{"type":"document","data":{"id":"90c65df1-ad92-4c67-b532-6923532833f0","localeString":"en-GB","publishDate":"2025-12-12T16:41:56.132+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Set up notifications yourself for specific credits or debits, or when your balance reaches a minimum threshold."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Convenient! A notification on your phone when a (large) credit or debit transaction is made. Or as soon as the balance on your account drops below a certain amount. Set up when you want to receive alerts yourself. That way, you avoid surprises. With the app, you’re in control of everything.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/329ea325-c965-49fd-9a23-61b1fe3cb62f/Portrait-of-young-woman-standing","type":"image","width":3685,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/68883b26b754a25/original/Portrait-of-young-woman-standing.jpg","extension":"jpg"},"title":"Pushnotifications","subtitle":"Receive notifications when an amount is credited or debited"},"backLink":{"textLink":{"url":"/en/business/digital-banking/app","text":"All your banking in the ING App"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also want to receive push notifications on your phone?"},{"componentType":"paragraph","richBody":{"value":"<p>In the ING App, you can set when you want to receive a notification.</p><ul><li>Open the ING App</li><li>Go to <strong>‘Service’</strong> at the bottom right of your screen</li><li>Go to <strong>‘App settings’</strong></li><li>Go to <strong>‘Push notifications’</strong></li><li>Set up your ING alerts</li></ul>"}},{"componentType":"sectionTitle","title":"Types of notifications"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Payment request</strong><br />You’ll receive a notification when a payment request has been paid.</p><p><strong>Incoming amounts</strong><br />You’ll receive a notification when a certain amount is credited to your account. You can choose the minimum amount for these notifications.</p><p><strong>Outgoing amounts</strong><br />You’ll receive a notification when a certain amount is debited from your account. You can choose the minimum amount for these notifications.</p><p><strong>Minimum balance</strong><br />You’ll receive a notification when your balance reaches a certain minimum threshold. You can choose the amount for these notifications. A negative amount is not possible.</p>"}},{"componentType":"sectionTitle","title":"Not receiving push notifications?"},{"componentType":"paragraph","richBody":{"value":"<p>Check whether you’ve completed all the steps correctly and whether push notifications are enabled in the ING App settings.</p><p>Have you checked this and still aren’t receiving notifications? Then look in your phone’s settings to make sure push notifications for the ING App are allowed.</p>"}}]}}}