{"type":"document","data":{"contentType":"onecms:categoryPage","flexPageMetadata":{"afmBanner":false,"description":"Our Business Team makes it easy to get in touch with ING Business. Chat directly with our Business team. Prefer to call? You can do that from the app — no phone number needed","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Do you have a request or a question? No problem, we're here for you."},{"alignedImage":{"position":"left","extension":"jpg","original":"https://assets.ing.com/m/1d4aa088f13dd2c6/original/Young-man-with-curly-red-hair-shows-his-friend-something-on-his-iPhone.jpg","transformBaseUrl":"https://assets.ing.com/transform/f2f3b8fe-543d-4c81-9a4a-827c807b7d3c/Young-man-with-curly-red-hair-shows-his-friend-something-on-his-iPhone"},"componentType":"paragraph","richBody":{"value":"<p>1. You can handle almost everything quickly and easily yourself in My ING and in the app under ‘Service’.<br /><br />2. Need help? Chat with us — it’s easy and secure. We’ll assist you personally.<br /><br />3. Prefer to call? Call us via the app — it’s faster and we’ll recognize you right away.<br /><br />4. Want to visit a branch? We’ll gladly schedule an appointment for you, so you won’t have to wait.</p>"},"textLinks":[{"text":"Log in and start a chat right away","url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat&EW=True"}]},{"componentType":"sectionTitle","title":"Log in and start a chat right away"},{"componentType":"linkList","iconTitle":{"title":"Business Account"},"textLinks":[{"text":"Open an account","url":"/en/business/payments"},{"text":"Close an account","url":"/en/business/payments/business-account/close-business-current-account"}]},{"componentType":"linkList","iconTitle":{"title":"Mobile Banking"},"textLinks":[{"text":"Download ING App","url":"/en/business/digital-banking/app/download-mobile-app"},{"text":"Add a business account to your ING app","url":"/en/business/digital-banking/app/add-business-account-to-app"},{"text":"App on multiple phones","url":"/en/business/digital-banking/app/manage-yourself"}]},{"componentType":"linkList","iconTitle":{"title":"Authorizations"},"textLinks":[{"text":"Manage authorizations in My ING Business.","url":"https://mijnzakelijk.ing.nl/banking/authorisations?EW=true"},{"text":"Register legal representatives or endorsees","url":"/en/business/customer-service/manage-your-details/manage-your-legal-representative-or-endorsee"},{"text":"Explanation: who can do what?","url":"/en/business/digital-banking/my-ing/who-can-do-what-in-my-ing-business"},{"text":"Register UBO","url":"/en/business/customer-service/manage-your-details/ubo-form"},{"text":"Frequently asked questions register UBO","url":"/en/business/customer-service/kyc/ubo"}]},{"componentType":"sectionTitle","title":"Need assistance?"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextEN":"Chat","extension":"svg","original":"https://assets.ing.com/m/648a763a115cf201/original/chat-ing.svg","transformBaseUrl":"https://assets.ing.com/transform/79fecd6b-9d8c-46af-9b19-df4601606d5a/chat-ing","type":"image","width":160},"intro":"Start a chat (between 08:30 AM and 5:00 PM).","link":{"url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat"},"title":"Login and chat"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextEN":"\"\"","altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/3e9f71623099c145/original/tip-app.svg","transformBaseUrl":"https://assets.ing.com/transform/cbd62b49-fdb5-407a-8967-5f71006fdee5/tip-app","type":"image","width":150},"intro":"No security questions, so you’ll get help faster.","link":{"url":"/en/business/customer-service/make-a-call-from-the-app"},"title":"Call us via the app"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"Mobile Banking app Chat","extension":"svg","original":"https://assets.ing.com/m/32008359f1fda952/original/Mobile-Banking-app-Chat.svg","transformBaseUrl":"https://assets.ing.com/transform/f0efefe8-089e-4a34-bd73-9bab94b52f19/Mobile-Banking-app-Chat","type":"image","width":160},"intro":"Chatting with ING is super easy. Curious how it works?","link":{"url":"/en/business/customer-service/chat"},"title":"How to chat with ING?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/281df363a238216e/original/icon_branch.png","transformBaseUrl":"https://assets.ing.com/transform/a635ed84-f8b7-4386-883e-93fac0af088e/icon_branch","type":"image","width":288},"intro":"Chat or call us, and we’ll schedule an appointment for you.","link":{"url":"/en/business/customer-service/contact"},"title":"Visit a branch?"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"More information"},{"cards":[{"body":"Our ING Business emails bring you practical tips and exclusive offers.","cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"png","original":"https://assets.ing.com/m/3bab60f74eedcf96/original/icon_mortgage_8.png","transformBaseUrl":"https://assets.ing.com/transform/1c05938b-a574-40a2-bf6e-062e63d04c2f/icon_mortgage_8","type":"image","width":96},"intro":"Request E-mailnews","link":{"url":"/zakelijk/klantenservice/aanmelden-nieuwsbrief"},"title":"News via email"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextEN":"\"\"","altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/74c0ac122e4c142d/original/richicon-mijningzakelijk.svg","transformBaseUrl":"https://assets.ing.com/transform/acfad367-fe19-4d3f-8f1b-ee77658d01ee/richicon-mijningzakelijk","type":"image","width":160},"intro":"Manage everything yourself, anytime and anywhere.","link":{"url":"https://mijnzakelijk.ing.nl/login"},"title":"Arrange it yourself in My ING Business"}],"componentType":"cards"},{"componentType":"linkList","iconTitle":{"title":"Go directly to:"},"textLinks":[{"text":"Phone numbers","url":"/en/business/customer-service/contact"},{"text":"Received a message about providing information (KYC)?","url":"https://www.ing.nl/zakelijk/klantenservice/kyc"},{"text":"Request Scanner","url":"/zakelijk/digitaal-bankieren/mijn-ing/scanner-aanvragen"},{"text":"Find the nearest ING ATM or branch","url":"/en/business/customer-service/service-en-dienstverlening/find-atm-or-branch"},{"text":"Card lost or stolen?","url":"/en/business/payments/debit-cards/lost-or-stolen"}]},{"componentType":"feature","featureName":"survey-starter?surveyName=571d3c1a-5b59-43e1-80fc-2e02f093a1f6&autostart=20"}]},"freeHeaderZone":{"flexComponents":[{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/187987408b376bdb/original/Wallet.png","transformBaseUrl":"https://assets.ing.com/transform/aac4782f-f890-490e-840c-2e1120292733/Wallet","type":"image","width":160},"link":{"url":"https://mijnzakelijk.ing.nl/banking/debit-card/activate"},"linkText":"Activate your debit card in My ING Business","title":"Activate your debit card in My ING Business"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/2b9ecb5d0ba099dc/original/Mobile-Banking-app.svg","transformBaseUrl":"https://assets.ing.com/transform/966e5eec-509c-4850-bd72-0b106972929a/Mobile-Banking-app","type":"image","width":160},"link":{"url":"/en/business/digital-banking/service/lost-login-details"},"title":"Forgot your login details?"}],"componentType":"cards"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/ddaf438353d1c2d/original/icon_mortgage_9.png","transformBaseUrl":"https://assets.ing.com/transform/c8af1164-cfd0-4a05-a797-07b10d668e19/icon_mortgage_9","type":"image","width":96},"link":{"url":"/en/business/payments/business-account"},"title":"Open an (additional) business account?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/31207a928d76eeac/original/man-woman-shaking-hands.png","transformBaseUrl":"https://assets.ing.com/transform/52f4c3de-757a-4e97-9170-7e37c97b3885/man-woman-shaking-hands","type":"image","width":304},"link":{"url":"/en/business/customer-service/manage-your-details/manage-your-legal-representative-or-endorsee"},"title":"Register a legal representative or endorsee?"}],"componentType":"cards"}]},"hasMacro":false,"id":"ac56dd53-f6b1-4147-aef3-9d52b2a244c4","localeString":"en-GB","mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"subtitle":"Handle it yourself or contact us.","title":"Service & Contact"}},"publishDate":"2026-05-21T14:05:06.368+02:00"}}