Trustly is an online bank payment method that allows customers to pay in their own trusted currency. Useful for cross‑border sales. Do you want to offer Trustly in your webshop? You can easily do this with ING Checkout. Applied for in just a few minutes and connected via a plug‑in.
Why Trustly?
| Property | Specification |
|---|---|
| Payment method | Internet banking |
| Available in | Sweden, Finland, Germany, the Netherlands, England, Estonia, Latvia, Lithuania, Denmark, Poland, Norway, Spain, Czech Republic, Belgium, Austria and Slovakia |
| Available languages | Dutch, Danish, German, English, Estonian, Finnish, French, Latvian, Lithuanian, Norwegian, Polish, Russian, Slovak, Spanish, Czech and Swedish |
| Currency | Multiple currencies |
| Transaction costs ING Checkout Basic | %{prijs.zbt:betalenbinnensepa.checkoutbasic.trustly}% |
| Transaction costs ING Checkout Advanced | %{prijs.zbt:betalenbinnensepa.checkoutadvanced.trustly}% |
| Transaction limit | Unlimited |
| Payment | Not guaranteed |
| Payout speed | According to agreement with Trustly |
| Refunds | Multiple refunds per transaction possible up to 100% of the order amount + € 30 |
More information about Trustly, the application and integration
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Experience the convenience of:
Trustly is an online payment method from Sweden for carrying out bank transfers in Europe. More than 3,300 European banks support this online payment service. Trustly is known as one of the safest payment methods on the market. It is a recognised and authorised payment service that is supervised by Finansinspektionen, the Swedish financial supervisory authority.
Customers can pay easily and quickly via Trustly. Your customer does not have to leave your webshop and does not need to create an account with Trustly.
"}},{"title":"How does Trustly work?","richBody":{"value":"With Trustly, your customers pay safely and quickly online without having to leave your webshop. They also do not need to create a separate Trustly account. Easy. When a customer chooses to check out with Trustly, a pop‑up screen appears to confirm the payment. The customer does this by selecting their bank account and confirming the payment in their own trusted banking environment using an e‑reader or QR code. After that, the payment is completed and the order is finalised.
"}},{"title":"How can I create a webshop with Trustly?","richBody":{"value":"Creating a webshop with Trustly is easy with ING Checkout. Start by creating a webshop. Once you have a website, apply for ING Checkout and connect it via a plug‑in. Then activate Trustly in the Admin Panel. Further integration is handled by Trustly. For more information, you can contact Trustly via support@trustly.com. Everything completed and approved? Then you can receive Trustly payments.
"}},{"title":"What are the transaction costs of Trustly?","richBody":{"value":"The costs of Trustly differ per package. With ING Checkout Basic, transaction costs are %{prijs.zbt:betalenbinnensepa.checkoutbasic.trustly}%. In the Advanced package, Trustly costs %{prijs.zbt:betalenbinnensepa.checkoutadvanced.trustly}% per transaction.
"},"textLinks":[{"url":"/en/business/accepting-payments/ing-checkout/payment-methods-and-rates-ing-checkout","text":"View all payment methods and rates of ING Checkout"}]},{"title":"In which countries is Trustly used?","richBody":{"value":"Trustly has a wide reach. This online payment method is used in the following countries: Sweden, Finland, Germany, the Netherlands, England, Estonia, Latvia, Lithuania, Denmark, Poland, Norway, Spain, Czech Republic, Belgium, Austria and Slovakia.
"}},{"title":"Why should I apply for Trustly via ING Checkout?","richBody":{"value":"Choose Trustly via ING Checkout and experience the convenience of all your banking under one roof. As an ING customer, Trustly can be applied for in just 15 minutes.
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