{"type":"document","data":{"id":"c82b1c57-7cb2-415f-a111-e265578cbaba","localeString":"en-GB","publishDate":"2025-12-18T22:29:07.919+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"De ING App downloaden en activeren met je identiteitsbewijs? Zo werkt het."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Follow these 3 steps.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/139d1f6d-26f7-4e33-a7bd-328922a52687/Mid-adult-man-holding-coffee-cup-looking-at-mobile-phone-with-headphones-around-neck","type":"image","width":6000,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/7fc2896e7b597093/original/Mid-adult-man-holding-coffee-cup-looking-at-mobile-phone-with-headphones-around-neck.jpg","extension":"jpg"},"title":"Activate the app with your ID","subtitle":"Is your app no longer working? Or have you re-downloaded the app? Before you start using it, you’ll need to activate it first. You do this with your ID. Below, you can read more about activating the app with your ID. So the app truly becomes your app"},"backLink":{"textLink":{"url":"/en/business/digital-banking/app","text":"All your banking in the ING App"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Step 1 | Log in to the app"},{"componentType":"paragraph","richBody":{"value":"<p>Sign in to the app with your Mijn ING login details. Lost your details? Request new ones in no time.</p>"}},{"componentType":"sectionTitle","title":"Step 2 | Scan your ID"},{"componentType":"paragraph","richBody":{"value":"<p>Scan one of the following valid identity documents with your phone or tablet:</p><ul><li>your passport</li><li>a Dutch driving licence <i>(UK)</i> / a Dutch driver’s license <i>(US)</i></li><li>an EU identity card <i>(EU national ID card)</i></li><li>a Dutch residence permit</li><li>a Foreign Nationals Identity Document <i>(Vreemdelingen Identiteitsbewijs)</i></li></ul><p>Tips:</p><ul><li>Sometimes checking your ID takes a moment. The app lets you set a push notification so you’ll get an alert when it’s done.</li><li>If scanning your ID doesn’t work, take a photo of it in the app instead.</li></ul>"}},{"componentType":"sectionTitle","title":"Step 3 | Create mobile PIN"},{"componentType":"paragraph","richBody":{"value":"<p>Once you accept the terms, set up a mobile PIN to sign in and approve actions. You can also sign in with your fingerprint or facial recognition.<br />You’re all set. Sign in with your mobile PIN and explore the app.</p>"},"textLinks":[{"url":"https://assets.ing.com/m/b1e1f6e224bd0ef4/original/Mobiel-Bankieren-App-activeren-met-ID-met-NFC.pdf","text":"Folder met meer uitleg en illustraties"}]},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"url":"/particulier/digitaal-bankieren/app/activeren-met-je-identiteitsbewijs-achtergrond","text":"Why activate with ID?"},{"url":"/zakelijk/digitaal-bankieren/service/hulp-bij-inloggen-in-mijn-ing-zakelijk","text":"Lost credentials?"}]},{"componentType":"linkList","iconTitle":{"title":"Digitaal bankieren"},"textLinks":[{"url":"/zakelijk/digitaal-bankieren/app","text":"Mobiel bankieren"},{"url":"/zakelijk/digitaal-bankieren/mijn-ing","text":"Internetbankieren"},{"url":"/zakelijk/digitaal-bankieren/service","text":"Service"}]}]}}}