{"type":"document","data":{"id":"6cc8a5e7-7353-4f2f-83ef-597709a8f0d2","localeString":"en-GB","publishDate":"2026-03-06T12:30:33.111+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Met Europese Verzamelbetaling van ING doe je meerdere betalingen in 1 opdracht."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Do you regularly pay different creditors from your Business Account? With ING's batch payment service, you'll save time. You arrange everything in one order via online banking. Convenient!","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/8cc8e6ae-750c-4da3-a686-bea6cbfff31d/Hot-air-balloon","type":"image","width":5855,"altTextNL":"\"\"","original":"https://assets.ing.com/m/4616e51e62dd94f2/original/Hot-air-balloon.jpg","extension":"jpg"},"title":"Batch Payment","subtitle":"One order for multiple payments"},"backLink":{"textLink":{"url":"/en/business/payments","text":"Business payments"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","title":"Features of Batch Payment","richBody":{"value":""}},{"componentType":"paragraph","title":"Reporting","richBody":{"value":""}},{"componentType":"paragraph","title":"Insufficient balance","richBody":{"value":"

Not enough funds in your account? We’ll keep trying to process the Batch Payment for up to 4 working days. Weekends and public holidays don’t count towards this period, but we’ll still try to process the payment on those days.

If processed as an Instant Payment, the batch will be declined immediately if there’s not enough balance on the day of processing.

"}},{"componentType":"paragraph","title":"How to use Batch Payments","richBody":{"value":"

In My ING Business, you can import Bulk Payments from your own accounting system. Here’s how:

No accounting software? Download the Excel file in My ING Business under ‘Import Bulk Payment’. Use it to create your own Bulk Payment.

"}},{"componentType":"paragraph","title":"Costs","richBody":{"value":"

You will find the transaction fees in the Business Payment Rates brochure.

"},"textLinks":[{"url":"/en/business/payments/rates/basic-payment-solutions","text":"See rates for payment products"}]},{"componentType":"sectionTitle","title":"Frequently asked questions about Batch Payments"},{"componentType":"accordion","accordionList":[{"title":"Can you cancel, change or delete a batch payment?","richBody":{"value":"

Uploaded the wrong batch payment by mistake? First, check the send list. You can delete it there using the bin icon. Has your freshly uploaded batch payment ended up in the rejected payments list? Then you can’t delete, change or cancel it yourself. Any batch payments sitting in the rejected list will be automatically removed after 30 days.

Want to change a batch payment? You’ll need to edit it yourself and upload it again.

"}},{"title":"Can you reverse payments made via a batch payment?","richBody":{"value":"

Payments, including batch payments, can’t be reversed or refunded.
Has the money still not reached the recipient after the stated processing time? Get in touch with us.

"}},{"title":"The payment has not been received by the recipient, what now?","richBody":{"value":"

Here are the processing times for batch payments:

Has it been more than 5 working days? Contact our customer service team.

"}},{"title":"Uploaded batch payment not visible in the send list?","richBody":{"value":"

Have you uploaded a batch payment before, then changed it and uploaded it again?

If so, you won’t see that batch payment in the send list. The system recognises it as a file that’s already been uploaded.

Here’s how to fix it Create a new, unique batch payment or tweak the current one like this:

  1. Open the file in WordPad or Notepad.
  2. Find the MessageID (MsgId) or PaymentID (PmtInfID).
  3. Add one extra digit or letter and save the file.
  4. Change the file name and save it again.
"}},{"title":"Batch payment failed?","richBody":{"value":"

Did your batch payment fail? Check the overview where you uploaded it. If it says the payment was partly approved, click on the batch to expand it.
In the details, you’ll see why (part of) the payment didn’t go through.

"}},{"title":"Can a batch payment be processed as an instant payment?","richBody":{"value":"

A batch payment can also be processed as an Instant Payment. If you go for ‘Instant’, the batch can’t include more than 1,000 transactions.

"}},{"title":"Can the IBAN‑Name Check be used for a batch payment?","richBody":{"value":"

The IBAN‑Name Check can be used for a batch payment.

When uploading the file, you can choose to run the IBAN‑Name Check. All transactions in the batch payment will then be checked. It may take a short while before the results are visible. If you choose to run the IBAN‑Name Check, the results will also be shown in the send list.

There are no costs for using the IBAN‑Name Check.

"}}]},{"componentType":"linkList","iconTitle":{"title":"Learn more"},"textLinks":[{"url":"/zakelijk/digitaal-bankieren/mijn-ing/mijn-ing-zakelijk","text":"Mijn ING Zakelijk (internetbankieren)"},{"url":"/en/business/payments/paying/payment-processing-speed","text":"Payment speed"}]},{"componentType":"linkList","iconTitle":{"title":"Downloads & information"},"textLinks":[{"url":"/en/business/payments/paying/payment-processing-speed","text":"Payment speed"},{"url":"/en/business/customer-service/service-en-dienstverlening/payments-on-public-holidays","text":"Payments on public holidays"}]},{"componentType":"linkList","iconTitle":{"title":"Meer over betalen"},"textLinks":[{"url":"/zakelijk/betalen/betalingen-doen","text":"Betalingen doen"},{"url":"/zakelijk/geld-ontvangen","text":"Geld ontvangen"},{"url":"/zakelijk/geld-ontvangen/ing-checkout","text":"Online betalingen ontvangen"},{"url":"/zakelijk/betalen/contant-geld","text":"Contant geld storten en opnemen"},{"url":"/zakelijk/betalen/zakelijke-creditcards/businesscard","text":"Zakelijke creditcard aanvragen"},{"url":"/zakelijk/betalen/zakelijke-rekening","text":"Zakelijke rekening openen"}]}]}}}