{"type":"document","data":{"id":"3aca7691-b4ab-49a4-86f8-5b53f5c264ba","localeString":"en-GB","publishDate":"2026-03-31T14:51:40.010+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Breakdown Assistance provides supplementary coverage for your company car or van insurance of ING. It ensures that you’ll always get assistance if you break down during a journey. Take out your company Breakdown assistance here.","taxonomies":{"productTaxonomy":{"taxonomyKeys":["categories","category-NL-204","category-nl-b_insurance"],"taxonomyType":"productTaxonomyContainer"}}},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"/en/business/insurance/ing-company-car-insurance","text":"Calculate your car premium"}},"secondaryCta":{"textLink":{"url":"/en/business/insurance/ing-company-van-insurance","text":"Calculate your van premium"}},"coreHeader":{"body":"If you want to be on your way again quickly as a business owner. We’ll be happy to explain how Breakdown assistance works and what is and isn’t covered.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/7a57143b-bdf0-47ad-a5fc-2490aee9e2f7/BB-Insurance-only-web_Large_MS-PPT_Web-Two-female-mechanics-working-on-a-car-in-a-garage","type":"image","width":1920,"original":"https://assets.ing.com/m/357eb73e0dea80bf/original/BB-Insurance-only-web_Large_MS-PPT_Web-Two-female-mechanics-working-on-a-car-in-a-garage.jpg","extension":"jpg"},"title":"Breakdown assistance","subtitle":"A nice addition to your company car or van insurance"},"backLink":{"textLink":{"url":"/en/business/insurance","text":"Business insurances"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What is Breakdown assistance?"},{"componentType":"paragraph","richBody":{"value":"<p>Breakdown assistance provides supplementary coverage for your company car insurance. It ensures that you’ll always get assistance if you break down during a journey. And you’ll be on your way quickly again. </p>"}},{"componentType":"accordion","accordionList":[{"title":"How Breakdown assistance works in practice","richBody":{"value":"<p>In summary: </p><ul><li><p>We can be contacted 24/7 and will get to you as quickly as possible, usually within an hour.  </p></li></ul><ul><li><p>If possible, we’ll repair your company car there and then.  </p></li></ul><ul><li><p>If we cannot repair it immediately, we’ll take you to your destination and your vehicle to the garage.  </p></li></ul>"}},{"title":"Breakdown assistance in Europe","richBody":{"value":"<p>If you need breakdown assistance abroad, you can call our emergency hotline 24/7: +31 10 8998088. Press 1 for a breakdown or emergency. We’ll then help you get back on your way as quickly as possible.  </p><p>Apart from providing breakdown assistance in the Netherlands, we’ll also help you in Europe. So if your company car breaks down in Europe, even if you’re on holiday, you can call our emergency number 24/7: +31 10 8998088. Press 1 for a breakdown or emergency.  We’ll then help you get back on your way as quickly as possible. </p>"}}]},{"componentType":"sectionTitle","title":"Your benefits with Breakdown assistance"},{"componentType":"paragraph","richBody":{"value":"<ul><li><p>24/7 immediate assistance and service throughout Europe </p></li><li><p>Repair on site, also in your place of residence </p></li><li><p>Courtesy vehicle if necessary</p></li></ul>"}},{"componentType":"sectionTitle","title":"What is insured and not insured?"},{"componentType":"comparisonCards","comparisonCardList":[{"title":"This is insured","usps":[{"body":"Repair on site","iconType":"check-mark"},{"body":"Transportation of your company car to a nearby garage","iconType":"check-mark"},{"body":"Courtesy vehicle","iconType":"check-mark"}]},{"title":"And this is not insured","usps":[{"body":"Any costs you incur without our permission","iconType":"cross"},{"body":"If your company car isn’t properly maintained and that’s the cause of your breakdown","iconType":"cross"}]}],"title":"This is insured,And this is not insured"},{"componentType":"sectionTitle","title":"Why you need Breakdown assistance"},{"componentType":"paragraph","richBody":{"value":"<p>Imagine you’re on your way to a customer or driving to a business appointment. Suddenly the vehicle breaks down. It’s already annoying enough that you’ll be late or have to cancel your appointments. </p><p>Without Breakdown assistance you’ll have to arrange and pay for lots of things yourself. Did you know that 80% of people who call the hotline get back on their way within the hour?  </p><p>You’re not alone with Breakdown assistance, both in the Netherlands and the rest of Europe. </p>"}},{"componentType":"accordion","accordionList":[{"title":"Steps to follow if you break down on the motorway","richBody":{"value":"<p>What should you do if you break down on a busy road? Follow these steps to make the situation as safe as possible: </p><p><strong>1. Stop the vehicle safely </strong><br />If your vehicle suddenly breaks down when you’re on the motorway or another busy road, it’s important to stop the vehicle safely first. Carefully move onto the hard shoulder or side of the road. Show others clearly what you’re planning to do. </p><p><strong>2. Make yourself visible </strong><br />Make sure that you, your passengers and your car are clearly visible after stopping. Turn on the emergency lights, put on a hi-vis vest and tell your passengers to do the same. Carefully place a warning triangle 30 metres behind your vehicle. </p><p><strong>3. Do not stay in the car </strong><br />Always make sure that you and your passengers get out. Move behind a crash barrier or a bit further away on the side of the road. That’s the safest location. </p><p><strong>4. Call breakdown assistance </strong><br />Do this in a safe location. Make sure you always have the number with you.  </p>"}}]},{"componentType":"sectionTitle","title":"How to take out Breakdown assistance"},{"componentType":"paragraph","richBody":{"value":"<p>You can choose Breakdown assistance as additional coverage for your <a data-type=\"internal\" href=\"/en/business/insurance/ing-company-car-insurance\">Company car insurance of ING</a> or <a data-type=\"internal\" href=\"/en/business/insurance/ing-company-van-insurance\">Company van insurance of ING</a>. So you cannot take out Breakdown assistance separately. If you already have company car or van insurance through ING, but no Breakdown assistance yet, you can easily change this in your app or My ING Business.</p>"},"textLinks":[{"url":"/zakelijk/verzekeren/mijn-zakelijke-verzekeringen-wijzigen","text":"Notify us of any changes (dutch)"}]},{"componentType":"paragraph","richBody":{"value":"<p><strong>Terms and conditions</strong></p><p>We work with Allianz Direct to provide this insurance. You can apply, change your coverage or make a claim in My ING Business or the Mobile Banking App. This insurance is underwritten by Allianz Direct, which means that they will collect your premium and pay out any successful claims. </p><p>See below our cooperation document and the terms &amp; conditions. Please review these documents carefully and save them on your device.</p>"}},{"componentType":"accordion","accordionList":[{"title":"Partnership with Allianz Direct","richBody":{"value":"<ul><li><a href=\"https://assets.ing.com/m/3fc508e9809337b5/original/More-about-the-service-co-operation-and-taking-out-the-insurance-FINAL.pdf\">About our cooperation with Allianz Direct</a></li></ul><p> </p>"}},{"title":"Company car insurance of ING policy conditions","richBody":{"value":"<ul><li><a href=\"https://assets.ing.com/m/149d3615c113ff3e/original/ING-Zakelijke-Autoverzekering-voorwaarden-ENG.pdf\">Terms &amp; conditions Company car insurance of ING</a></li><li><a href=\"https://verzekeringskaarten.nl/allianz-direct/ing-company-car-insurance-third-party-liability\">Insurance card Company car insurance of ING Third-Party Liability</a></li><li><a href=\"https://verzekeringskaarten.nl/allianz-direct/ing-company-car-insurance-third-party-liability-limited-cover\">Insurance card Company car insurance of ING Limited Comprehensive</a></li><li><a href=\"https://verzekeringskaarten.nl/allianz-direct/ing-company-car-insurance-third-party-liability-comprehensive-cover\">Insurance card Company car insurance of ING Fully Comprehensive</a></li></ul><p> </p>"}},{"title":"Company van insurance of ING policy conditions","richBody":{"value":"<ul><li><a href=\"https://assets.ing.com/m/3373c4aa770937b7/original/ING-Zakelijke-Bestelbusverzekering-voorwaarden-ENG.pdf\">Terms &amp; conditions Company van insurance of ING</a></li><li><a href=\"https://verzekeringskaarten.nl/allianz-direct/ing-company-van-insurance-third-party-liability\">Insurance card Company van insurance of ING Third-Party Liability</a></li><li><a href=\"https://verzekeringskaarten.nl/allianz-direct/ing-company-van-insurance-third-party-liability-limited-cover\">Insurance card Company van insurance of ING Limited Comprehensive</a></li><li><a href=\"https://verzekeringskaarten.nl/allianz-direct/ing-company-van-insurance-third-party-liability-comprehensive-cover\">Insurance card Company van insurance of ING Fully Comprehensive</a></li></ul><p> </p>"}}]},{"componentType":"highlight","title":"Why insure your car or van through ING?","richBody":{"value":"<ul class=\"check-mark\"><li>Comprehensive insurance at a competitive price</li><li>Quick application</li><li>See your coverage at a glance in your ING environment</li><li>Make a claim directly through the app and My ING Business</li><li>Easy to amend your policy </li></ul>"}},{"componentType":"sectionTitle","title":"Frequently asked questions about the Breakdown assistance of ING"},{"componentType":"accordion","accordionList":[{"title":"What is covered by Breakdown assistance? ","richBody":{"value":"<p>Breakdown assistance provides supplementary coverage for your Company car or van insurance of ING. With Breakdown assistance, you’ll always get help if you break down and your vehicle will always be repaired. The supplementary coverage provided by Breakdown assistance is not compulsory, but it’s a smart option for business owners who often have to use their vehicle. </p>"}},{"title":"What does Breakdown assistance cost? ","richBody":{"value":"<p>You can take out Breakdown assistance from around €18 per month. The price depends on various factors, like your vehicle’s model and year of manufacture, and the region where your business is located. Calculate your premium and see what you’ll pay inside a minute. </p>"},"textLinks":[{"url":"/en/business/insurance/ing-company-car-insurance","text":"Calculate your car premium"},{"url":"/en/business/insurance/ing-company-van-insurance","text":"Calculate your van premium"}]},{"title":"What if your vehicle breaks down and you don’t have Breakdown assistance? ","richBody":{"value":"<p>If you need breakdown assistance and you’re not insured for it, you won’t be able to use it either.  </p>"}}]},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"The Company car insurance of ING","image":{"transformBaseUrl":"https://assets.ing.com/transform/6581ff6b-f0fb-4d6b-8a6d-7faf5f805d1f/BB-Insurance-only-portrait-of-young-man-using-mobile-phone-while-sitting-in-car","type":"image","width":1700,"original":"https://assets.ing.com/m/530d3040f14a6d8/original/BB-Insurance-only-portrait-of-young-man-using-mobile-phone-while-sitting-in-car.JPG","extension":"jpg"},"link":{"url":"/en/business/insurance/ing-company-car-insurance"},"checkMarkList":["Very competitive premium","Accessories insured up to €4,100","Courtesy vehicle if yours is damaged"]},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"The Company van insurance of ING","image":{"transformBaseUrl":"https://assets.ing.com/transform/6f47ef63-8c5a-4158-92df-bde6673078ea/BB-Insurance-only-Woman-steps-out-van-switch","type":"image","width":1700,"original":"https://assets.ing.com/m/7e037453e0b29956/original/BB-Insurance-only-Woman-steps-out-van-switch.jpg","extension":"jpg"},"link":{"url":"/en/business/insurance/ing-company-van-insurance"},"checkMarkList":["Very competitive premium","Courtesy vehicle if yours is damaged","Electric van also insured"]}]},{"componentType":"linkList","iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/9b2c6ad3-b2ea-4db5-a2ca-1c48b46f01ae/Feedback-Light_Bulb_Outline","type":"image","width":2500,"original":"https://assets.ing.com/m/b3ad527d82eaff3/original/Feedback-Light_Bulb_Outline.png","extension":"png"},"title":"Also interesting for you"},"textLinks":[{"url":"/en/business/insurance","text":"All about business insurances"},{"url":"/en/business/insurance/ing-company-car-insurance","text":"Company car insurance of ING"},{"url":"/en/business/insurance/ing-company-van-insurance","text":"Company van insurance of ING"}]}]}}}