Activate your business credit card in just 1 minute.
Do this easily via the app or the portal. Click the “Activate card” button on the app or portal home screen and follow the steps.
"}},{"componentType":"sectionTitle","title":"Update your phone number or email address"},{"componentType":"paragraph","richBody":{"value":"Submit changes to your phone number or email quickly and easily via the ING Commercial Card portal. Your update is processed immediately.
"}},{"componentType":"sectionTitle","title":"View or change your PIN"},{"componentType":"accordion","accordionList":[{"title":"How can I find my PIN?","richBody":{"value":"Easily view your PIN in the app and the portal
Looking up the PIN for your business credit card: here’s how it works
In the app:
In the portal:
Change your PIN at ING ATMs in the Netherlands where Mastercard is accepted. You can do this 24 hours a day, 7 days a week. You’ll need your current PIN and your ING Business Card.
"}}]},{"componentType":"sectionTitle","title":"Request an extra business credit card"},{"componentType":"paragraph","richBody":{"value":"You can easily request an extra business credit card for someone else in your company, for example your assistant, a sales manager or online marketer.
The cost of an additional Businesscard is €39.95 per year per card. An additional Corporate Card costs €35 per year per card.
"}},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Request an extra ING Businesscard","image":{"transformBaseUrl":"https://assets.ing.com/transform/d42b3643-6aa7-42c9-8f0c-53711fb8910e/Businesscard_Contactless_tcm162-193126","type":"image","width":562,"original":"https://assets.ing.com/m/17f8e5f23d3c02de/original/Businesscard_Contactless_tcm162-193126.jpeg","extension":"jpeg"},"link":{"url":"https://mijnzakelijk.ing.nl/banking/businesscards/request"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Request an extra ING Corporate Card","image":{"transformBaseUrl":"https://assets.ing.com/transform/3ef27f7e-4097-4169-b88f-f09bebb4dfe7/Corporatecard_Contactless_new-jpeg_tcm162-193127","type":"image","width":800,"original":"https://assets.ing.com/m/693e8e4b084ffb3/original/Corporatecard_Contactless_new-jpeg_tcm162-193127.gif","extension":"gif"},"link":{"url":"https://assets.ing.com/m/de5eb537e0dfe25/original/Extra-Corporate-Card.pdf"}}]},{"componentType":"sectionTitle","title":"ING Commercial Card App: mandatory for online payments"},{"componentType":"paragraph","richBody":{"value":"New European legislation requires an extra security step for online transactions. Verification happens via the ING Commercial Card App.
"}},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"How the ING Commercial Card App works","image":{"transformBaseUrl":"https://assets.ing.com/transform/93f1636b-cad0-4aca-bbb4-a1d1f1d91ff9/ING-Commercial-Card-App-installeren-in-7-stappen","type":"image","width":1612,"original":"https://assets.ing.com/m/11083824da0e42c/original/ING-Commercial-Card-App-installeren-in-7-stappen.png","extension":"png"},"link":{"url":"/en/business/payments/business-credit-cards/ing-commercial-card"}}]},{"componentType":"sectionTitle","title":"View transactions of business credit cards"},{"componentType":"paragraph","richBody":{"value":"Via the Commercial Card Portal you have direct insight into the expenses of your business credit card(s) and cardholder details. You can see your available spending limit and easily download statements.
"}},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"How the ING Commercial Card Portal works","image":{"transformBaseUrl":"https://assets.ing.com/transform/00b81671-bace-46e7-84a2-de289033a2c1/ING-Commercial-Card-Portal-is-veranderd","type":"image","width":1287,"original":"https://assets.ing.com/m/2705b7631b68cef8/original/ING-Commercial-Card-Portal-is-veranderd.png","extension":"png"},"link":{"url":"/en/business/payments/business-credit-cards/commercial-card-portal"}}]},{"componentType":"accordion","accordionList":[{"title":"Incorrect transaction—what now?","richBody":{"value":"Has an amount been wrongly charged to your business credit card or has a payment been billed twice? Read here what you should and can do.
"}}]},{"componentType":"sectionTitle","title":"Lost or stolen business credit card?"},{"componentType":"paragraph","richBody":{"value":"Call us! We’ll block your business credit card immediately. We’re available 24/7.
If your card was misused between the time you noticed the loss or theft and the moment you reported it, let us know when you report the loss or theft.
"},"textLinks":[{"url":"/en/business/customer-service/contact","text":"Contact customer service"}]},{"componentType":"linkList","iconTitle":{"title":"Also interesting for you"},"textLinks":[{"url":"/en/business/payments/business-credit-cards/businesscard","text":"Apply for an ING Businesscard"},{"url":"/en/personal/payments/creditcards","text":"Apply for a personal credit card"},{"url":"/zakelijk/betalen/zakelijke-creditcards/safeguard-pakket","text":"Everything about the SafeGuard Package"},{"url":"/en/business/payments/business-credit-cards/commercial-card-portal","text":"The Commercial Card Portal"},{"url":"/en/business/payments/business-credit-cards/ing-commercial-card","text":"The Commercial Card App"},{"url":"/en/business/payments/business-credit-cards/terms-ing-businesscard-account-overview","text":"Terms ING Businesscard account overview"}]},{"componentType":"sectionTitle","title":"FAQs about managing your business credit card"},{"componentType":"accordion","accordionList":[{"title":"How do I activate my ING business credit card?","richBody":{"value":"You can do this easily via the app or the portal. Click the Activate card button on the home screen of the app or portal and follow the steps.
"}},{"title":"Can I dispute a transaction?","richBody":{"value":"Yes, you can. If an amount has been wrongly charged to your business credit card or a payment has been billed twice, contact our Service Team. ING will then investigate the payment for you.
"},"textLinks":[{"url":"/en/business/payments/business-credit-cards/reverse-transaction","text":"Everything about disputed transactions"}]},{"title":"How can I increase my limit?","richBody":{"value":"Do you want to change the spending limit on your business credit card? You can do this easily via My ING Business if you have an ING Businesscard.
Do you have a Corporate Card? Then contact your relationship manager or complete the change form.
"},"textLinks":[{"text":"Read more about changing your limit"}]},{"title":"How can I cancel my business credit card?","richBody":{"value":"If you want to cancel a business credit card along with its programme, you can do this easily via My ING Business or through your relationship manager. There is no right to a refund of the annual card fee.
"}}]}]}}}