{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Don’t have an ING Scanner yet? You can request one in My ING Business under ‘Access to your banking’.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"About the ING Scanner"},{"componentType":"paragraph","richBody":{"value":"<ul><li><span><span><span><span>It’s personal and linked to your My ING Business subscription.</span></span></span></span></li><li><span><span><span><span>You can activate your scanner for your accounts in both My ING and My ING Business.</span></span></span></span></li><li><span><span><span><span>You can use one scanner for up to 8 My ING Business subscriptions.</span></span></span></span></li><li><span><span><span><span>Choose either the scanner or the ING App. You can’t use both for the same subscription.</span></span></span></span></li><li><span><span><span><span>You can’t activate more than one scanner for the same account.</span></span></span></span></li></ul>"}},{"componentType":"sectionTitle","title":"request the scanner"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>You can request it in My ING Business. Log in using the link below and you’ll automatically go to the right page. </span></span></span></p>"},"textLinks":[{"text":"Request the ING Scanner (click ‘Get started’ after logging in)","url":"https://mijnzakelijk.ing.nl/banking/settings/mobile-means"}]},{"componentType":"sectionTitle","title":"Request a replacement scanner"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Already using an ING Scanner and need a new one? For example, because your scanner is broken or you’ve lost it? You can order a new one under ‘Access to your banking’ in My ING Business. Or, when logging in to My ING, select ‘Need help’ at the bottom of the screen with the colour code and follow the steps. </span></span></span></p>"},"textLinks":[{"text":"Go to your settings","url":"https://mijnzakelijk.ing.nl/banking/settings/mobile-means"}]},{"componentType":"linkList","iconTitle":{"title":"Learn more"},"textLinks":[{"text":"How does mobile confirmation work?","url":"/en/business/digital-banking/my-ing/mobile-confirmation"},{"text":"Frequently asked questions","url":"/en/business/digital-banking/my-ing/confirm-questions-and-answers"}]},{"componentType":"linkList","iconTitle":{"title":"Digital banking"},"textLinks":[{"text":"Mobile banking","url":"/en/business/digital-banking/app"},{"text":"Online banking","url":"/en/business/digital-banking/my-ing/my-ing"},{"text":"Service","url":"/en/business/customer-service"}]}]},"hasMacro":false,"id":"13ec7e71-9e68-4043-87da-5c3f1bcd80d0","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Online banking with My ING Business","url":"/en/business/digital-banking/my-ing/my-ing"}},"componentType":"productHeader","coreHeader":{"body":"You can request one in My ING Business.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/6ed69316eb4b25d9/original/Close-up-of-woman-using-smart-phone-touch-screen.jpg","publishedAt":"2021-12-21T00:00:00Z","transformBaseUrl":"https://assets.ing.com/transform/c139a1a2-d364-4026-b0d8-bb12e6d33061/Close-up-of-woman-using-smart-phone-touch-screen","type":"image","updatedAt":"2022-11-14T16:17:25Z","width":5760},"subtitle":"Want to use the ING Scanner to log in and confirm orders in My ING Business, but don’t have a scanner yet?","title":"How to request the ING Scanner"}},"publishDate":"2026-11-10T16:47:56.315+01:00"}}