{"type":"document","data":{"contentType":"onecms:categoryPage","flexPageMetadata":{"afmBanner":false,"description":"You can contact ING Business via our business Customer Service page. Chat easily and quickly with our employees. Rather call? You can do that safely, directly from the app. No more phone number needed.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"The Business Team is there to help you"},{"alignedImage":{"position":"left","extension":"jpg","original":"https://assets.ing.com/m/69321f56afbf069/original/young-woman-using-laptop-while-sitting-on-table.JPG","transformBaseUrl":"https://assets.ing.com/transform/7db0fe64-d2c2-4cc1-a0bd-913f524fec12/young-woman-using-laptop-while-sitting-on-table"},"componentType":"paragraph","richBody":{"value":"

The Business Team consists of experienced bank employees with a lot of knowledge of entrepreneurs, the business market and our business products.  If you have any questions or would like to discuss something.

How can you best reach us?

"},"textLinks":[{"text":"Log in and start a chat straight away","url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat&EW=True"}]},{"componentType":"sectionTitle","title":"Arrange it yourself quick and easy"},{"componentType":"linkList","iconTitle":{"title":"Business Account"},"textLinks":[{"text":"Open an account","url":"/en/business/payments"},{"text":"Close an account","url":"/en/business/payments/business-account/close-business-current-account"}]},{"componentType":"linkList","iconTitle":{"title":"Mobile Banking"},"textLinks":[{"text":"Download the App","url":"/en/business/digital-banking/app/download-mobile-app"},{"text":"Add a business account to your App","url":"/en/business/digital-banking/app/add-business-account-to-app"},{"text":"App on multiple phones","url":"/en/business/digital-banking/app/manage-yourself"}]},{"componentType":"linkList","iconTitle":{"title":"Authorizations"},"textLinks":[{"text":"Manage authorizations","url":"https://mijnzakelijk.ing.nl/banking/authorisations?EW=true"},{"text":"Explanation: who is allowed to do what?","url":"/en/business/digital-banking/my-ing/who-can-do-what-in-my-ing-business"},{"text":"Register UBO","url":"/en/business/customer-service/manage-your-details/ubo-form"},{"text":"Most frequently asked questions about UBO registration","url":"/en/business/customer-service/kyc/ubo"}]},{"componentType":"sectionTitle","title":"Can't find your answer or like to discuss something"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextEN":"Chat","extension":"svg","original":"https://assets.ing.com/m/648a763a115cf201/original/chat-ing.svg","transformBaseUrl":"https://assets.ing.com/transform/79fecd6b-9d8c-46af-9b19-df4601606d5a/chat-ing","type":"image","width":160},"intro":"Start a chat with the Business Team (between 8:30 AM and 5:00 PM)","link":{"url":"https://mijnzakelijk.ing.nl/banking/mobile/service?dialog=service-contacts-chat"},"title":"Login and chat"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextEN":"\"\"","altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/3e9f71623099c145/original/tip-app.svg","transformBaseUrl":"https://assets.ing.com/transform/cbd62b49-fdb5-407a-8967-5f71006fdee5/tip-app","type":"image","width":150},"intro":"No safety questions, so faster assistance. You don't even have to type in a phone\r\nnumber.","link":{"url":"/en/business/customer-service/make-a-call-from-the-app"},"title":"Call us from the App"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"Mobile Banking app Chat","extension":"svg","original":"https://assets.ing.com/m/32008359f1fda952/original/Mobile-Banking-app-Chat.svg","transformBaseUrl":"https://assets.ing.com/transform/f0efefe8-089e-4a34-bd73-9bab94b52f19/Mobile-Banking-app-Chat","type":"image","width":160},"intro":"Chatting with the Business Team is very easy. \r\nCurious how it works? Check it out.","link":{"url":"/en/business/customer-service/chat"},"title":"How does chatting with ING work?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/asset/9e79f7e4-c100-4a9c-a140-007425e7a617/Man-with-purple-background.png","transformBaseUrl":"https://assets.ing.com/transform/9e79f7e4-c100-4a9c-a140-007425e7a617/Man-with-purple-background","type":"image","width":1888},"intro":"Schedule a free Business Insight Conversation with a Financial Coach, online or at a branch.","link":{"url":"/en/business/financieel-gezond/zakelijk-inzicht-gesprek"},"title":"Want to talk about your financial situation?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/281df363a238216e/original/icon_branch.png","transformBaseUrl":"https://assets.ing.com/transform/a635ed84-f8b7-4386-883e-93fac0af088e/icon_branch","type":"image","width":288},"intro":"Chat or call us. We will make an appointment for you at the nearest branch.","link":{"url":"/en/business/customer-service/contact"},"title":"Drop by a branch?"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"More information"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/5502cc764181297a/original/Feedback-Smiley_Unhappy_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/030dfb0e-a903-4bac-9f2d-43bd73876a60/Feedback-Smiley_Unhappy_Outline","type":"image","width":32},"intro":"We'd like to hear from you. This way we can improve our services.","link":{"url":"/en/bank/about-ing/complaints"},"title":"Submit a complaint?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/8bbc7783d546c8d/original/mobile_phone_outline_orange_rgb0.png","transformBaseUrl":"https://assets.ing.com/transform/3befe157-6103-4091-ade5-3ec15e008cfc/mobile_phone_outline_orange_rgb0","type":"image","width":200},"intro":"You can do everything yourself wherever and whenever you want in My ING Business.","link":{"url":"https://mijnzakelijk.ing.nl/login"},"title":"Do it yourself in My ING"},{"body":"In the e-mails from ING Business you will find useful tips and special offers.","cardSize":"small","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/3d14e413434396f9/original/Mail_outline_orange_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/ee413f46-407a-4431-b3d8-4b5b8879250c/Mail_outline_orange_RGB","type":"image","width":267},"intro":"Register to receive email news","link":{"url":"/zakelijk/klantenservice/aanmelden-nieuwsbrief"},"title":"E-mail news"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/2b03bb79695f7d40/original/Transport_64_64px.png","transformBaseUrl":"https://assets.ing.com/transform/bebc01c3-99dc-47b5-9b0a-2a27f2269fb4/Transport_64_64px","type":"image","width":267},"intro":"Why you should always provide your postal address to ING.","link":{"url":"/en/business/customer-service/manage-your-details/change-address"},"title":"Provide correspondence address (postal address)."}],"componentType":"cards"},{"componentType":"linkList","iconTitle":{"title":"Directly to:"},"textLinks":[{"text":"Phone numbers","url":"/en/business/customer-service/contact"},{"text":"Received a message about the provision of data (KYC)?","url":"/en/business/customer-service/contact"},{"url":"https://www.ing.nl/zakelijk/klantenservice/kyc"},{"text":"Request a scanner","url":"/zakelijk/digitaal-bankieren/mijn-ing/scanner-aanvragen"},{"text":"Find an ATM or branch","url":"/en/business/customer-service/service-en-dienstverlening/find-atm-or-branch"},{"text":"Lost or stolen card?","url":"/en/business/payments/debit-cards/lost-or-stolen"}]}]},"freeHeaderZone":{"flexComponents":[{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/187987408b376bdb/original/Wallet.png","transformBaseUrl":"https://assets.ing.com/transform/aac4782f-f890-490e-840c-2e1120292733/Wallet","type":"image","width":160},"link":{"url":"https://mijnzakelijk.ing.nl/banking/debit-card/activate"},"title":"Activate your debit card in My ING Business"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"svg","original":"https://assets.ing.com/m/2b9ecb5d0ba099dc/original/Mobile-Banking-app.svg","transformBaseUrl":"https://assets.ing.com/transform/966e5eec-509c-4850-bd72-0b106972929a/Mobile-Banking-app","type":"image","width":160},"link":{"url":"/en/business/digital-banking/service/lost-login-details"},"title":"Forgot your login details?"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/ddaf438353d1c2d/original/icon_mortgage_9.png","transformBaseUrl":"https://assets.ing.com/transform/c8af1164-cfd0-4a05-a797-07b10d668e19/icon_mortgage_9","type":"image","width":96},"link":{"url":"/en/business/payments"},"title":"Open an (extra) business account"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/31207a928d76eeac/original/man-woman-shaking-hands.png","transformBaseUrl":"https://assets.ing.com/transform/52f4c3de-757a-4e97-9170-7e37c97b3885/man-woman-shaking-hands","type":"image","width":304},"link":{"url":"/en/business/customer-service/manage-your-details/manage-your-legal-representative-or-endorsee"},"title":"Add or remove a legal representative or authorized representative"}],"componentType":"cards"}]},"hasMacro":false,"id":"97a96bce-caeb-4ebb-bdbe-55f55481a1ec","localeString":"en-GB","mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"subtitle":"Do it yourself or contact the Business Team","title":"Service & Contact for business customers"}},"publishDate":"2026-05-19T17:54:31.356+02:00"}}