{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Cashcode is being phased out. You can withdraw cash contactlessly with your debit card, phone or smartwatch.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Withdraw cash without Cashcode"},{"componentType":"paragraph","richBody":{"value":"<p>Cashcode is a product that ING offered in recent years. We are stopping this service because you can also withdraw cash without Cashcode and without a debit card.</p><p>With Apple Pay, Google Pay or Garmin Pay, you no longer need to enter a 10‑digit code at the ATM.</p>"}},{"componentType":"sectionTitle","title":"Withdrawing cash with your phone or smartwatch"},{"componentType":"paragraph","richBody":{"value":"<p>You can withdraw cash with your phone or smartwatch using Apple Pay, Google Pay or Garmin Pay. You do this with your virtual debit card. You add this once to your wallet on your phone or smartwatch.</p><p>After that, withdrawing cash works the same way as contactless payments in a shop. You hold your phone or smartwatch against the contactless reader on the ATM.</p>"},"textLinks":[{"text":"Read how to set up cash withdrawals with your phone or smartwatch.","url":"/en/business/payments/pay-with-your-phone"}]},{"componentType":"sectionTitle","title":"How do you recognise the contactless reader?"},{"componentType":"paragraph","richBody":{"value":"<p>You can recognise ATMs where contactless cash withdrawals are possible by the contactless payment symbol. This is the same symbol you see when making contactless payments in shops.</p><p>Do you not see this symbol? Then you can withdraw cash by inserting your debit card into the ATM.</p><p> </p><p>Cashcode is stopping because withdrawing cash contactlessly with your debit card or phone is easier and safer.</p>"}},{"componentType":"sectionTitle","title":"Cashcode"},{"componentType":"paragraph","richBody":{"value":"<p>A Cashcode is a one-time code to withdraw cash without an ING debit card. You create the code in the ING app and use it at the ATM. There is no fixed or personal Cashcode. You cannot create or look up a Cashcode.</p>"},"title":"What is a Cashcode?"},{"componentType":"paragraph","richBody":{"value":"<p>In the ING app, you create a one-time Cashcode to withdraw cash. Select the option to withdraw with a code. You then enter the code at the ATM, together with the Cashcode details.</p><p>Please note: you can now withdraw cash without a 10‑digit code. You can do this easily using Apple Pay, Google Pay or Garmin Pay.</p>"},"title":"How does Cashcode work?"},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"<p>With the introduction of the new ING debit cards, withdrawing cash has become easier. With your new digital debit card, you can easily withdraw and deposit cash by holding your card against the contactless reader. You no longer need to enter a 10‑digit code or take it with you.</p>"},"title":"Why is the Cashcode being discontinued?"},{"richBody":{"value":"<p>Cashcode will stop on 1 July 2026.</p>"},"title":"When will the Cashcode stop?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"4aeb009a-eb67-448c-88b1-a1489142b403","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Cash for entrepreneurs","url":"/en/business/payments/cash"}},"componentType":"productHeader","coreHeader":{"body":"With Cashcode, you can withdraw cash without an ING debit card.\r\nCashcode is being phased out.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/21c0af6b-560d-4197-ba29-5388a0029251/Mother-and-young-daughter-watch-dolphins-from-sailboat.jpg","transformBaseUrl":"https://assets.ing.com/transform/21c0af6b-560d-4197-ba29-5388a0029251/Mother-and-young-daughter-watch-dolphins-from-sailboat","type":"image","width":4608},"promoText":"Cashcode will stop July 1st","title":"Cashcode: withdraw cash without a debit card"}},"publishDate":"2026-05-19T13:38:21.873+02:00"}}