></span></span></span><span><span><span><span> at home within 5 working days.</span></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><span>Once you’ve got the orange card, you can request personalised debit card</span></span></span></span><span><span><span><span>. We’re working on making this process smoother.</span></span></span></span></span></span></span></span></p>"},"title":"Can I request a personalised debit card when I open the account?"},{"richBody":{"value":"<p>Yes, <span><span><span><span><span><span><span><span>there are image guidelines for designing your personalised debit card. See the <a data-type=\"external\" href=\"https://www.ing.nl/en/pdf/personal/payments/personalised-debit-card-terms-and-conditions\">Terms and Conditions</a> under “Downloads &amp; Information&quot;</span></span></span></span></span></span></span></span></p>"},"title":"Does the design need to meet any rules?"},{"richBody":{"value":"<p><span><span><span><span><span><span><span><span>If your child’s </span></span></span></span><span><span><span><span>debit card </span></span></span></span><span><span><span><span> is lost or stolen that’s annoying, but don’t worry. You can block the card straight away via the ING App or My ING.</span></span></span></span> <span><span><span><span>No access to the app or My ING? Get in touch with our Emergency Line. You can <strong>chat </strong>with us on weekdays from <strong>8:30</strong> to <strong>17:00,</strong> or call us 24/7 on </span></span></span></span><strong><span><span><span><span>020 22 888 00</span></span></span></span></strong><span><span><span><span>.</span></span></span></span> <span><span><span><span>We’ll block the card immediately and help you request a new one for your child.</span></span></span></span></span></span></span></span></p>"},"title":"Is your child’s debit card is lost or stolen?"}],"componentType":"accordion"},{"componentType":"cta","textLink":{"text":"Design debit card","url":"https://mijn.ing.nl/banking/debit-card/replace"}}]},"hasMacro":false,"id":"85324099-746e-4b65-9661-0f86917a5664","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Accounts for children","url":"/en/personal/children"}},"componentType":"productHeader","coreHeader":{"body":"Does your child have a Child or Youth Account? Then they can swap their debit card once for free for a My Debit Card: a card with their own design! Upload a fun photo or choose one of our gallery designs. It’s a great way to make banking feel more personal and fun.","headerImage":{"altTextEN":"Girl holding personalised debit card","altTextNL":"Meisje houdt gepersonaliseerde betaalpas vast","extension":"png","original":"https://assets.ing.com/asset/bddb514b-b86a-47df-aec2-4c864b799d4f/ING_KR_1_Gepersonaliseerde_Pas.png","transformBaseUrl":"https://assets.ing.com/transform/bddb514b-b86a-47df-aec2-4c864b799d4f/ING_KR_1_Gepersonaliseerde_Pas","type":"image","width":1667},"title":"Custom designed debit card for your child"},"cta":{"componentType":"cta","textLink":{"text":"Design debit card","url":"https://mijn.ing.nl/banking/debit-card/replace"}},"usps":[{"body":"Your child’s own debit card","icon":{"altTextEN":"check, checkmark","altTextNL":"check, vinkje","extension":"svg","original":"https://assets.ing.com/asset/ae8ed3be-dca4-41ae-809a-9c6f2127c2bf/Feedback-Check_Mark_Filledin.svg","transformBaseUrl":"https://assets.ing.com/transform/ae8ed3be-dca4-41ae-809a-9c6f2127c2bf/Feedback-Check_Mark_Filledin","type":"image","width":24}},{"body":"Pick a fun photo together for the debit card","icon":{"altTextEN":"check, checkmark","altTextNL":"check, vinkje","extension":"svg","original":"https://assets.ing.com/asset/ae8ed3be-dca4-41ae-809a-9c6f2127c2bf/Feedback-Check_Mark_Filledin.svg","transformBaseUrl":"https://assets.ing.com/transform/ae8ed3be-dca4-41ae-809a-9c6f2127c2bf/Feedback-Check_Mark_Filledin","type":"image","width":24}},{"body":"Free once with a Child or Youth account","icon":{"altTextEN":"check, checkmark","altTextNL":"check, vinkje","extension":"svg","original":"https://assets.ing.com/asset/ae8ed3be-dca4-41ae-809a-9c6f2127c2bf/Feedback-Check_Mark_Filledin.svg","transformBaseUrl":"https://assets.ing.com/transform/ae8ed3be-dca4-41ae-809a-9c6f2127c2bf/Feedback-Check_Mark_Filledin","type":"image","width":24}}]},"publishDate":"2026-08-03T18:39:49.493+02:00"}}