{"type":"document","data":{"id":"3c64ef3f-1bbf-40b3-a111-690ce46bcba1","localeString":"en-GB","publishDate":"2026-04-24T10:32:22.800+02:00","contentType":"onecms:productPage","hasMacro":true,"macros":["prijs.zbt:betalenbinnensepa.checkoutbasic.multibanco","prijs.zbt:betalenbinnensepa.checkoutadvanced.multibanco"],"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Give your customers the option to pay with MultiBanco via ING Checkout. Easy to apply for and quickly connected via ING. Read on for more information."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"title":"MultiBanco via ING Checkout"},"backLink":{"textLink":{"url":"/en/business/accepting-payments","text":"Accepting payments"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Accept MultiBanco payments via ING Checkout"},{"componentType":"paragraph","richBody":{"value":"<p>MultiBanco is Portugal’s most popular payment method. Online payments, money transfers and prepaid mobile top-ups are all possible with this payment method. Do you want to accept MultiBanco payments in your webshop? You can easily do this with ING Checkout. Apply in just a few minutes and connect it easily via a plug-in.</p><p>Why MultiBanco?</p><ul class=\"check-mark\"><li>Trusted and well known throughout Portugal</li><li>Immediate insight into payments</li><li>For business and private customers</li></ul>"},"alignedImage":{"position":"left","transformBaseUrl":"https://assets.ing.com/transform/95227b8d-f621-4287-8cec-433aadacc238/MultiBanco-Checkout","altTextEN":"Logo: MultiBanco checkout","altTextNL":"Logo: MultiBanco checkout","original":"https://assets.ing.com/m/3b78adb90575322a/original/MultiBanco-Checkout.svg","extension":"svg"}},{"componentType":"cta","textLink":{"url":"/en/business/accepting-payments/ing-checkout","text":"Apply for ING Checkout"}},{"componentType":"sectionTitle","title":"Specifications of MultiBanco via ING Checkout"},{"componentType":"paragraph","richBody":{"value":"<table><thead><tr><th>Property</th><th>Specification</th></tr></thead><tbody><tr><td>Payment method</td><td>Bank transfer</td></tr><tr><td>Available in</td><td>Portugal</td></tr><tr><td>Available languages</td><td>English and Portuguese</td></tr><tr><td>Currency</td><td>Euro</td></tr><tr><td style=\"text-align:left; vertical-align:top\">Transaction costs ING Checkout Basic</td><td style=\"text-align:left; vertical-align:top\">%{prijs.zbt:betalenbinnensepa.checkoutbasic.multibanco}%</td></tr><tr><td style=\"text-align:left; vertical-align:top\">Transaction costs ING Checkout Advanced</td><td style=\"text-align:left; vertical-align:top\">%{prijs.zbt:betalenbinnensepa.checkoutadvanced.multibanco}%</td></tr><tr><td style=\"text-align:left; vertical-align:top\">Transaction limit</td><td>Unlimited</td></tr><tr><td style=\"text-align:left; vertical-align:top\">Payment</td><td style=\"text-align:left; vertical-align:top\">Not guaranteed</td></tr><tr><td style=\"text-align:left; vertical-align:top\">Payout speed</td><td>Between 1 and 7 days</td></tr><tr><td style=\"text-align:left; vertical-align:top\">Refunds</td><td style=\"text-align:left; vertical-align:top\">No refunds possible</td></tr></tbody></table><p><a href=\"https://docs.pay.nl/paymentoptions#multibanco\">More information about MultiBanco, applying and connecting</a></p>"}},{"componentType":"sectionTitle","title":"Benefits of MultiBanco payments"},{"componentType":"productFeatures","highlighted":false,"items":[{"body":"Trusted and well known service for online payments throughout Portugal.","title":"Reliability and convenience"},{"body":"Payments, money transfers and prepaid mobile top-ups are all possible via MultiBanco.","title":"Versatile services"},{"body":"Innovative and easy to use for a seamless customer experience.","title":"User-friendly technology"},{"body":"MultiBanco is easy to add via a plug-in. After connecting, you add MultiBanco to your online checkout with one click.","title":"Integration"}]},{"componentType":"sectionTitle","title":"Why MultiBanco via ING Checkout?"},{"componentType":"paragraph","richBody":{"value":"<p>Easily offer MultiBanco as an online payment method on your website via ING Checkout. When you choose to offer MultiBanco via ING Checkout, you choose expertise. Simple and quickly arranged.</p><p>Experience the convenience of:</p><ul><li>All your payment traffic with one provider</li><li>More than 30 online payment methods</li><li>Easy to connect with ready-made plug-ins</li><li>Insight anytime and anywhere via your own dashboard</li><li>Daily payouts to your business account</li><li>Applied in 15 minutes as an ING customer</li></ul>"},"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/9eca0f4b-16fd-45fc-85ef-19c68a95034a/ING-Checkout","original":"https://assets.ing.com/m/6aaf25b2756aa2b6/original/ING-Checkout.png","extension":"png"}},{"componentType":"cta","textLink":{"url":"/en/business/accepting-payments/ing-checkout","text":"Start with ING Checkout"}},{"componentType":"sectionTitle","title":"Other interesting online payment methods"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"PayPal","intro":"Used worldwide by 170 million customers","image":{"transformBaseUrl":"https://assets.ing.com/transform/db71de34-6f94-49ec-8b26-f016b845312e/PayPal","type":"image","width":100,"altTextEN":"Logo: PayPal checkout","altTextNL":"Logo: PayPal checkout","original":"https://assets.ing.com/m/3d9141ba64f58e8f/original/PayPal.png","extension":"png"},"link":{"url":"/en/business/accepting-payments/ing-checkout/paypal"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Mastercard","intro":"The number 1 credit card in the world","image":{"transformBaseUrl":"https://assets.ing.com/transform/47dfcede-eb91-44fb-bccb-4279f0ccc945/Mastercard-Checkout","type":"image","width":100,"altTextEN":"Logo: Mastercard checkout","altTextNL":"Logo: Mastercard checkout","original":"https://assets.ing.com/m/298045203de11be7/original/Mastercard-Checkout.png","extension":"png"},"link":{"url":"/zakelijk/geld-ontvangen/ing-checkout/mastercard"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Visa","intro":"Sell internationally","image":{"transformBaseUrl":"https://assets.ing.com/transform/74c8b7c4-ebdd-4710-8821-1827eefdac1c/Visa-Checkout","type":"image","width":100,"altTextEN":"Logo: VISA checkout","altTextNL":"Logo: VISA checkout","original":"https://assets.ing.com/m/5e8e837bc4f56fde/original/Visa-Checkout.png","extension":"png"},"link":{"url":"/en/business/accepting-payments/ing-checkout/visa"}}]},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"/en/business/accepting-payments/ing-checkout/payment-methods-and-rates-ing-checkout","text":"All online payment methods"}]},{"componentType":"sectionTitle","title":"Frequently asked questions about MultiBanco via ING Checkout"},{"componentType":"accordion","accordionList":[{"title":"What is MultiBanco?","richBody":{"value":"<p>MultiBanco is the most widely used payment method in Portugal. Portuguese consumers can pay online via Multibanco with their debit card, or start a payment online and pay the amount within 7 days at a Multibanco ATM using a reference code. This makes it trusted, secure and easy to use.</p>"}},{"title":"How does MultiBanco work?","richBody":{"value":"<p>When a customer chooses to pay with MultiBanco, they see a payment page showing the purchase reference and the amount to be paid.Via their own trusted online banking environment, they confirm the payment. The customer can choose to pay immediately or within 7 days at a MultiBanco ATM using the previously received purchase reference. If the customer chooses to pay later at the ATM, the order only becomes final once the payment has actually been completed. From that moment, you can continue processing the order and you will receive the payout.</p>"}},{"title":"How can I create a webshop with MultiBanco?","richBody":{"value":"<p>Creating a webshop with MultiBanco is easy with ING Checkout. <a data-type=\"internal\" href=\"/en/business/start-business/start-online-store\">Start by creating a webshop</a>. Once you have a website, apply for ING Checkout and connect it via a plug-in. Then request MultiBanco in your account. After approval, you can immediately start accepting MultiBanco payments.</p>"}},{"title":"What are the transaction costs of MultiBanco?","richBody":{"value":"<p>The costs of MultiBanco differ per package. With ING Checkout Basic, the transaction costs are %{prijs.zbt:betalenbinnensepa.checkoutbasic.multibanco}% per transaction. In the Advanced package, MultiBanco costs %{prijs.zbt:betalenbinnensepa.checkoutadvanced.multibanco}% per transaction.</p>"},"textLinks":[{"url":"/en/business/accepting-payments/ing-checkout/payment-methods-and-rates-ing-checkout","text":"View all payment methods and rates of ING Checkout"}]},{"title":"In which countries is MultiBanco used?","richBody":{"value":"<p>MultiBanco is a Portuguese payment method and is therefore only available in Portugal. In Portugal, MultiBanco is comparable to iDEAL in the Netherlands.</p>"}},{"title":"Why should I apply for MultiBanco via ING Checkout?","richBody":{"value":"<p>Choose to apply for MultiBanco via ING Checkout and experience the convenience of having all your banking under one roof. As an ING customer, MultiBanco can be applied for in just 15 minutes.</p><ul><li>More than 30 online payment methods</li><li>Easy to connect with ready-made plug-ins</li><li>Insight anytime and anywhere via your own dashboard</li><li>Daily payouts to your business account</li></ul>"},"textLinks":[{"url":"/en/business/accepting-payments/ing-checkout","text":"More information about our payment solution ING Checkout"}]}]}]}}}