V PAY and Maestro cards will soon no longer be issued. That is why we are gradually replacing all these cards with business debit cards by Mastercard. This means you may receive a new card before the expiry date shown on your current card.
The new business debit cards look slightly different, but you can still use them to make secure payments worldwide. Please note that these are not credit cards.
More about the updated business debit cards
"}},{"actionAccordionList":[{"icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/7cea5720a6c66949/original/Functionalities-Zoom_In_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/f8875363-b782-48cf-b467-1aa2e6d334a6/Functionalities-Zoom_In_Outline","type":"image","width":32},"paragraphs":[{"componentType":"paragraph","richBody":{"value":"Learn more about the benefits of the new business debit card
"},"title":"In short:"}],"title":{"value":"Benefits of the new debit card
"}}],"componentType":"actionAccordion"},{"componentType":"sectionTitle","title":"Quick and easy self-service"},{"accordionList":[{"richBody":{"value":"Don’t have a business debit card yet, or want to request one for an authorised user? You can do so in the ING App or My ING Business.
"},"textLinks":[{"text":"Request a debit card in My ING Business","url":"https://mijn.ing.nl/banking/debit-card/request"}],"title":"Request a business debit card"},{"richBody":{"value":"In some cases you'll need to activate your new debit card before you can use it. This applies:
You can easily activate the debit card yourself via the ING App or My ING Business.
Your new debit card can be used immediately, without activation, in the following cases:
The debit card can then be used straight away with the same PIN.
"},"textLinks":[{"text":"More about activating your business debit card","url":"/en/business/payments/debit-cards/activate"}],"title":"Activate a business debit card"},{"richBody":{"value":"You can request a replacement business debit card in the ING App and My ING Business.
Please note: You can’t cancel a card request once it’s been submitted.
"},"textLinks":[{"text":"Replace a debit card in My ING Business","url":"https://mijn.ing.nl/banking/debit-card/replace"}],"title":"Replace a business debit card"},{"richBody":{"value":"Have you forgotten your PIN and do you have the new business debit card by (you can recognise it by its white colour)? Then you can find your PIN quickly and easily in the ING App. Scroll to ‘Cards’ in the overview, select your card and tap ‘Show PIN’
Do you have the business debit card by Maestro or V PAY? Then you won’t be able to view your PIN in the ING App. In that case, request your PIN and you’ll receive it at your registered address within 5 working days of your request.
"},"textLinks":[{"text":"Request a new PIN in My ING Business","url":"https://mijn.ing.nl/banking/debit-card/reissue-pin"}],"title":"Request a new PIN"},{"richBody":{"value":"If your debit card was lost or stolen, block it immediately in the ING App or My ING Business. If your card is issued by Visa or Mastercard, online payments and mobile payments via Apple Pay, Google Pay, and Garmin Pay will also be blocked.
Was money wrongfully taken from your account? Call our hotline immediately. If you call us from the app, we’ll know who you are and have your details ready. It's quick, easy, and safe.
"},"textLinks":[{"text":"Block a debit card in My ING Business","url":"https://mijn.ing.nl/banking/debit-card/block"}],"title":"Block a business debit card"}],"componentType":"accordion","taxonomies":[{"taxonomyKeys":["segments","categories","cat_mobile-payments","segment_business","segment_business-isp","cat_debitcards"],"taxonomyType":"assistedProcessCategorizationTaxonomyContainer"},{"taxonomyKeys":["q-a"],"taxonomyType":"assistedContentTypeTaxonomyContainer"}]},{"componentType":"sectionTitle","title":"Frequently asked questions about the updated business debit cards"},{"componentType":"sectionTitle","title":"General"},{"accordionList":[{"richBody":{"value":"You will automatically receive the new business debit card somewhere this year. You don’t need to do anything. Would you rather not wait? You can choose to replace your card yourself. Once you’ve submitted your request, you’ll receive the debit card at your registered address within 5 working days.
"},"textLinks":[{"text":"Replace debit card","url":"https://mijnzakelijk.ing.nl/banking/debit-card/replace?ai=brandSwitch"}],"title":"When will I receive the new business debit card by Mastercard?"},{"richBody":{"value":"Have you received your new business debit card by Mastercard for the first time? Then your old Maestro or V PAY debit card will remain valid for 90 days after you receive the message in the ING App or My ING Business with the subject line: ‘The new business debit card. Activate mobile payments now’.
Good to know:
The new business debit card (you’ll recognise it by its white colour), which replaces your old card, is ready to use straight away. Have you successfully made your first payment with your new card? Then you can cut up your old card and throw it away.
"},"title":"What should I do with my old debit card once I received the new one?"},{"richBody":{"value":"You won't need to do anything! At least 2 months before your card expires, we'll automatically send a new one to your organisation’s correspondence address. Card expired but haven't received a new one? First block the card we originally sent. Then request a free replacement card online.
"},"textLinks":[{"text":"Replace debit card","url":"https://mijnzakelijk.ing.nl/banking/debit-card/replace?ai=brandSwitch"}],"title":"My business debit card is about to expire. What should I do?"},{"richBody":{"value":"You’ll recognise your debit card by the V Pay, Maestro, Visa or Mastercard logo. Business debit cards are white, making them easy to tell apart from any other cards in your wallet.
You can use both debit cards and credit cards to make online payments, but there's a difference in how they work:
Please see the overview of our debit card fees and charges.
"},"textLinks":[{"text":"View debit card fees and charges","url":"/zakelijk/betalen/tarieven/basis-betaalproducten"}],"title":"How much does a business debit card cost?"},{"richBody":{"value":"Haven’t received your new business debit card yet, even though your old one has already expired? Check whether you’ve received a message in the ING App or My ING Business with the subject line ‘The new business debit card. Activate mobile payments now’. You should receive the new card within 15 working days of receiving the message.
Have you still not received the debit card after this period?
You will receive the debit card at your correspondence address within 5 working days of your request
"},"title":"My business debit card has expired, but I haven’t received a new one. What should I do?"}],"componentType":"accordion","taxonomies":[{"taxonomyKeys":["segments","categories","cat_mobile-payments","segment_business","cat_debitcards","segment_business-isp"],"taxonomyType":"assistedProcessCategorizationTaxonomyContainer"},{"taxonomyKeys":["q-a"],"taxonomyType":"assistedContentTypeTaxonomyContainer"}]},{"componentType":"sectionTitle","title":"Payments"},{"accordionList":[{"richBody":{"value":"Anywhere the Mastercard logo is displayed!
Your ING debit card is set to worldwide coverage by default. That means you won't have to change any card settings before travelling outside Europe. You can pay just as easily and securely abroad as you do in the Netherlands.
"},"title":"Where is my Visa or Mastercard debit card accepted?"},{"richBody":{"value":"Yes. All ING debit cards support contactless payments. Sinply hold your card close to a payment terminal to make a contactless payment.
Please note:
Contactless payments must be activated first. To do so, insert your debit card into a payment terminal or ATM. Enter your PIN and complete the payment or withdrawal. Afterwards, you can make contactless payments without needing to enter your PIN.
"},"textLinks":[{"text":"More about contactless payments","url":"/en/business/payments/debit-cards/contactless-payments"}],"title":"Can I make contactless payments with my business debit card?"},{"richBody":{"value":"Yes. All ING debit cards support mobile payments via Apple Pay, Google Pay, or Garmin Pay.
You can easily activate mobile payments in the ING App:
Good to know:
If you have the new business debit card by Mastercard, any authorised users can now also use it to make mobile payments via Apple Pay, Google Pay, or Garmin Pay.
When you use your Mastercard debit card to make an online payment, you enter its card number, expiry date, and CVC or CVV code during checkout. Just like you would if you used a credit card, only the payment is immediately taken from your business account. For security reasons, you may be asked to confirm the payment in the ING App.
Please note: You'll need the ING App to make online payments.
"},"textLinks":[{"text":"More about online payments","url":"/en/business/payments/debit-cards/onlinepayment"}],"title":"What do online payments entail?"},{"richBody":{"value":"The CVC or CVV code is a 3-digit security code. You'll usually need to enter this code when you make an online payment with your debit or credit card.
The CVC or CVV code isn't printed on your card. For security reasons, you'll find it in the ING App instead:
Please note: You'll need the ING App to make online payments.
"},"title":"What is a CVC or CVV code and where can I find it?"}],"componentType":"accordion","taxonomies":[{"taxonomyKeys":["segments","categories","cat_mobile-payments","segment_business-isp","segment_business","cat_debitcards"],"taxonomyType":"assistedProcessCategorizationTaxonomyContainer"},{"taxonomyKeys":["q-a"],"taxonomyType":"assistedContentTypeTaxonomyContainer"}]},{"componentType":"sectionTitle","title":"Limits"},{"accordionList":[{"richBody":{"value":"The default daily limit for withdrawals is €500 for cash withdrawals. This limit applies to both your physical card and the virtual card (so Apple Pay, Google Pay, and Garmin Pay).
If you're the account holder, you can easily change this limit in the ING App or My ING Business. The maximum daily withdrawal limit is €5,000 per account.
Please note:
If you withdraw cash using Apple Pay, Google Pay, or Garmin Pay, you’ll be asked to enter your PIN. That’s the PIN linked to your physical debit card, not the code used to unlock your phone.
The standard daily payment limit is €1,500. This limit applies to both your physical card and the virtual card (so Apple Pay, Google Pay, and Garmin Pay). If you're the account holder or a legal representative of your organisation, you can easily change this limit in the ING App or My ING Business.
"},"textLinks":[{"text":"More about limits","url":"/en/business/payments/debit-cards/limits"}],"title":"What’s the payment limit for Visa or Mastercard debit cards?"},{"richBody":{"value":"No, it won't. The default daily limit for payments is still €1,500, and €500 for cash withdrawals.
"},"title":"I've received an updated debit card. Will my limit change?"}],"componentType":"accordion","taxonomies":[{"taxonomyKeys":["segments","categories","cat_mobile-payments","segment_business","segment_business-isp","cat_debitcards"],"taxonomyType":"assistedProcessCategorizationTaxonomyContainer"},{"taxonomyKeys":["q-a"],"taxonomyType":"assistedContentTypeTaxonomyContainer"}]},{"componentType":"sectionTitle","title":"Help"},{"accordionList":[{"richBody":{"value":"If you accidentally enter the wrong PIN 3 times, your debit card will be temporarily blocked. Here's what you can do.
We understand how frustrating it can be when your debit card doesn't work properly. Here's what you should try before your request a replacement:
Is your card activated?
Make sure you’ve activated your card in the ING App or My ING Business.
Can't make contactless payments?
First make a payment or withdrawal using your PIN. After that, contactless payments should work.
Check your daily limit
You might have exceeded your daily limit. View and change limits in My ING Business.
Check your balance
Make sure there are sufficient funds in your account.
Check the payment terminal or ATM for the V Pay or Maestro logo
If the logo differs from the one on your card, try a different terminal or ATM.
Still having trouble? Contact us via live chat. We’ll help you out, or have your card replaced entirely.
"},"title":"My debit card isn’t working. What can I do?"},{"richBody":{"value":"Yes, you can cancel it in the ING App or My ING Business.
"},"title":"I have an extra debit card that I never use — can I cancel it?"}],"componentType":"accordion","taxonomies":[{"taxonomyKeys":["segments","categories","cat_mobile-payments","segment_business","cat_debitcards","segment_business-isp"],"taxonomyType":"assistedProcessCategorizationTaxonomyContainer"},{"taxonomyKeys":["q-a"],"taxonomyType":"assistedContentTypeTaxonomyContainer"}]},{"componentType":"cta","textLink":{"text":"I have another question.","url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat&EW=True"}},{"componentType":"sectionTitle","title":"Safe debit card use"},{"componentType":"highlight","richBody":{"value":"ING staff or the police will never ask for your PIN or debit card. Not by letter, email, phone, or at your door. Never share your card or PIN. Card lost or stolen? Report it immediately in the ING App or My ING Business.
If there was money wrongfully taken from your account, call our hotline right away.
"},"textLinks":[{},{"text":"Safe banking","url":"/en/bank/safe-banking"},{"text":"Block your business debit card in My ING Business","url":"https://mijn.ing.nl/banking/debit-card/block"}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"text":"Accepting payments","url":"/en/business/accepting-payments"},{"text":"Executing payments","url":"/zakelijk/betalen/betalingen-doen"},{"text":"Cash withdrawal and deposit","url":"/en/business/payments/cash"}]}]},"hasMacro":false,"id":"85d00109-4f3e-4342-a1c2-c6b4f44f0d39","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Business debit cards","url":"/en/business/payments/debit-cards"}},"componentType":"productHeader","coreHeader":{"body":"Received a new business debit card issued by Mastercard yet? You’ll recognise it by its white colourway, vertical design, and Mastercard logo.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/74687412-add9-44d4-9807-b79c00c30172/Campagnebeeld-nieuwe-zakelijke-betaalpas-geld-opnemen-1.jpg","transformBaseUrl":"https://assets.ing.com/transform/74687412-add9-44d4-9807-b79c00c30172/Campagnebeeld-nieuwe-zakelijke-betaalpas-geld-opnemen-1","type":"image","width":4096},"title":"How to use your new business debit card"}},"publishDate":"2026-05-15T15:57:29.557+02:00"}}