For general questions about your banking affairs.
Opening hours: Mon - Fri: 8:30 AM - 5:00 PM
Call from the app, then we immediately know who is calling. Saves safety questions, which saves time! In the app, go to 'Service' at the bottom right and click on the telephone number.
020 22 888 22
"},"title":"Customer Service Business"},{"richBody":{"value":"For reporting loss, theft and blocking of debit and credit cards.
Opening hours: 24 hours a day, 7 days a week
Call from the app, then we immediately know who is calling. Saves safety questions, which saves time! In the app, go to 'Service' at the bottom right and click on the telephone number.
020 22 888 00
"},"title":"Alarm line"},{"richBody":{"value":"Do you have business insurance from:
Are you unsure which insurer you are with? Check the collection of your premium, it will be stated there.
"},"title":"Report damage business insurance"},{"richBody":{"value":"Opening hours: Mon - Fri: 8:30 am - 5:00 pm
Credit applications: 020 584 81 01
Changes to your credit: 020 584 77 46
Problems with payment: 020 584 77 46
Change legal form: 020 584 77 06
Mortgages and cancellations (for notaries): 020 584 77 01
"},"title":"Business Financing"},{"richBody":{"value":"For questions about your business credit card.
Opening hours: 24 hours a day, 7 days a week
010 42 838 44
"},"title":"Businesscard Serviceteam"},{"richBody":{"value":"For questions about the Corporate Card.
Opening hours: 24 hours a day, 7 days a week
010 42 895 81
"},"title":"Corporate Card Serviceteam"},{"richBody":{"value":"For questions about InsideBusiness Payments.
Opening hours: Mon - Fri: 8:00 am - 5:00 pm
088 46 422 33
"},"title":"InsideBusiness Payments Helpdesk"},{"richBody":{"value":"Opening hours: Mon - Fri: 9:00 am - 5:00 pm
Bank guarantee
If you have any questions about bank guarantees, please contact your contact person or contact our business advisors.
020 22 888 22
Documentary collection
If you have any questions about documentary collection, please contact our specialists at the Trade Finance Services desk
020 563 90 90
Letter of credit
If you have any questions about letters of credit, please contact our specialists at the Trade Finance Services desk
020 563 90 90
"},"title":"Trade Finance Services"},{"richBody":{"value":"For questions about personal banking.
Opening hours: Mon - Fri: 8:30 am - 5:00 pm
"},"title":"Customer Service personal banking"}],"componentType":"accordion"}]},"hasMacro":false,"id":"ddf2908b-49e3-4d3e-9262-a9bc630ad468","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Service & Contact for business customers","url":"/en/business/customer-service"}},"componentType":"productHeader","coreHeader":{"body":"Were you unable to arrange things yourself in My ING Zakelijk (internet banking)? Or in the App? We are also happy to help you by telephone or via chat. Choose the correct number below.","headerImage":{"altTextNL":"Zakenman aan de telefoon","extension":"jpg","original":"https://assets.ing.com/asset/0420dee7-aed2-4dab-a22a-1286191013c6/Businessman-talking-on-phone.jpg","transformBaseUrl":"https://assets.ing.com/transform/0420dee7-aed2-4dab-a22a-1286191013c6/Businessman-talking-on-phone","type":"image","width":6125},"subtitle":"Contact us by phone","title":"Phone numbers"},"headerNotification":{"notification":{"body":"Call the ING Customer Service or Emergency Line from your ING app and we will immediately know who you are. No safety questions are necessary, so it's a lot faster! In the app, go to 'Service' at the bottom right and click on the telephone number. Of course you can also chat with us.","notificationType":"information","personalizationTaxonomy":{"taxonomyType":"personalizationTaxonomy"},"productTaxonomy":{"taxonomyType":"productTaxonomyContainer"},"textLink":{"text":"Go to chat","url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat"}}}},"publishDate":"2026-05-21T11:48:45.513+02:00"}}