{"type":"document","data":{"id":"30251e05-3a45-48de-87ab-762ca5a882da","localeString":"en-GB","publishDate":"2026-03-24T16:26:17.022+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Hier lees je hoe je de zakelijke ING app gebruikt. Downloaden, activeren, rekeningen beheren en betalen."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Below you can read how to download, activate, and use the ING App. For example, how to add your Business Account to the ING App.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/c2cf1268-fa7d-456c-b09b-cd0e92b28aca/Young-man-using-smartphone-in-city","type":"image","width":4000,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/1ce0251ae38dfa39/original/Young-man-using-smartphone-in-city.jpg","extension":"jpg"},"title":"Handle it yourself","subtitle":"With the ING App"},"backLink":{"textLink":{"url":"/en/business/digital-banking/app","text":"All your banking in the ING App"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Getting started with mobile banking"},{"componentType":"accordion","accordionList":[{"title":"Download the App","richBody":{"value":"

Have these ready so you can download the ING App within 2 minutes:

"},"textLinks":[{"url":"https://itunes.apple.com/nl/app/ing-bankieren/id474495017?l=nl&ls=1&mt=8","text":"For iPhone or iPad: download from the App Store"},{"url":"https://play.google.com/store/apps/details?id=com.ing.mobile","text":"For Android phone or tablet: download from Google Play Store"}]},{"title":"Activate the App","richBody":{"value":""}},{"title":"Add a business account to the app","richBody":{"value":"

Personal and business accounts in one app? That's possible.

You can only sign up with a business account for which you have payment authorization. This also applies if the My ING Business account is also registered in your name.

Having trouble adding your business account to the app?  Please contact us.

"}},{"title":"Set up fingerprint login","richBody":{"value":""}}]},{"componentType":"sectionTitle","title":"Manage how your accounts appear"},{"componentType":"accordion","accordionList":[{"title":"Show or hide accounts in the ING App","richBody":{"value":""}},{"title":"Change the order of your accounts","richBody":{"value":""}},{"title":"Give your accounts a name","richBody":{"value":""}},{"title":"Hide your business account balance","richBody":{"value":"

Don’t want your balance to show? You can easily change that in the app. You decide when to show or hide it. When hidden, you’ll see an eye icon instead so no one can peek.

 

"}}]},{"componentType":"sectionTitle","title":"Arranging banking matters"},{"componentType":"accordion","accordionList":[{"title":"Schedule and execute European payments","richBody":{"value":""}},{"title":"Change your daily limit in the app","richBody":{"value":""}},{"title":"Create a payment request in the app","richBody":{"value":"
  1. Open the menu in the app and choose 'Payment request'
  2. Create a new request, add a description and enter the amount
  3. Choose how you want to share the request
  4. You’ll get a push notification when the payment’s made

When you make a request for the first time, you automatically agree to the Terms and Conditions of Payment request business.

"}},{"title":"Turn push notifications on or off","richBody":{"value":""}},{"title":"Turn off personalized offers","richBody":{"value":"

Prefer not to receive tailored offers? You can switch them off directly in the ING App.

 

"}}]},{"componentType":"sectionTitle","title":"Business app options at a glance"},{"componentType":"accordion","accordionList":[{"title":"For your daily banking","richBody":{"value":""}},{"title":"Display your accounts in the app","richBody":{"value":""}},{"title":"Personal settings","richBody":{"value":""}},{"title":"For business and personal customers","richBody":{"value":"

1. Open the ING app

2. Tap the two arrows at the top right

3. Tap Adjust your preferred profile (Android) / Change your default account (iOS)

4. Select the account you want

5. Tap 'Save'

"}},{"title":"How do I remove the ING App?","richBody":{"value":"

Want to delete the ING App from your phone, for example, because you have a new device? First, make sure you still know your login details. Don't have them anymore? You can find them in the app by going to 'Service' in the bottom right corner and then 'Access and confirmation'.

Ready to delete the app? Follow these steps, depending on your device:

iPhone: Press and hold the app icon on your home screen until a menu appears. Then select 'Delete app'.

Android: Press and hold the app and drag it to the 'Delete' option or tap the trash can icon that appears. Note: The exact steps may vary slightly depending on your device.

"}}]}]}}}