You purchase a payment terminal via ING from one of the partners, Buckaroo, CCV, or Worldline, with a service subscription for assistance with malfunctions and maintenance of the device. To receive debit and credit card payments, you also need a payment contract from ING for transaction processing.
This combination of payment terminal and contract is arranged in one go via My ING Business. We forward your order to the chosen supplier, and they deliver your new payment terminal 'plug & play'. You can then start receiving payments immediately. Additional accessories for user convenience and protection can be ordered later from the payment terminal supplier.
"}},{"componentType":"sectionTitle","title":"More about our partners:"},{"componentType":"paragraph","title":"CCV","richBody":{"value":"CCV understands your ambitions and challenges like no other and offers payment terminals that strengthen your business.
CCV is available 24/7 with personal service and advice to ensure your payments run as smoothly as possible. With over 60 years of experience, 137.000 customers in the Netherlands, and 750.000 active payment terminals in Europe, they confidently claim to be a reliable and stable partner for every entrepreneur, no matter how small or large.
A CCV payment terminal suits your company.
"},"alignedImage":{"position":"right"}},{"componentType":"accordion","accordionList":[{"title":"Need help? Contact CCV","richBody":{"value":"Do you have a question about your payment terminal from CCV? Call the service desk to speak with a representative: 088 - 228 9849 (Monday to Friday from 8:30 AM to 8:00 PM and on Saturday and Sunday from 9:00 AM to 5:00 PM).
"}},{"title":"More about the service subscription from CCV","richBody":{"value":"With a 1-year CCV service subscription, you are assured of optimal support for malfunctions, questions, or orders. The CCV service team is available 24/7 by phone, and they have an extensive nationwide network of technicians who can come to your location if something cannot be resolved over the phone. This way, you are never alone. When you purchase a CCV payment terminal, you automatically receive the best service with an All-in Plus service subscription. You can count on:
All-in Plus service subscription:
- Delivery terms
- Privacy Statement
Buckaroo, formerly SEPAY, provides affordable payment terminals for every industry, delivered quickly and ready to use.
As a rapidly growing supplier of (mobile) payment terminals, they now handle payment transactions for more than 25.000 entrepreneurs. Not only do they deliver the terminal, but you also get access to a personal page where you can find all transactions, change settings and create reports. These are compatible with almost any accounting software.
"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/66f03df5-8485-4da0-beea-34be961bf5c8/Buckaroo-logo-7","altTextEN":"Buckaroo logo","altTextNL":"Buckaroo logo","original":"https://assets.ing.com/m/28d7b2be028128bc/original/Buckaroo-logo-7.png","extension":"png"}},{"componentType":"accordion","accordionList":[{"title":"Need help? Contact Buckaroo","richBody":{"value":"Do you have a question about your payment terminal from Buckaroo? Call the service desk to speak with a representative: 088 - 426 2700 (Monday to Friday from 8:00 AM to 8:00 PM and on Saturday and Sunday from 9:00 AM to 5:00 PM).
"}},{"title":"More about the service subscription from Buckaroo","richBody":{"value":"Are you having trouble or do you have questions about the payment terminal? Feel free to contact the Buckaroo (formerly SEPAY) service desk. They will gladly provide you with all the information you need. Is the terminal not working as it should? Technical issues such as malfunctions can often be resolved over the phone by the helpdesk and technical team. They also have a handy support page that may help you solve the problem yourself.
If the malfunction cannot be resolved remotely, Buckaroo will immediately send you a replacement terminal. You will also receive a free return label to send back the defective terminal.
That’s the speed and service of Buckaroo!
"}},{"title":"Terms and Conditions of Buckaroo","richBody":{"value":""}}]},{"componentType":"paragraph","title":"Worldline","richBody":{"value":"Worldline has a payment terminal for every situation. From mobile to countertop, from retail to hospitality.
For an excellent payment experience, you are in good hands with Worldline. They handle everything related to payments and offer you best-in-class service. This allows you to focus on what you are really good at: running your business.
"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/08b9287e-d97d-4827-9374-6558e6422bde/Worldine-logo","original":"https://assets.ing.com/m/521083bf1a8fcf8e/original/Worldine-logo.svg","extension":"svg"}},{"componentType":"accordion","accordionList":[{"title":"Need help? Contact Worldline","richBody":{"value":"Do you have a question about your payment terminal from Worldline? Call the service desk to speak with a representative: 0900 – 22 65 797 (Monday to Friday from 8:00 AM to 8:00 PM and on Saturday and Sunday from 9:00 AM to 5:00 PM).
"}},{"title":"More about the service subscription from Worldline","richBody":{"value":"Worldline offers various service subscriptions to provide you with the best possible support in case of questions and/or malfunctions. Depending on the type of terminal you choose, a suitable service subscription is selected by default. You can expect the following:
If you want to subscribe to a different service plan than the default selected plan, contact Worldline.
* If you order a terminal with a cash register connection, don't forget to check with your cash register supplier if a certified connection with Worldline is available.
"}},{"title":"Terms and Conditions of Worldline","richBody":{"value":""}}]},{"componentType":"linkList","iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/9b2c6ad3-b2ea-4db5-a2ca-1c48b46f01ae/Feedback-Light_Bulb_Outline","type":"image","width":2500,"original":"https://assets.ing.com/m/b3ad527d82eaff3/original/Feedback-Light_Bulb_Outline.png","extension":"png"},"title":"Also interesting for you"},"textLinks":[{"url":"/zakelijk/geld-ontvangen/pinapparaat/pinautomaat-via-partners","text":"View all payment terminals"},{"url":"/en/business/accepting-payments/payment-terminals/accepting-card-payments","text":"Debit and credit card acceptance"},{"url":"/en/business/accepting-payments/payment-terminals/refunds","text":"Card refunds"},{"url":"/en/business/accepting-payments/payment-terminals/credit-card-acceptance","text":"Credit card acceptance"}]}]}}}