"}},{"componentType":"paragraph","title":"How do I preannounce my deposit via the ING app?","richBody":{"value":"
Click the video below to see how it works.
"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/2a0169cee391be49/original/Preannounce-sealbags-EN.MP4","videoPreviewURLs":["https://assets.ing.com/asset/2fa0f96b-73b4-4e7b-a15a-59076e26979f/720p/Preannounce-sealbags-EN.mp4","https://assets.ing.com/asset/2fa0f96b-73b4-4e7b-a15a-59076e26979f/mp4/Preannounce-sealbags-EN.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/2a0169cee391be49/mini-Preannounce-sealbags-EN.jpg","webimage":"https://assets.ing.com/m/2a0169cee391be49/webimage-Preannounce-sealbags-EN.jpg","thul":"https://assets.ing.com/m/2a0169cee391be49/thul-Preannounce-sealbags-EN.jpg"},"extension":["MP4"]}},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"componentType":"accordion","accordionList":[{"title":"What is a pre-book limit?","richBody":{"value":"To make use of the pre-book service you need a pre-book limit. The pre-book limit is the maximum amount you can get precredited into your Business account.
For example: you have a pre-book limit of € 10.000 and you deposit a sealbag with € 8.000, we credit € 8.000 into your account. Until the sealbag has been collected and processed, you have a remainder pre-book limit of € 2.000. As soon as the sealbag has been processed, the full € 10.000 pre-book limit will be released again.
"}},{"title":"What is the remainder pre-book limit?","richBody":{"value":"When you pre-book an amount by dropping a preannounced sealbag, this amount will be deducted from your pre-book limit. The amount that's left is the remainder pre-book limit. As soon as the sealbag has been processed and counted, the used amount will be released again.
Is your deposit higher than your pre-book limit? We only precredit the amount that's within your pre-book limit. As soon as the sealbag has been processed and counted, we credit the remainder of the deposit into your account. The processing of the sealbag can take upto 10 working days. You can keep on depositing even if you have used your complete pre-book limit.
If you want to deposit a sealbag but have no limit left, check out the cash deposit machines of Geldmaat.
"}},{"title":"When are sealbag machines emptied?","richBody":{"value":"
Sealbag machines are always emptied within 10 working days.
"}},{"title":"What do I need to do when I have no remainder pre-book limit left?","richBody":{"value":"If you have no remainder pre-book limit left but you do want to deposit cash, check out the cash deposit machines of Geldmaat. For the cash deposit machines of Geldmaat you don't need a contract, a pre-book limit or any sealbags. You can make use of the cash deposit machines with your ING Debit card and pin. You always receive the money at the moment you deposit it into the recycler.
"}},{"title":"What if I don't want to preannounce my sealbag?","richBody":{"value":"To guarantee the safety and security of the sealbags, a preannouncement is required. This helps us predict the number of deposits and the amounts being deposited. By doing so, we can manage the servicing of the sealbag machines and keep cash safe and secure.
If you prefer not to preannounce your deposits, you can use Geldmaat's cash deposit machine as an alternative. To use Geldmaat's cash deposit machines, you only need an ING Debit card and PIN. The amount is credited to your account at the moment of deposit, and the costs per deposit are lower.
"}},{"title":"You don't have sealbag agreement yet?","richBody":{"value":"You can request a sealbag agreement via My ING Business.
"}},{"title":"When do I get a pre-book limit?","richBody":{"value":"To qualify for a pre-book limit, there are a few minimum requirements:
Example 1:
You have made a weekly deposit for the last 3 months, and the average amount of these deposits is €2.000. Although the total number of weeks with a deposit is more than 4, the average amount is €2.000. Therefore, you do not qualify for a pre-book limit.
Example 2:
You have made 6 deposits spread over 4 weeks in the last 3 months, and the average amount of these deposits is €5.000. You meet the minimum requirement of 4 weeks with a deposit, and the average amount is higher than €4.000. Therefore, you qualify for a pre-book limit.
"}},{"title":"How do we calculate the pre-book limit?","richBody":{"value":"Three months after opening the sealbag agreement and with at least 4 weeks with a sealbag deposit a pre-book limit might be granted. We look at several factors when calculating the limit, think of the deposit frequency and the amounts deposited.
"}},{"title":"Has my pre-book limit been adjusted?","richBody":{"value":"We recalculate the pre-book limits on a yearly basis so the limit is always aligned with your deposit behavior. We look at several factors when calculating the limit, think of the deposit frequency and the amounts deposited.
"}}]},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"text":"Packaged cash deposits"}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"url":"/en/business/accepting-payments","text":"Accepting payments"},{"url":"/zakelijk/betalen/betalingen-doen","text":"Executing payments"},{"url":"/en/business/payments/cash","text":"Cash withdrawal and deposit"}]}]}}}