{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Want to deposit banknotes for your business? Read how cash deposits work with ING Business and where you can do this.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"How does depositing cash work?"},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Insert your debit card into an ATM with deposit functionality or hold your mobile device near the reader"},{"title":"Enter your PIN and choose ‘Deposit cash’"},{"title":"Place the banknotes loosely and flat into the slot, without rubber bands or paper clips"},{"title":"The amount is credited to your account immediately."}]}},{"componentType":"paragraph","richBody":{"value":"<p>You can deposit money at a Geldmaat with a deposit function. Not every Geldmaat has this function. Would you like to know where you can deposit money? <a href=\"https://www.geldmaat.nl/en/need-help/locator/\">Check the locations where you can deposit money at a Geldmaat</a>.</p><p><strong>Please note:</strong> you cannot deposit money:</p><ul><li>at an ING branch</li><li>at an ATM without a deposit function</li></ul>"},"title":"Where can I deposit money?"},{"componentType":"paragraph","richBody":{"value":"<p>You can deposit money at a Geldmaat using:</p><ul><li>your ING Debit Card and PIN, or</li><li>your mobile phone or smartwatch with Apple Pay or Google Pay</li></ul><p><strong>Please note: </strong></p><ul><li>You must have set up mobile payments in the ING App</li><li>Not every Geldmaat supports mobile deposits</li></ul><p><a href=\"https://www.ing.nl/en/personal/payments/pay-with-your-phone\">Find out how to set up Apple Pay or Google Pay on your phone.</a></p>"},"title":"What do you need to deposit money?"},{"componentType":"sectionTitle","title":"Limits and costs"},{"componentType":"paragraph","richBody":{"value":"<p>There is a limit for depositing banknotes.</p><ul><li>You can deposit a maximum of €30,000 per account per day</li><li>This amount applies to all deposits combined on one day</li><li>You can insert up to 200 banknotes at a time</li></ul><p>Would you like to deposit more banknotes? You can insert additional banknotes multiple times during the same deposit.</p>"},"title":"What are the limits for depositing money?"},{"componentType":"paragraph","richBody":{"value":"<p>You can find an overview of all costs in our pricing <a href=\"https://assets.ing.com/m/2d664df740348655/original/tariff-brochure-for-business-transaction-services.pdf\">brochure</a>. You can find an overview of all costs in the ING pricing brochure. The costs depend on your business package. Depositing money costs money because several steps are required to handle it safely and reliably.</p><ul><li>Cash machines need to be installed and maintained</li><li>The machines are regularly emptied and refilled by specialised parties</li><li>The money is then checked, counted and processed</li><li>Security measures are needed to ensure everything is done safely</li></ul>"},"title":"What does it cost to deposit banknotes? And why does it cost money?"},{"componentType":"sectionTitle","title":"Good to know"},{"actionAccordionList":[{"icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/asset/0174d1a0-d34c-43a3-9a78-eea1cec03d39/Functionalities-Swap_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/0174d1a0-d34c-43a3-9a78-eea1cec03d39/Functionalities-Swap_Outline","type":"image","width":32},"paragraphs":[{"componentType":"paragraph","richBody":{"value":"<ul><li>Banknotes: usually visible in your account immediately</li><li>Coins: this may take a little longer</li></ul><p>Don’t see the amount in your account? Then contact us.</p>"}}],"title":{"value":"<p>When will the money be in your account?</p>"}},{"icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/asset/52219bbb-1be0-4c1c-bd14-267a23217ab1/Functionalities-Setting_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/52219bbb-1be0-4c1c-bd14-267a23217ab1/Functionalities-Setting_Outline","type":"image","width":32},"paragraphs":[{"componentType":"paragraph","richBody":{"value":"<p>Did something go wrong during the deposit and were you credited <span><span>incorrectly you can easily send a service request using the form with this <a href=\"https://mijn.ing.nl/banking/complaint-form/general/business?EW=true\">link</a>. We are happy to help you. Please be patient, as we sometimes need to do extra checks with Geldmaat to solve the problem. This can take up to 30 days. If no extra check is needed, most request are handled within 10 days.</span></span></p>"}}],"title":{"value":"<p>Do you have a problem depositing money? Or is depositing money not working?</p>"}}],"componentType":"actionAccordion"},{"componentType":"sectionTitle","title":"Frequently asked questions about depositing cash"},{"accordionList":[{"richBody":{"value":"<p>No. You always deposit money into your own business account that is linked to your ING Debit Card.</p>"},"title":"Can I deposit money into an account other than my own?"},{"richBody":{"value":"<p>You can deposit money as long as the Geldmaat is open. Opening hours vary by location. Geldmaten are often open between 07:00 and 23:00. <a href=\"https://www.geldmaat.nl/en/need-help/locator/\">Check the current opening hours per location using the Geldmaat locator.</a></p>"},"title":"Can I also deposit money during the weekend?"},{"richBody":{"value":"<p>You can deposit a maximum of €30,000 per account per day. This amount applies to all deposits combined. The Geldmaat also has a limit on the number of banknotes per deposit. You can insert a maximum of 200 banknotes at a time. Would you like to deposit more banknotes? You can insert additional banknotes multiple times during the same deposit.</p>"},"title":"Can I make a large deposit in one go?"},{"richBody":{"value":"<p>Yes. Make sure your banknotes are not folded, torn or damaged. The machine may reject banknotes that are not clearly recognisable.</p>"},"title":"Do I need to prepare my banknotes before depositing them?"}],"componentType":"accordion"},{"componentStyle":"default","componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"text":"Withdraw notes","url":"/en/business/payments/cash/withdraw-notes"},{"text":"Withdraw and deposit coins","url":"/en/business/payments/cash/withdraw-coins"},{"text":"Cash deposits via sealbags"}]}]},"hasMacro":false,"id":"2df8da0d-9095-49c1-a217-971540811602","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Cash for entrepreneurs","url":"/en/business/payments/cash"}},"componentType":"productHeader","coreHeader":{"body":"You can deposit banknotes at a Geldmaat using your ING Debit Card. The amount is usually credited to your account on the same working day.\r\n\r\nHere you can read how depositing works, what it costs and what you need to keep in mind.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/bfe2c317-7c2c-4e9b-8dc5-95311662eefe/A-man-at-the-supermarket-medium-size.jpg","transformBaseUrl":"https://assets.ing.com/transform/bfe2c317-7c2c-4e9b-8dc5-95311662eefe/A-man-at-the-supermarket-medium-size","type":"image","width":900},"title":"Depositing banknotes for business customers at Geldmaat"}},"publishDate":"2026-05-27T11:41:53.167+02:00"}}