{"type":"document","data":{"contentType":"onecms:subCategoryPage","flexPageMetadata":{"afmBanner":false,"description":"Client due diligence - CDD - KYC ; Why we need your organisation details?","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"I have received a request for information."},{"alignedImage":{"extension":"png","original":"https://assets.ing.com/asset/a808b3f7-84cb-4248-88fb-4f6f8bc04906/check-mark-done.png","transformBaseUrl":"https://assets.ing.com/transform/a808b3f7-84cb-4248-88fb-4f6f8bc04906/check-mark-done"},"componentType":"paragraph","richBody":{"value":"<p>You have received a request for information via a letter, an email or through My ING Business.</p><ul><li><strong>Step 1.</strong> You submit the requested information.</li><li><strong>Step 2.</strong> We review the information you have provided. If anything is missing, we will contact you again with an additional request.</li><li><strong>Step 3.</strong> The review is completed. You may receive a confirmation. If you do not hear from us anymore, you can assume that everything is in order.</li></ul><p><strong>Tip:</strong> Please make sure your (contact) details are up to date, so we can always reach you.</p><p>Below, you can read about the different types of information requests and what they mean for you.</p>"},"title":"What can you expect?"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"Zakenman aan de telefoon","extension":"jpg","original":"https://assets.ing.com/asset/0420dee7-aed2-4dab-a22a-1286191013c6/Businessman-talking-on-phone.jpg","transformBaseUrl":"https://assets.ing.com/transform/0420dee7-aed2-4dab-a22a-1286191013c6/Businessman-talking-on-phone","type":"image","width":6125},"intro":"Everything you need to know about Ultimate Beneficial 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CRS","link":{"url":"/en/business/customer-service/kyc/taxable-abroad"},"title":"Taxable abroad"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Forms for my organisation"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","altTextNL":"\"","extension":"jpg","original":"https://assets.ing.com/m/4813a7451b978490/original/Portrait-of-smiling-woman-sitting-in-office.jpg","transformBaseUrl":"https://assets.ing.com/transform/cc16084c-7ad0-4516-a1ad-70c61c40bb16/Portrait-of-smiling-woman-sitting-in-office","type":"image","width":5700},"intro":"Here you will find the Bearer Shares form","link":{"url":"/en/business/customer-service/kyc/declaration-of-bearer-shares"},"title":"Declaration of bearer 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find the declaration form","link":{"url":"/en/business/customer-service/kyc/declaration-of-association-without-chamber-of-commerce-registration"},"title":"association without Chamber of Commerce registration"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/41c6ec2204744b90/original/Sector-update-services-foto-maart-2023.jpg","transformBaseUrl":"https://assets.ing.com/transform/c93892b5-d0da-4a90-8e4a-cb6562e6831e/Sector-update-services-foto-maart-2023","type":"image","width":2508},"intro":"Here you will find the silent partnership declaration","link":{"url":"/zakelijk/klantenservice/kyc/verklaring-stille-maatschap"},"title":"Declaration of silent partnership"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Check and update your details"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"Logo: Kamer van 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details?","url":"https://www.ing.nl/zakelijk/digitaal-bankieren/service/inloggegevens-mijn-ing-zakelijk-opvragen-of-wijzigen"},{"text":"InsideBusiness","url":"https://www.ingwb.com/online-applications/ing-insidebusiness"},{"text":"Contact us","url":"/en/business/customer-service/contact"},{"text":"UBO register","url":"https://www.kvk.nl/inschrijven-en-wijzigen/ubo-opgave/"}]}]},"hasMacro":false,"id":"17cccefb-2c01-48a6-87dc-e3703b8d5b10","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Service & Contact for business customers","url":"/en/business/customer-service"}},"componentType":"categoryHeader","coreHeader":{"subtitle":"Why we sometimes ask for information","title":"Know Your Customer (KYC)"},"productCard":{"body":"As a bank, we play an important role in protecting the financial system. That is why we may ask you questions when you become a customer or while you are already banking with us, for example about your business activities or transactions. This helps us comply with laws and regulations together.","cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/asset/66af9a62-91d9-4734-b16f-7b86233ea031/FULL-LENGTH-OF-MAN-AND-DOG-ON-GRASS.jpg","transformBaseUrl":"https://assets.ing.com/transform/66af9a62-91d9-4734-b16f-7b86233ea031/FULL-LENGTH-OF-MAN-AND-DOG-ON-GRASS","type":"image","width":4500},"intro":"We appreciate the trust you place in us to manage your banking affairs.","link":{"url":"/en/business/customer-service/kyc/why-kyc"},"title":"What does KYC mean for you as a customer?"}},"publishDate":"2026-05-19T14:07:46.088+02:00"}}