{"type":"document","data":{"id":"9c756694-23ba-482e-948d-57af6f1ea16b","localeString":"en-GB","publishDate":"2025-11-28T12:51:08.918+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Get paid quickly and easily with Payment request business. More convenience for your customer, quickly and safely receive money, easily sent. Arrange it now via ING."},"mainHeaderZone":{"componentType":"productHeader","usps":[{"body":"More payment convenience for your customers","icon":{"transformBaseUrl":"https://assets.ing.com/transform/fd8aae40-b81e-406e-bf85-a0761dfb0f93/Check_mark_outline_orange_RGB","type":"image","width":267,"original":"https://assets.ing.com/m/67bec23b9f25828f/original/Check_mark_outline_orange_RGB.png","extension":"png"}},{"body":"Get paid up to 3 times faster","icon":{"transformBaseUrl":"https://assets.ing.com/transform/fd8aae40-b81e-406e-bf85-a0761dfb0f93/Check_mark_outline_orange_RGB","type":"image","width":267,"original":"https://assets.ing.com/m/67bec23b9f25828f/original/Check_mark_outline_orange_RGB.png","extension":"png"}},{"body":"Share easy via email, WhatsApp, or paper","icon":{"transformBaseUrl":"https://assets.ing.com/transform/fd8aae40-b81e-406e-bf85-a0761dfb0f93/Check_mark_outline_orange_RGB","type":"image","width":267,"original":"https://assets.ing.com/m/67bec23b9f25828f/original/Check_mark_outline_orange_RGB.png","extension":"png"}}],"cta":{"componentType":"cta","textLink":{"url":"https://mijnzakelijk.ing.nl/banking/orders/payment-requests","text":"Create a Payment request"}},"coreHeader":{"headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/1bd88c68-3be3-476a-ac34-ad09db504bdb/Small-business-owners-check-iphone-during-break-on-their-food-truck","type":"image","width":5616,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/4c01a99c3713eca5/original/Small-business-owners-check-iphone-during-break-on-their-food-truck.jpg","extension":"jpg"},"title":"Payment request business","subtitle":"Product or service delivered? Then you naturally want to get paid immediately. Create a Payment request and share the link or QR code. A great way to get paid safely and quickly."},"backLink":{"textLink":{"url":"/en/business/accepting-payments/payment-requests","text":"Payment requests"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Payment request business via ING"},{"componentType":"paragraph","richBody":{"value":"<p>With Payment request business, you make it very easy for customers to pay. Send the link or QR code, and the customer only needs to open and pay. All your details, your customer’s details and the amount are already pre-filled. Because it is so simple, a Payment request is paid on average 3 times faster. Convenient for your customer, and you get your money quickly.</p>"}},{"componentType":"sectionTitle","title":"The benefits of Payment request business"},{"componentType":"paragraph","richBody":{"value":"<p>Sending a Payment request business has advantages not only for your customer but also for you:</p><ul><li>Easy to share via WhatsApp, SMS, QR code, or invoice</li><li>Your customers pays faster than when you do not use a Payment Request</li><li>Anyone can pay you. It works with all Dutch banks</li><li>When your customer pays, the money is immediately in your account, even if your customer has a different bank</li><li>Your customer always uses the correct account number and invoice number</li></ul>"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/27aec0f9-d90e-4c74-a82d-3ca9cd5e2d9b/Woman-and-man-giving-a-high-five","original":"https://assets.ing.com/m/2c30bdd217f5248b/original/Woman-and-man-giving-a-high-five.jpg","extension":"jpg"}},{"componentType":"sectionTitle","title":"How does a business Payment request work?"},{"componentType":"paragraph","richBody":{"value":"<p>Creating a Payment request is very simple. You can do it in 4 steps via your Mobile Banking App or My ING Business via the website.</p><p>You can let a maximum of €5,000 be paid per Payment Request, and it is valid for 35 days.</p>"}},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Create a Payment request","body":"Open the Mobile Banking App or log in via the website and go to Payment request. Fill in the amount, the number of people, and the description. You can also choose to let the recipient adjust the amount. Then choose: Create Payment request."},{"title":"Share your Payment request","body":"Choose between a payment link or a QR code. You can share it via WhatsApp, SMS, email, or a social media channel. Share it in the group or per person. Whatever you prefer."},{"title":"Receive the amount immediately after payment","body":"The recipient clicks on the link or scans the QR code with their phone. They choose their own bank, log in, and pay. The amount is immediately credited to your account."}]}},{"componentType":"cta","textLink":{"url":"https://mijnzakelijk.ing.nl/banking/orders/payment-requests","text":"Create a Payment request"}},{"componentType":"sectionTitle","title":"Business Payment request: Is it for you?"},{"componentType":"paragraph","richBody":{"value":"<p>Whether you sell products or services, once a week or multiple times a day: business Payment request is a quick way for all ING Business customers to get their customers to pay.</p>"}},{"componentType":"sectionTitle","title":"The costs of Payment request business"},{"componentType":"paragraph","richBody":{"value":"<p>Creating and using a business Payment request is free. However, you pay for each transaction credited to your business account via a Payment request. You can find the costs for receiving a business Payment request in the <a href=\"https://www.ing.nl/zakelijk/betalen/tarieven/basis-betaalproducten/index.html\">tariff brochure</a>. </p>"}},{"componentType":"sectionTitle","title":"Conditions"},{"componentType":"paragraph","richBody":{"value":"<p>When you make a request for the first time, you automatically agree to the terms and conditions of business Payment request. You can read what the terms and conditions entail below.</p>"},"textLinks":[{"url":"https://assets.ing.com/m/1aebfcc30a55f64d/original/voorwaarden_betaalverzoek_Zakelijk.pdf","text":"Terms and Conditions of Payment request business"}]},{"componentType":"sectionTitle","title":"Frequently asked questions about business Payment request"},{"componentType":"accordion","accordionList":[{"title":"How can I share a business Payment request?","richBody":{"value":"<p>You can share a payment request via a link or a QR code that you generate from the app or web. After creating a payment request, click on ‘Share’, share via WhatsApp, email, or other channels (here you share the link). Or click on “Save as QR code”. You can then send the QR code via WhatsApp, email, other channels, or print it out and hang the QR code.</p>"}},{"title":"What is the maximum amount for a business Payment request?","richBody":{"value":"<p>A payment request has a limit of €5.000. Do you want to ask for a higher amount? Then divide the amount over multiple payment requests.</p>"}},{"title":"Can I share my Payment request multiple times?","richBody":{"value":"<p>You can share a Payment request multiple times. Your Payment request remains valid for 35 days. You can also share your QR code again at a later time within these 35 days.</p><p>Note: A Payment request has a total limit of €5.000. Create a new payment request once this amount is reached. You can find an overview of all your Payment requests in your ING App and online in My ING under ‘orders’.</p>"}},{"title":"I have transferred money to NL10INGB0005300114 - ING Payment Request Intermediary Account. What now?","richBody":{"value":"<p>You do not need to do anything. We process a return payment twice a week. You will receive the money within 2 to 4 working days.</p>"}},{"title":"How do you scan a QR code of a Payment request?","richBody":{"value":"<p>There are several options for scanning a QR code of a payment request. Is it a Payment request from ING? Then you can scan it with the ING Mobile Banking App. Is it a QR code from Rabobank, ABN Amro (Tikkie), or another bank? Then you scan it with your smartphone’s camera. After scanning, you can choose to pay with the app.</p>"}},{"title":"How do I share a Payment request via a QR code?","richBody":{"value":"<p>Start by creating a Payment request. This can be done via your Mobile Banking App. Depending on your phone’s operating system, you need to follow these steps:</p><p><strong>Android</strong></p><p>After creating your Payment request, you will see 2 options: Share Payment request or Save and share QR code. Click on Save QR code.</p><p><strong>IOS</strong></p><p>After creating your Payment request, click on Pay Payment request. Follow these steps:</p><ol><li>Click on View and save image</li><li>Choose Save</li></ol><p>Now you can share the QR code via email, WhatsApp, an invoice, or print it out.</p>"}}]},{"componentType":"linkList","iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/9b2c6ad3-b2ea-4db5-a2ca-1c48b46f01ae/Feedback-Light_Bulb_Outline","type":"image","width":2500,"original":"https://assets.ing.com/m/b3ad527d82eaff3/original/Feedback-Light_Bulb_Outline.png","extension":"png"},"title":"Also interesting for you"},"textLinks":[{"url":"https://mijnzakelijk.ing.nl/banking/orders/payment-requests","text":"Create a Payment request"},{"url":"/en/business/accepting-payments/payment-requests/payment-request-qr-code","text":"Payment request via QR code"},{"url":"/en/business/accepting-payments/payment-requests/payment-request-business-api","text":"Payment request via API"},{"url":"/en/business/accepting-payments/payment-requests","text":"Everything about business Payment request"}]}]}}}