{"type":"document","data":{"id":"9d034093-a3d1-4087-87f4-df267159afc8","localeString":"en-GB","publishDate":"2025-11-26T12:45:33.260+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Download, install and activate the ING App."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"http://itunes.apple.com/nl/app/ing-bankieren/id474495017?l=nl&ls=1&mt=8","text":"Download iOS App"}},"secondaryCta":{"textLink":{"url":"https://play.google.com/store/apps/details?id=com.ing.mobile","text":"Download Android App"}},"coreHeader":{"body":"Our customers rate the app an average of 4.6! Do you also want to see how your business is doing anytime, anywhere?","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/7a2701fc-94f0-4107-a7a4-9c8d5d06c556/Large_Web-and-Screen-Smiling-business-man-using-his-mobile-phone-and-relaxing-in-his-chair-at-the-office","type":"image","width":1920,"original":"https://assets.ing.com/m/5ecb5382208b3f79/original/Large_Web-and-Screen-Smiling-business-man-using-his-mobile-phone-and-relaxing-in-his-chair-at-the-office.jpg","extension":"jpg"},"title":"Download and activate the ING App","subtitle":"More than 6 million satisfied customers"},"backLink":{"textLink":{"url":"/en/business/digital-banking/app","text":"All your banking in the ING App"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Stap 1: Download the app"},{"componentType":"paragraph","richBody":{"value":"<p>Use the buttons above or grab your smartphone or tablet:</p><ol><li>Go to the App Store or Google Play.</li><li>Search for “<strong>ING</strong>” and select “<strong>ING Nederland</strong>”.</li><li>Tap <strong>Download </strong>or <strong>Install</strong>.</li></ol>"}},{"componentType":"sectionTitle","title":"Stap 2: Activate the app"},{"componentType":"paragraph","richBody":{"value":"<p>Have you downloaded the ING App from the App Store or Google Play? Then it’s time to activate it so it truly becomes your app.</p>"}},{"componentType":"sectionTitle"},{"componentType":"paragraph","title":"For existing ING customers","richBody":{"value":"<p>You activate the app using your ID.</p><ul><li>Open the app</li><li>Choose “I want to activate the app”</li></ul><p>Keep the following items ready:</p><ul><li>Lost your login details? You can easily <a data-type=\"internal\" href=\"/zakelijk/digitaal-bankieren/service/hulp-bij-inloggen-in-mijn-ing-zakelijk\">request </a>them again)</li><li>Your passport, Dutch driver’s license, EU identity card, Dutch residence permit, or foreigner’s identity document.</li></ul><p>&gt; More about <a data-type=\"internal\" href=\"/zakelijk/digitaal-bankieren/app/app-activeren-met-je-identiteitsbewijs\">activating with your ID</a>?</p>"}},{"componentType":"sectionTitle","title":"Not an ING customer yet?"},{"componentType":"paragraph","richBody":{"value":"<p>You can easily become a business customer using the app. Just follow the steps on this page to download and activate it.</p>"}},{"componentType":"sectionTitle","title":"Can’t install the app?"},{"componentType":"paragraph","richBody":{"value":"<ul><li>Currently, only legal representatives and authorized persons <strong>with payment authority</strong> can add their company in the app.</li><li>Outdated devices are not compatible with our app. Time for an upgrade?</li></ul>"},"textLinks":[{"url":"https://www.ing.nl/punten/category/28069","text":"Buy a suitable device with a discount in the ING Shop"}]},{"componentType":"sectionTitle","title":"Do you already have the app for your personal account?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"}},{"componentType":"linkList","iconTitle":{"title":"Next steps:"},"textLinks":[{"url":"/zakelijk/digitaal-bankieren/app/zakelijke-rekening-toevoegen-aan-app","text":"Add your business account to the app"},{"url":"/zakelijk/digitaal-bankieren/app/zelf-regelen","text":"Handle it easily with the app"}]}]}}}