{"type":"document","data":{"id":"36584ab7-4081-4c00-9638-5edd68a3c34e","localeString":"en-GB","publishDate":"2026-04-10T15:45:31.598+02:00","contentType":"onecms:subCategoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Do you have a question about your business banking? And would you like to visit an ING branch? Then make an appointment. Here’s how to arrange it."},"mainHeaderZone":{"componentType":"categoryHeader","backLink":{"textLink":{"url":"/en/business/customer-service","text":"Service & Contact for business customers"}},"coreHeader":{"title":"Make a business appointment?","subtitle":"Do you have a question about your business banking? Here’s how to manage it."}},"freeHeaderZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Open a Business Account?","intro":"Most of the time, this can be done online. Sometimes, however, it’s still necessary to visit a branch or an ING Service Point.","image":{"transformBaseUrl":"https://assets.ing.com/transform/5113f944-06a0-4d65-b6b6-615788e9488d/T4-collegawerkomgeving_720x384","type":"image","width":721,"original":"https://assets.ing.com/m/17918a471e519b1e/original/T4-collegawerkomgeving_720x384.jpg","extension":"jpg"},"link":{"url":"/en/business/payments/business-account"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Appointment at a branch?","intro":"Our Business Team is happy to assist you via chat. If needed, we’ll make an appointment at a branch together.","image":{"transformBaseUrl":"https://assets.ing.com/transform/933d4036-1bbc-4201-8edb-bf39d3d0bd8c/business-electronic-account-statements-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/71b0409601dd8709/original/business-electronic-account-statements-1920.jpg","extension":"jpg"},"link":{"url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Do you have a financial question?","intro":"Make a free Business Insight appointment with a financial coach — online or at an office. No strings attached.","image":{"transformBaseUrl":"https://assets.ing.com/transform/efc8e845-652f-4bd6-870e-a9992717e8b9/Portrait-of-man-standing-in-snow","type":"image","width":7200,"original":"https://assets.ing.com/m/52c6c28e7e3fe040/original/Portrait-of-man-standing-in-snow.jpg","extension":"jpg"},"link":{"url":"https://www.ing.nl/zakelijk/financieel-gezond/zakelijk-inzicht-gesprek"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Make an appointment for identification?","intro":"You can easily make an appointment to verify your identity at an ING branch via our Business Team.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c3328959-424f-4006-a6c7-e0239b5fbd5c/Bob_telefoon_460x306_tcm162-240120","type":"image","width":460,"altTextNL":"Bob Homan","original":"https://assets.ing.com/m/669920e7a5d5f85b/original/Bob_telefoon_460x306_tcm162-240120.jpg","extension":"jpg"},"link":{"url":"/en/business/customer-service/contact"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"No access to chat?","intro":"Still want to make an appointment? You can also call us. Tip: call from the app so we immediately know it’s you.","image":{"transformBaseUrl":"https://assets.ing.com/transform/0420dee7-aed2-4dab-a22a-1286191013c6/Businessman-talking-on-phone","type":"image","width":6125,"altTextNL":"Zakenman aan de telefoon","original":"https://assets.ing.com/m/3c9692a0684f7e2b/original/Businessman-talking-on-phone.jpg","extension":"jpg"},"link":{"url":"/en/business/customer-service/contact"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Do you also bank privately?","intro":"Would you like to know more about payments, savings, loans or another product? Check the options for making an appointment.","image":{"transformBaseUrl":"https://assets.ing.com/transform/3610a524-3f02-4bab-9d24-3c8da58f5bbf/Close-up-of-young-woman-in-hair","type":"image","width":3378,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/36c67fab4e004af5/original/Close-up-of-young-woman-in-hair.jpg","extension":"jpg"},"link":{"url":"/en/bank/make-appointment"}}]}]}}}