{"type":"document","data":{"id":"3bd9b6e2-902f-44da-a830-3d2f99c1baf1","localeString":"en-GB","publishDate":"2026-05-07T16:26:46.287+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Changing your business address. Here's how."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"At ING, we use two types of addresses for your organisation:\r\n(1) Correspondence address (mailing address).\r\nAlways report changes of your correspondence address to ING. We only receive updates from the KvK for changes to your registered business address.\r\n(2) Registered business address.\r\nYou only need to report a change to ING if your organisation is not registered with the Dutch Chamber of Commerce (KVK), or if your visiting address is shielded at the KVK.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/bc3014cb-b9f7-4768-bf27-89f72c0e98f9/ENTICEMENT_NHF","type":"image","width":814,"original":"https://assets.ing.com/m/5594f5ee1f9eae5e/original/ENTICEMENT_NHF.jpg","extension":"jpg"},"title":"Change of Address","subtitle":"What you need to do to stay reachable after your organisation moves"},"backLink":{"textLink":{"url":"/en/business/customer-service","text":"Service & Contact for business customers"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"(1) Changing your Correspondence address (mailing address)"},{"componentType":"paragraph","title":"As a representative or director of your company or organisation, you can easily submit changes online via Mijn ING Zakelijk or the ING app. Your update will be processed right away.","richBody":{"value":"<p>Including your correspondence address.</p>"},"textLinks":[{"url":"https://mijnzakelijk.ing.nl/banking/settings/organisationdetails","text":"Update it online right away"}],"alignedImage":{"position":"left","transformBaseUrl":"https://assets.ing.com/transform/823216bb-fcb5-4811-8972-840405944644/Contact-Mail_Outline","altTextNL":"\"\"","original":"https://assets.ing.com/m/7e643dca835e0200/original/Contact-Mail_Outline.svg","extension":"svg"}},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"No access to My ING Business?","intro":"Click here for the address change form (PDF). We will send a confirmation within 6 working days after receiving your form (the address change form is only available in Dutch).","link":{"url":"https://assets.ing.com/m/dfcde9e2428de848/original/Change-adress.pdf"}}]},{"componentType":"sectionTitle","title":"(2) Changing your Registered business address"},{"componentType":"paragraph","title":"Have you moved and reported your new registered business address to the Dutch Chamber of Commerce (KvK)? Then you do not need to report this change to us. We automatically receive your updated details from the KvK and process them within 1 working day. The update will be visible in Mijn ING Zakelijk under organisation details.","richBody":{"value":"<p>If your company or organisation is not registered with the KVK, or if your visiting address is shielded, please submit your new registered address using <a href=\"https://assets.ing.com/m/4cdc32abbdc47fd9/original/Zakelijk-Adres-wijzigen-PDF.pdf\">this form</a> (the address change form is only available in Dutch).</p><p> </p>"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/87ba0abf-e0a6-4281-921d-aa408453b06e/Warehouse-Distribution_outline_RGB","altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/1b219470c3510744/original/Warehouse-Distribution_outline_RGB.png","extension":"png"}},{"componentType":"accordion","accordionList":[{"title":"How do I change my Correspondence address (mailing address) in My ING Business?","richBody":{"value":"<p>Here’s how:</p><ol><li>Go to ing.nl/en/business and click ‘log in’ in the top right corner.</li><li>Select ‘Service’.</li><li>Go to ‘Organisation settings and details’.</li><li>Choose ‘Edit organisation details’.</li><li>Click ‘Change address’.</li><li>Here, you can update your correspondence address.</li></ol>"}},{"title":"Apply for My ING Business","richBody":{"value":"<p>This lets you easily update your organisation’s details online, anytime.</p><p><strong>Granting users access to Mijn ING Zakelijk</strong></p><p>You can complete your request digitally, download <a href=\"https://www.ing.nl/zakelijk/digitaal-bankieren/mijn-ing/mijn-ing-zakelijk-gebruikers-toevoegen?flow-step=flow-info\">this form</a>, sign it, and send it to us by email.<br />Your request will only be processed if it has been signed correctly.</p><p><strong>Important</strong></p><ul><li>You can only complete this form if you are a <strong>legal representative</strong> of the organisation.</li><li>You can only grant access to Mijn ING Zakelijk to people who are already known to ING as a legal representative or authorised person of your organisation.</li><li>Is the person not yet registered with ING as a legal representative or authorised person? Then please arrange this first via “<a data-type=\"internal\" href=\"/en/business/customer-service/manage-your-details/manage-your-legal-representative-or-endorsee\">Manage authorisations: legal representative or endorsee</a>”.</li></ul><p>Click the orange button if you want to grant access to My ING Business to users who are already registered with ING as legal representatives or authorised persons of your organisation.</p>"}}]},{"componentType":"sectionTitle","title":"Has your company or organisation moved?"},{"componentType":"paragraph","richBody":{"value":"<p>Then make sure your business inventory and goods or business building  insurance still matches your new location. A different premises may affect your coverage.</p><p>Do not forget to inform your insurance agency about your address change.</p><p><strong>No insurance yet?</strong><br />See <a data-type=\"internal\" href=\"/en/business/insurance/your-premises-and-belongings\">which business insurance options</a> best fit your situation.</p>"},"alignedImage":{"transformBaseUrl":"https://assets.ing.com/transform/5bfd924b-50e1-47ad-a62b-a06a9de53043/Happy-young-woman-holding-some-fabric-inside-a-warehouse","original":"https://assets.ing.com/m/389cbfec9392541c/original/Happy-young-woman-holding-some-fabric-inside-a-warehouse.jpg","extension":"jpg"}},{"componentType":"linkList","iconTitle":{"title":"Service & Contact"},"textLinks":[{"url":"/zakelijk/klantenservice/je-gegevens-wijzigen","text":"Change organisation details"},{"url":"/en/business/customer-service/service-en-dienstverlening","text":"Service and support"},{"url":"/en/business/customer-service/service-en-dienstverlening","text":"Customer service"},{"url":"/zakelijk/klantenservice/aanmelden-nieuwsbrief","text":"Business newsletters"}]},{"componentType":"cards"}]}}}