{"type":"document","data":{"id":"ddf2908b-49e3-4d3e-9262-a9bc630ad468","localeString":"en-GB","publishDate":"2024-10-25T13:31:22.178+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":true,"noFollow":false},"description":"ING Business phone numbers"},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Were you unable to arrange things yourself in My ING Zakelijk (internet banking)? Or in the App? We are also happy to help you by telephone or via chat.  Choose the correct number below.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/70f69c0e-f714-4653-bcd7-157f0c2f90c1/Woman-sits-at-desk-on-phone-with-feet-up","type":"image","width":4288,"original":"https://assets.ing.com/m/1107563af5444d40/original/Woman-sits-at-desk-on-phone-with-feet-up.jpg","extension":"jpg"},"title":"Phone numbers","subtitle":"Contact us by phone"},"headerNotification":{"notification":{"body":"Call the ING Customer Service or Emergency Line from your ING app and we will immediately know who you are. No safety questions are necessary, so it's a lot faster! In the app, go to 'Service' at the bottom right and click on the telephone number. Of course you can also chat with us.","notificationType":"information","textLink":{"url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat","text":"Go to chat"},"productTaxonomy":{"taxonomyType":"productTaxonomyContainer"},"personalizationTaxonomy":{"taxonomyType":"personalizationTaxonomy"}}},"backLink":{"textLink":{"url":"/en/business/customer-service","text":"Service & Contact for business customers"}}},"flexZone":{"flexComponents":[{"componentType":"accordion","accordionList":[{"title":"Customer Service Business","richBody":{"value":"<p>For general questions about your banking affairs.<br />Opening hours: Mon - Fri: 8:30 AM - 5:00 PM</p><p>Call from the app, then we immediately know who is calling. Saves safety questions, which saves time! In the app, go to &apos;Service&apos; at the bottom right and click on the telephone number.</p><p>020 22 888 22</p>"}},{"title":"Alarm line","richBody":{"value":"<p>For reporting loss, theft and blocking of debit and credit cards.<br />Opening hours: 24 hours a day, 7 days a week</p><p>Call from the app, then we immediately know who is calling. Saves safety questions, which saves time! In the app, go to &apos;Service&apos; at the bottom right and click on the telephone number.</p><p>020 22 888 00</p>"}},{"title":"Report damage  business insurance","richBody":{"value":"<p>Do you have business insurance from:</p><ul><li>Allianz Direct? Then you can report damage via My ING Business and the Mobile Banking App. Emergency? Then call 010 899 80 88</li><li>Nationale-Nederlanden? Then you can call 088 663 31 11 24 hours a day, 7 days a week.</li></ul><p>Are you unsure which insurer you are with? Check the collection of your premium, it will be stated there.</p>"}},{"title":"Business Financing","richBody":{"value":"<p>Opening hours: Mon - Fri: 8:30 am - 5:00 pm</p><p><strong>Credit applications: </strong>020 584 81 01 </p><p><strong>Changes to your credit:</strong> 020 584 77 46</p><p><strong>Problems with payment: </strong>020 584 77 46</p><p><strong>Change legal form:</strong> 020 584 77 06</p><p><strong>Mortgages and cancellations (for notaries)</strong>: 020 584 77 01</p>"}},{"title":"Businesscard Serviceteam","richBody":{"value":"<p>For questions about your business credit card.<br />Opening hours: 24 hours a day, 7 days a week</p><p>010 42 838 44</p>"}},{"title":"Corporate Card Serviceteam","richBody":{"value":"<p>For questions about the Corporate Card.<br />Opening hours: 24 hours a day, 7 days a week </p><p>010 42 895 81</p>"}},{"title":"InsideBusiness Payments Helpdesk","richBody":{"value":"<p>For questions about InsideBusiness Payments.<br />Opening hours: Mon - Fri: 8:00 am - 5:00 pm</p><p>088 46 422 33</p>"}},{"title":"Trade Finance Services","richBody":{"value":"<p>Opening hours: Mon - Fri: 9:00 am - 5:00 pm </p><p><strong>Bank guarantee</strong><br />If you have any questions about bank guarantees, please contact your contact person or contact our business advisors.</p><p>020 22 888 22</p><p><strong>Documentary collection</strong><br />If you have any questions about documentary collection, please contact our specialists at the Trade Finance Services desk</p><p>020 563 90 90</p><p><strong>Letter of credit</strong><br />If you have any questions about letters of credit, please contact our specialists at the Trade Finance Services desk</p><p>020 563 90 90</p>"}},{"title":"Customer Service personal banking","richBody":{"value":"<p>For questions about personal banking.</p><p>Opening hours: Mon - Fri: 8:30 am - 5:00 pm</p>"}}]}]}}}