{"type":"document","data":{"id":"7b3a911d-1ef2-4136-9aa2-05af4fbd5564","localeString":"en-GB","publishDate":"2026-04-10T15:46:18.897+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Make sure your contact details, email address, and correspondence address are always up to date so you can continue banking without any hassle."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"The world is changing, and our products and services are constantly evolving with it. At ING, you can now update more of your details yourself. Make sure your contact details, email address, and correspondence address are always up to date so you can continue banking without any hassle.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/cebd1c6a-8bfe-4fe9-8774-4ee1291467c2/Twin-sisters-takes-a-break-and-drink-tea-during-home-renovation","type":"image","width":5616,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/7c365255a12ed606/original/Twin-sisters-takes-a-break-and-drink-tea-during-home-renovation.jpg","extension":"jpg"},"title":"Keep banking without any problems?","subtitle":"Check your details easily"},"backLink":{"textLink":{"url":"/en/business/customer-service","text":"Service & Contact for business customers"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","title":"Reset your password yourself","richBody":{"value":"<p>Unable to bank because you forgot your password? You can now easily reset it yourself. To do so, we need to have the correct phone number on file. Check or update it now to avoid problems later! Go to My ING Business via the link below and verify your number under ‘Your phone number for SMS codes.’<br />Please note: this number is only used for sending SMS codes. We also use a separate phone number for service (see below).</p>"},"textLinks":[{"url":"https://mijnzakelijk.ing.nl/banking/settings/mobile-means","text":"Do it now"}]},{"componentType":"paragraph","title":"Change your business phone number","richBody":{"value":"<p>Make sure your business phone number is always up to date. This allows us to reach you about things like the status of an application. You can easily update it yourself in My ING Business or the ING App.</p>"},"textLinks":[{"url":"https://mijnzakelijk.ing.nl/zakelijk/zelf-regelen/organisatiegegevens/correspondentieadres/index","text":"Do the check now"}]},{"componentType":"paragraph","title":"Change your correspondence address","richBody":{"value":"<p>We often send important information by post — and you don’t want to miss it! You can easily check your correspondence address in My ING Business. If it’s incorrect, you can update it right away. Please note: your registered business address is automatically provided to us by the Chamber of Commerce.</p>"},"textLinks":[{"url":"https://mijnzakelijk.ing.nl/zakelijk/zelf-regelen/organisatiegegevens/correspondentieadres/index","text":"Check your adress now"}]},{"componentType":"paragraph","title":"Change E-mailadress?","richBody":{"value":"<p>You can also easily update your email address in My ING Business. We use email to keep you informed about financial news, offers, and new services. You can immediately choose which information you do or do not want to receive.</p>"},"textLinks":[{"url":"https://mijnzakelijk.ing.nl/zakelijk/zelf-regelen/organisatiegegevens/correspondentieadres/index","text":"Do it now"}]},{"componentType":"paragraph","title":"Legal representatives and endorsees","richBody":{"value":"<p>Who is authorized to act on behalf of your company towards ING? You can easily add legal representatives with a personal ING account online via My ING Business. You can also submit changes here. Please note: any changes to the legal representative must first be updated with the Chamber of Commerce.</p>"},"textLinks":[{"url":"/en/business/customer-service/manage-your-details/manage-authorisations","text":"Manage endorsee now"},{"url":"/en/business/customer-service/manage-your-details/manage-your-legal-representative-or-endorsee","text":"More about legal representative changes"}]},{"componentType":"linkList","iconTitle":{"title":"Service & Contact"},"textLinks":[{"url":"/zakelijk/klantenservice/je-gegevens-wijzigen","text":"Change organisation details"},{"url":"/en/business/customer-service/service-en-dienstverlening","text":"Service and support"},{"url":"/en/business/customer-service/service-en-dienstverlening","text":"Customer service"},{"url":"/zakelijk/klantenservice/aanmelden-nieuwsbrief","text":"Business newsletters"}]}]}}}