{"type":"document","data":{"id":"71900e8b-95bd-4f3c-bd64-46fecc18df00","localeString":"en-GB","publishDate":"2026-03-13T16:33:36.889+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"What can you actually do with PSD2, and what should you watch out for?"},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/f29f4bb8-b5d0-4ee0-a80d-d118e3de412d/SWYM-bestelbus-zakelijke-verzekering","type":"image","width":4096,"original":"https://assets.ing.com/m/311a699f1fa59b28/original/SWYM-bestelbus-zakelijke-verzekering.jpg","extension":"jpg"},"title":"Tell me:","subtitle":"What will I notice about PSD2?"},"backLink":{"textLink":{"url":"/en/business/digital-banking/app","text":"All your banking in the ING App"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>What do you notice about PSD2? Well, arranging your money matters is getting easier and easier. Because banks, but also other companies, offer new smart financial services. There are also other changes, which you sometimes notice something. Such as an extra verification step when logging in to My ING Business, for example.</p><p>The payment system in Europe is constantly changing and renewing. Rules are needed that make this possible and at the same time ensure that it remains safe. These rules are set out in PSD2 &apos;Payment Services Directive 2&apos;, among others. The new rules will increase competition while ensuring better consumer protection. So that you can arrange your money matters safely and more easily.</p>"}},{"componentType":"sectionTitle","title":"New financial services"},{"componentType":"paragraph","richBody":{"value":"<p>Companies that are not banks can now still offer financial services. Because PSD2 allows you to share your payment details with them. You can also have another company initiate a payment on your behalf. But you remain the boss of course. You always agree to a payment yourself and your data will only be shared if you want it to. And if you give that company explicit permission to do so. Otherwise, no.</p>"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/3afa1e51-4050-46d6-be6d-b41bc7e8753d/psd2-video1-nl","altTextNL":"psd video nl","original":"https://assets.ing.com/m/6a4ebcf0155d835b/original/psd2-video1-nl.jpg","extension":"jpg"}},{"componentType":"sectionTitle","title":"What should you pay attention to?"},{"componentType":"paragraph","richBody":{"value":"<p>New financial services can be useful and help you with your money matters. And for that, you can now share your payment details through PSD2. But always ask yourself who you are entrusting your data to and what it is used for. You can often find this information in the terms and conditions or privacy policy of a company, good to read it.</p><p>You also have to stay alert to <a href=\"https://www.ing.nl/en/bank/safe-banking/protect-yourself-against-phishing\">phishing emails</a>. Every change, and now also PSD2, is a reason for criminals to send them.</p>"},"alignedImage":{"position":"left","transformBaseUrl":"https://assets.ing.com/transform/74f3a239-d2dc-40f6-b606-c167220c74db/PSD2-Bedrijven-vergunning_tcm162-163847","original":"https://assets.ing.com/m/6ebb956ad06e91ce/original/PSD2-Bedrijven-vergunning_tcm162-163847.jpg","extension":"jpg"}},{"componentType":"sectionTitle","title":"Connecting as a payment service"},{"componentType":"paragraph","richBody":{"value":"<p>Developers and payment services can find all the information they need to connect to ING&apos;s PSD2 related APIs on ING&apos;s Developer Portal.</p>"},"textLinks":[{"url":"https://developer.ing.com/openbanking/","text":"Go to ING's Developer Portal"}]},{"componentType":"sectionTitle","title":"How do I (not) give permission?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span><span><span><span><span>We will only share your payment information with another company if you give us permission to do so. And rest assured: this does not go unnoticed or accidentally. You first have to log in to My ING. And also confirm with your mobile phone. Actually, it works just like a payment order. Here are the steps:</span></span></span></span></span></span></span></span></span></span></span></p><ol><li>First, you give the company permission.</li><li>Then log in to My ING and indicate which account you are giving permission for.</li><li>And you confirm that choice with your mobile.</li></ol><p><br /><span><span><span><span><span><span><span><span><span><span><span>Only then will another company have access to your payment details. For 90 days. You will then have to relink the account via My ING Business. So you see, you don&apos;t just give permission. You really have to do something for that yourself! And if you don&apos;t give permission to another company, nothing will change for you.</span></span></span></span></span></span></span></span></span></span></span></p>"}},{"componentType":"sectionTitle","title":"Which data is shared when I have given permission?"},{"componentType":"paragraph","richBody":{"value":"<p>Then we will share your transaction details and your balance. Transaction data includes:</p><ul><li>Your account number</li><li>Your name</li><li>Beneficiary Name</li><li>Beneficiary account number</li><li>Description or payment reference</li><li>Amount and date of the transaction</li></ul>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Frequently asked questions PSD2","intro":"Questions and answers about how it works","image":{"transformBaseUrl":"https://assets.ing.com/transform/b7a635c3-a3a7-4c1b-9362-b2da222d745d/payment-psd2-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/5bd20655699e9db1/original/payment-psd2-1920.jpg","extension":"jpg"},"link":{"url":"/en/business/digital-banking/app/psd2-questions-and-answers"}}]}]}}}