{"type":"document","data":{"id":"188c20a0-9b1a-4000-9455-45c99ad8c853","localeString":"en-GB","publishDate":"2025-11-18T14:04:28.173+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Everything about paying with Google Pay for Business: activation, paying with and without unlocking your phone, payment limits, and more."},"mainHeaderZone":{"componentType":"productHeader","usps":[{"body":"Easy and fast","icon":{"transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","extension":"svg"}},{"body":"Safe, Contactless Payments Anywhere","icon":{"transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","extension":"svg"}},{"body":"At home and abroad","icon":{"transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","extension":"svg"}}],"cta":{"componentType":"cta","textLink":{"url":"/zakelijk/betalen/betalingen-doen/google-pay-zakelijk-activeren","text":"Activate Google Pay Business in the ING App"}},"coreHeader":{"headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/86efddb4-ef5a-451f-87ad-f5b34e21c946/woman-pays-at-market","type":"image","width":6939,"original":"https://assets.ing.com/m/778127a97d45b926/original/woman-pays-at-market.jpg","extension":"jpg"},"title":"Google Pay Business","subtitle":"Fast, Simple, Secure."},"backLink":{"textLink":{"url":"/en/business/payments","text":"Business payments"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"The Google Way to Pay"},{"componentType":"paragraph","richBody":{"value":"<p>Google Pay Business lets you pay with your Android™ phone (version 8 or higher). You’ll use Google Wallet for this, a digital wallet where you store your payment cards and loyalty cards. Google Pay works everywhere you can make contactless payments, both at home and abroad.</p>"}},{"componentType":"paragraph","title":"Activate it in your ING App","richBody":{"value":"<p>In just 2 minutes, you can activate Google Pay in the ING App.<br />You can use Google Pay for all accounts where you are the legal representative.</p>"},"textLinks":[{"url":"/zakelijk/betalen/betalingen-doen/google-pay-zakelijk-activeren","text":"See How to Activate Google Pay"}]},{"componentType":"sectionTitle","title":"Google Pay Business for amounts under €50"},{"componentType":"paragraph","richBody":{"value":"<p>For amounts under €50, you can pay without unlocking your phone. Simply wake it up so the screen is on. You can pay up to €100 per day or make a maximum of 3 payments without unlocking your device.</p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/73918108d21492e0/original/Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.mp4","videoPreviewURLs":["https://assets.ing.com/asset/693069f7-9a41-4b74-9c0a-c332000de4af/480p/Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.mp4","https://assets.ing.com/asset/693069f7-9a41-4b74-9c0a-c332000de4af/1080p/Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.mp4","https://assets.ing.com/asset/693069f7-9a41-4b74-9c0a-c332000de4af/mp4/Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.mp4","https://assets.ing.com/asset/693069f7-9a41-4b74-9c0a-c332000de4af/720p/Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/73918108d21492e0/mini-Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.png","webimage":"https://assets.ing.com/m/73918108d21492e0/webimage-Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.png","thul":"https://assets.ing.com/m/73918108d21492e0/thul-Google-Pay_-Maestro_-Kleine_bedragen_Main_V08B_NL.png"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"Google Pay Business for amounts from €50 and up"},{"componentType":"paragraph","richBody":{"value":"<p>For amounts over €50, unlock your phone first. Then you can pay.</p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/22d3a72d6a878112/original/Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.mp4","videoPreviewURLs":["https://assets.ing.com/asset/bea22d6e-9678-45a0-b6f0-7dd966fe4792/1080p/Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.mp4","https://assets.ing.com/asset/bea22d6e-9678-45a0-b6f0-7dd966fe4792/mp4/Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.mp4","https://assets.ing.com/asset/bea22d6e-9678-45a0-b6f0-7dd966fe4792/720p/Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.mp4","https://assets.ing.com/asset/bea22d6e-9678-45a0-b6f0-7dd966fe4792/480p/Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/22d3a72d6a878112/mini-Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.png","webimage":"https://assets.ing.com/m/22d3a72d6a878112/webimage-Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.png","thul":"https://assets.ing.com/m/22d3a72d6a878112/thul-Google-Pay-_-Maestro_-Grote_bedragen_Main_V08B_NL.png"},"extension":["mp4"]}},{"componentType":"paragraph","richBody":{"value":"<p>Note: For secure use of Google Pay, we recommend using biometrics (face recognition or fingerprint identification). Prefer to use a PIN? Make sure the default PIN (factory setting) has been changed. For more information, visit <a href=\"https://autoriteitpersoonsgegevens.nl/en\">Dutch Data Protection Authority</a>.</p>"}},{"componentType":"sectionTitle","title":"Security"},{"componentType":"paragraph","richBody":{"value":"<p>Did you know that paying with Google Pay for Business is just as secure as contactless payment with your plastic debit card? When you pay with your smartphone, the payment details are exchanged in the same way (via NFC).</p><p>To exchange data, you need to hold your smartphone no more than 10 cm away from the payment terminal.</p>"}},{"componentType":"sectionTitle","title":"Limit Mobile Payments Google Pay Business"},{"componentType":"paragraph","richBody":{"value":"<p>The limit that applies to mobile payments depends on the debit card you have received.</p>"}},{"componentType":"accordion","accordionList":[{"title":"Do you have a physical debit card with VPay or Maestro?","richBody":{"value":"<p>Then you can pay up to €2,500 per day with your digital debit card, Apple Pay, Google Pay, and Garmin Pay. The limit for your digital debit card cannot be changed.</p><p>The limit for your physical debit card is €1,500 by default, and you can change it.</p>"}},{"title":"Do you have a physical debit card with Visa Debit or Debit Mastercard?","richBody":{"value":"<p>Then your standard debit card limit is €1,500 per day. This limit applies to both payments with your physical debit card and (digital) payments with Apple Pay, Google Pay, and Garmin Pay.</p><p>As the account holder, you can change the debit card limit for your Visa Debit or Debit Mastercard.</p>"},"textLinks":[{"url":"https://www.ing.nl/en/cards/business/payments-and-creditcards/process-cards/view-or-change-debit-card-limits","text":"Read more about payment and withdrawal limits with your debit card."}]}]},{"componentType":"sectionTitle","title":"Frequently Asked Questions about Google Pay for Business"},{"componentType":"accordion","taxonomies":[{"taxonomyKeys":["segments","segment_private","segment_private-isp","categories","cat_mobile-payments"],"taxonomyType":"assistedProcessCategorizationTaxonomyContainer"},{"taxonomyKeys":["q-a"],"taxonomyType":"assistedContentTypeTaxonomyContainer"}],"accordionList":[{"title":"What is the daily Google Pay transaction limit?","richBody":{"value":"<p>If you have a <strong>physical debit card from VPay or Maestro</strong>, you can pay a maximum of €2,500 per day with your digital debit card, Apple Pay, Google Pay and Garmin Pay. For young people aged 16 and 17, the limit is €250 per day. You cannot change the limit of your digital VPay or Maestro debit card.</p><p>Do you have a <strong>physical debit card from VISA Debit or Debit Mastercard</strong>? Then your standard debit card limit is €1,500 per day. This limit applies jointly to both paying with your physical debit card and (digital) paying with Apple Pay, Google Pay and Garmin Pay. For young people, a standard debit card limit of €250 applies. As an account holder, you can change the debit card limit of your Visa Debit or Debit Mastercard debit card yourself.</p>"},"textLinks":[{"url":"/en/personal/payments/debit-cards/limits","text":"Read more about debit card limit for payments and cash withdrawals"}]},{"title":"Can I use Google Pay as a representative on an account?","richBody":{"value":"<p>With a Maestro/VPay debit card, you cannot use Mobile Payment via Apple Pay, Google Pay or Garmin Pay as an account representative.</p><p>ING has started issuing new debit cards from Visa Debit and Debit Mastercard. When your Maestro/VPay debit card needs replacing, you will automatically receive a new card. As an authorized person on an account, with a Visa Debit or Debit Mastercard debit card, you can use Mobile Payments.</p>"}},{"title":"What is a digital card?","richBody":{"value":"<p>A digital debit card is an electronic version of your plastic debit card. You can use it to pay with your phone or smartwatch. </p><p>Interested in a digital version of your debit card? You can get one in the ING Mobile Banking App. And here’s how to <a data-type=\"internal\" href=\"/en/personal/payments/google-pay/activate-google-pay\">activate Google Pay.</a></p>"}},{"title":"How do I change the order in which my debit cards appear in my Google Wallet?","richBody":{"value":"<p>Here’s how to reorder your debit cards in your Google Wallet:</p><ol><li>Open the Google Wallet app</li><li>Scroll to the latest payment method by swiping from right to left at the top of the screen</li><li>Tap ‘Edit card order’</li><li>To change the card order, touch and hold a card and drag it up or down to where you want it.</li></ol><p>The debit card at the top of the list will be displayed first in your Google Wallet.</p>"}},{"title":"How do I set my default card in the Google Wallet?","richBody":{"value":"<ol><li>Open the Google Wallet app</li><li>Choose which card you’d like to use by default. At the top of your Wallet, swipe left or right to the card you want to set as default</li><li>Tap the card</li><li>At the bottom, tap ‘Details’, then tap ‘Set as default’</li></ol>"}},{"title":"I have multiple ING debit cards in my Google Wallet. How do I identify the debit card I’m using with Google Pay?","richBody":{"value":"<p>While the debit cards in your Google all have a number on them, this number isn’t the same as your IBAN. So if you have multiple ING debit cards in your Google Wallet, it might be confusing which card is linked to which account. You can create a nickname for your card in the Google Wallet</p><p><strong>To name the debit card in Google Wallet:</strong><br />You can set a name yourself via the Google Wallet settings to easily recognize a debit card.</p><ol><li>Open the Google Wallet app</li><li>Find the debit card you want to nickname. Swipe left until you see the correct card.</li><li>Tap the card.</li><li>At the bottom, tap: &apos;Add a nickname&apos;.</li><li>Enter your desired nickname and tap &apos;Save&apos;</li></ol><p>Your personalized name can only consist of letters and has a maximum of 24 characters.</p>"}},{"title":"Can I use Google Pay with a smartwatch like a Samsung watch?","richBody":{"value":"<p>Yes. Google Pay is available for Wear OS smartwatches. You need to have Wear OS version 2.0 or higher. Check  the <a href=\"https://support.google.com/wearos/answer/6321140?hl=en\">Wear OS version</a> of your smartwatch.</p>"}},{"title":"Can I use my Credit Card with Google Pay?","richBody":{"value":"<p>Unfortunately, it is not possible to add your business ING Credit Card.</p><p>You can add your private ING Credit Card to the Google Wallet. See how to <a data-type=\"external\" href=\"https://mijn.ing.nl/banking/content/personal/payments-and-creditcards/mobile-payments/google-pay-creditcard\">add your ING Credit Card to the Google Wallet.</a></p>"}},{"title":"Can I pay with facial recognition or my fingerprint?","richBody":{"value":"<p>Yes! For payments simply unlock your phone you normally do. So with your PIN, facial recognition or fingerprint. You can pay immediately after unlocking.</p><p>To pay securely using Google Pay, we recommend unlocking your phone with biometrics (facial recognition or fingerprint). If you’d rather unlock your phone with your PIN, make sure to change the default (factory-set) PIN.</p>"}},{"title":"How many times can I activate a Google Pay/ Mobile Payment Card?","richBody":{"value":"<p>You can activate Google Pay/mobile payment up to 2 times per day or up to 3 times per 30 days. This limit applies per combination of debit card and mobile phone/device.</p><p><strong>Have you reached this limit?</strong></p><p>Then you will see an error message during the activation process “Card limit device”.</p><p>Depending on the number of times you have activated mobile payment, you can try again at a later time. Or use a different phone or select a different payment card.</p>"}},{"title":"Does my phone need to be connected to the internet to pay using Google Pay?","richBody":{"value":"<p>Yes and no. If your phone isn’t connected to the internet, you can pay using Google Pay up to 10 times. After the first 10 payments, you’ll need to connect your phone to the internet to make another payment.</p>"}},{"title":"Where can I view my Google Pay transactions?","richBody":{"value":"<p>You’ll find all Google Pay transactions made using your current account in your transaction overview in the ING App or My ING Business. Open a transaction to see all details, including if it was made using Google Pay.</p>"}},{"title":"How much does it cost to use Google Pay?","richBody":{"value":"<p>Google Pay is completely free to use. For payments in other currencies you pay 1.40% price surcharge.  </p>"}},{"title":"Will Google Pay work if contactless payment is disabled for my plastic debit card?","richBody":{"value":"<p>Yes, paying with your Google Pay will still work if your contactless payment with your plastic debit card is disabled.</p>"}},{"title":"Unable to activate Google Pay?","richBody":{"value":"<p>Are you having trouble activating Google Pay? Check whether you meet these requirements;</p><ul><li>An Android™ phone, with version 9 or higher and an NFC chip*. Or a Wear OS smartwatch with version 2 or higher</li><li>A business account with ING</li><li>The most recent version of the ING App</li><li>The most recent version of the Google Wallet app</li><li>Make sure that a correct telephone number is registered with ING</li><li>Make sure that you have an internet connection</li><li>Make sure that you are registered as a legal representative (or as representative in case you have a Visa Debit or Debit Mastercard)</li></ul><p>*Do you want to know whether your phone has an NFC chip? Then go to ‘Settings’ and tap on &quot;Connected devices&quot;. If you see &quot;NFC&quot; here, your device has this function. You can then check and use it.</p><p> </p>"}},{"title":"What data is shared with Google?","richBody":{"value":"<p>In order to activate and use Google Pay for payments, ING shares your name, address and telephone number with Google. You must ensure that this information is correct. Google compares this information with the contact details you use for your Google account. They do this to prevent possible fraud. If you pay with Google Pay, Google receives your payment information. This includes the date and time of the payment, but also the amount and the name of the store where you paid. Google also receives payment information from Mastercard/ Visa. This makes the transaction technically possible. After you have activated Google Pay, Google is responsible for keeping your personal data secure and for any use thereof, and Google&apos;s <a href=\"https://policies.google.com/privacy\">privacy statement</a> applies. Do you want to change your <a href=\"https://myaccount.google.com/privacycheckup?utm_source=pp&amp;utm_medium=Promo-in-product&amp;utm_campaign=pp_body&amp;pli=1\">privacy preferences for Google Pay</a>? You can do so via Google&apos;s privacy check.</p>"}},{"title":"What if I have a different question about Google Pay?","richBody":{"value":"<p>Check out the <a data-type=\"internal\" href=\"/en/personal/payments/google-pay/activate-google-pay\">Google Pay Activation</a>, <a data-type=\"internal\" href=\"/en/personal/payments/google-pay/credit-card\">Google Pay Credit Card</a> or <a data-type=\"internal\" href=\"/en/personal/payments/google-pay/smartwatch\">Google Pay for your Smartwatch</a></p><p>Can’t find your question? Then we are happy to help via chat.</p>"}},{"title":"Where can I find the CVC or CVV code of my ING card?","richBody":{"value":"<p><strong><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>Do you have an ING Debit Card from VPay or Maestro? You can also find the CVC or CVV code in the ING App:</span></span></span></span></strong></p><ul><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Open the ING App and tap &quot;Service&quot; at the bottom right.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Scroll to &quot;Self service&quot; and tap &quot;App settings&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Tap &quot;Google Pay&quot; and then &quot;Debit card&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Select your VPay or Maestro debit card and tap &quot;Next&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Tap &quot;How to activate the smartwatch&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Here you’ll find an overview of your card details, including the CVC or CVV code.</span></span></span></span></span></li></ul><p> </p><p><strong><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>Do you have an ING Debit Card from Visa or Mastercard? You can find the CVC or CVV code in the ING App:</span></span></span></span></strong></p><ul><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Open the ING App and tap &quot;Service&quot; at the bottom right.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Scroll to &quot;Self service&quot; and tap &quot;Your cards&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Select your Visa or Mastercard debit card for which you want to see the CVC or CVV code.</span></span></span></span></span></li><li><span><span><span><span><span>Choose “Card details”.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Here you’ll find an overview of your card details, including the CVC or CVV code.</span></span></span></span></span></li></ul><p><strong><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>Do you have an ING Creditcard?</span></span></span></span></strong></p><ul><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">You can find the CVC code on the back of your card.</span></span></span></span></span></li></ul>"}},{"title":"I don't see my Visa/Mastercard debit card in the list of cards I can activate for Google Pay. Why is that?","richBody":{"value":"<p><span><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>Please check the status of your debit card. If your Visa/Mastercard debit card is blocked, it will not appear in the list of available cards.<br />Unblock your card first. Once unblocked, it will reappear in the list and you’ll be able to activate it for Google Pay.</span></span></span></span></span></p>"}},{"title":"Can I use my mobile phone for a contactless cash withdrawal?","richBody":{"value":"<p>Does your Debit Card show a Visa or Mastercard logo? Then you can withdraw cash by simply holding your card, or the digital version on your phone or smartwatch, near the special NFC reader on the ATM. Enter your PIN-code of your physical card, and you&apos;re done.</p>"}}]},{"componentType":"sectionTitle","title":"Terms and Conditions for Google Pay"},{"componentType":"linkList","iconTitle":{"title":"Google Pay Terms and Conditions"}},{"componentType":"paragraph","richBody":{"value":"<p>If you use Google Pay for Business, you’ll want to know exactly what to expect. You can find that in the terms and conditions below.</p><p> </p>"},"textLinks":[{"url":"https://assets.ing.com/m/5142998195ad2918/original/Voorwaarden-Betalen-met-Google-Pay-NL-EN.pdf","text":"ING Terms and Conditions for Paying with Google Pay"}]}]}}}