{"type":"document","data":{"id":"16cbb947-70b5-4a0f-b20c-7863bee419e1","localeString":"en-GB","publishDate":"2026-03-27T10:24:53.313+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"How to request or download a bank reference letter."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://assets.ing.com/m/5738bcfd4496324a/original/Reference-letter-request-form.pdf","text":"Request straight away"}},"coreHeader":{"body":"If a (potential) business contact asks for information about your bank relationship for procurement or project purposes, you can provide them with a bank reference letter.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/a7304fe8-ffa8-46c1-b91a-4fec59cf4f86/side-view-of-young-man-working-at-office","type":"image","width":6476,"original":"https://assets.ing.com/m/611085a7916f9bb5/original/side-view-of-young-man-working-at-office.jpg","extension":"jpg"},"title":"Bank reference letter (proof of solvency)"},"backLink":{"textLink":{"url":"/en/business/payments","text":"Business payments"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"About bank reference letters"},{"componentType":"paragraph","richBody":{"value":"<p>A bank reference letter includes general information about your bank relationship with ING, such as the account holder&apos;s name and address, the account IBAN and ING&apos;s BIC/SWIFT code. This letter also verifies the bank relationship. A bank reference letter is also called a bank reference, bank confirmation letter, or RIB document (&apos;relevé d&apos;identité bancaire&apos;).</p>"}},{"componentType":"sectionTitle","title":"How to request a bank reference letter"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Fill out the form and sign","body":"By signing, you'll give ING permission to take the fees out of your account","textLink":{"url":"https://assets.ing.com/m/5738bcfd4496324a/original/Reference-letter-request-form.pdf","text":"Bank reference letter request form"}},{"title":"Scan the form and email it","body":"Or send it to us by post"},{"title":"ING processes your request","body":"And sends out the letter"},{"title":"Download the letter within 5 working days after your request was accepted","body":"Find it in My ING Business or the ING App. You'll also receive it in the post within 5 working days after your request was accepted"}]}},{"componentType":"sectionTitle","title":"Frequently asked questions about bank reference letters"},{"componentType":"accordion","accordionList":[{"title":"What does a bank reference letter cost?","richBody":{"value":"<p> €40 excluding VAT.</p>"}},{"title":"Where can I find my bank reference letter online?","richBody":{"value":"<p>You&apos;ll find your bank reference letter in My ING Business and the ING app within 5 working days after your request was accepted. In My ING Business, click your name, then select Documents. In the app, tap on the bell icon, then select Documents.</p>"}},{"title":"In which languages can I get a bank reference letter?","richBody":{"value":"<p>Bank reference letters are available in English and Dutch.</p>"}},{"title":"What does a bank reference letter look like?","richBody":{"value":"<p>View an example bank reference letter here.</p>"},"textLinks":[{},{"url":"https://assets.ing.com/m/41d7e1cb7bf7d0cb/original/Reference-letter-example.pdf","text":"Example bank reference letter"}]}]},{"componentType":"paragraph"},{"componentType":"linkList","iconTitle":{"title":"Learn more about"},"textLinks":[{"url":"/en/business/digital-banking/service/yearly-statement-business","text":"Annual accounts"},{"url":"/en/personal/payments/money-transfers/capital-adequacy-statement","text":"Personal bank confirmations"}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"url":"/en/business/accepting-payments","text":"Accepting payments"},{"url":"/zakelijk/betalen/betalingen-doen","text":"Executing payments"},{"url":"/en/business/payments/cash","text":"Cash withdrawal and deposit"}]},{"componentType":"feature","featureName":"survey-starter?surveyName=abe82ff9-edba-49fd-90c8-6fc6fa5d53d9&withCard=True"}]}}}