With Direct Debit Authorisation you arrange direct debit mandates completely digitally. Your customer gives an authorisation online through internet banking and you receive the legally valid authorisation immediately in digital form. No hassle with a paper authorisation form. Safe and fast for one off and recurring authorisations.
The advantages of Direct Debit Authorisation
Fully online, no paper administration anymore
Legally valid method of online authorisation
Suitable for Standard and Business Direct Debit
For one off and recurring authorisations
You receive the authorisation directly and can start immediately
Direct Debit Authorisation is quick safe and simple for your customers. The process runs via online banking and you receive the authorisation directly in digital form. You can then immediately collect the amount.
"},"textLinks":[{"text":"Do you want to use Direct Debit Authorisation but do you not yet have a Direct Debit Contract? Then apply for this first.","url":"/en/business/accepting-payments/incasso/direct-debit-contract"}]},{"componentType":"sectionTitle","title":"Apply for Direct Debit Authorisation in 4 steps"},{"componentType":"paragraph","richBody":{"value":"To apply for Direct Debit Authorisation you need a Direct Debit Contract. Direct Debit Authorisation can be requested in only four steps. For a detailed explanation check the Direct Debit Authorisation step by step guide.
"}},{"componentType":"applicationProcess","steps":{"stepList":[{"textLink":{"text":"Go to the dashboard","url":"https://portal.secure-ing.com/msp/modusmgmt/login?bank_id=IngNL"},"title":"Create an account for the ING eBusiness Dashboard"},{"body":"You can choose Direct Debit Authorisation Standard or Business","title":"Register via the ING eBusiness Dashboard and choose the product"},{"body":"This can be via a service provider or your own integration choose what you prefer","title":"Integrate Direct Debit Authorisation into your own environment"},{"body":"Successful? You can use Direct Debit Authorisation immediately","title":"Activate Direct Debit Authorisation and check if it works"}],"title":"How it works?"}},{"componentType":"cta","microCopy":"Do you have questions about Direct Debit Authorisation? Then contact ING via incassomachtigen@ing.nl. We are happy to help you.","textLink":{"text":"Start using Direct Debit Authorisation","url":"https://portal.secure-ing.com/msp/modusmgmt/login?bank_id=IngNL"}},{"componentType":"highlight","richBody":{"value":"Customers want to know who they are doing business with. That is why it is important that you have certain information clearly visible on your website such as your Chamber of Commerce number. On the website of the Netherlands Authority for Consumers and Markets you will find the full list of required information.
"},"title":"Good to know"},{"componentType":"sectionTitle","title":"What does Direct Debit Authorisation cost?"},{"componentType":"paragraph","richBody":{"value":"A subscription for Direct Debit Authorisation Standard and or Business costs %prijs.zbt:betalenbinnensepa.incassomachtigen.abonnement.eur}% per month. The subscription costs are debited monthly from your Business Account. You also pay %{prijs.zbt:betalenbinnensepa.incassomachtigen.ontvangenstandaard.eur}% voor for each issued digital Standard authorisation and %{prijs.zbt:betalenbinnensepa.incassomachtigen.ontvangenzakelijk.eur}% for each issued digital Business authorisation. These rates are excluding VAT.
"},"textLinks":[{"text":"View all Direct Debit costs in the Business Payment Services Tariff Brochure.","url":"https://assets.ing.com/m/75df98bd553f61a0/original/tarievenbrochure-zakelijk-betalingsverkeer.pdf"}]},{"componentType":"sectionTitle","title":"Is Direct Debit Authorisation suitable for me?"},{"componentType":"paragraph","richBody":{"value":"Direct Debit Authorisation is useful if you want to receive authorisations without paper. It does not matter whether you are just starting with direct debit or you are already sending paper authorisations but want to do this faster and without paper. With Direct Debit Authorisation you receive the legally valid authorisation immediately online. This saves a lot of paper and time.
Consider Direct Debit Authorisation if you..
have a Direct Debit Contract;
want to arrange authorisations without paper;
want to receive legally valid authorisations online;
want to offer customers an easy way to pay;
want to collect immediately from the correct account.
If you apply for Direct Debit Authorisation it is important that you know what to expect. You can read this in the conditions below. For example you can read about the legal validity of the authorisation and the costs. Do you have questions about Direct Debit Authorisation? Please contact us. We are happy to assist you.
"},"textLinks":[{"text":"Download the General Terms and Conditions ING Direct Debit Authorisation (pdf)","url":"https://assets.ing.com/m/7549cc76abcbaba4/original/Algemene-Voorwaarden-ING-Incassomachtigen.pdf"},{"text":"Download the Business Payment Services Tariff Brochure (pdf)","url":"https://assets.ing.com/m/75df98bd553f61a0/original/tarievenbrochure-zakelijk-betalingsverkeer.pdf"}]},{"componentType":"sectionTitle","title":"Frequently asked questions Direct Debit Authorisation"},{"componentType":"paragraph","richBody":{"value":"Is your question not listed? Contact ING via incassomachtigen@ing.nl. We are happy to help you.
"}},{"accordionList":[{"richBody":{"value":"The difference is that Direct Debit Authorisation can be agreed completely online in contrast to the paper authorisation. Direct Debit Authorisations and paper authorisations are both legally valid direct debit authorisations accepted by the bank.
"},"title":"What is the difference between Direct Debit Authorisation and a paper authorisation?"},{"richBody":{"value":"Just like a paper authorisation you store and manage a direct debit authorisation yourself. As soon as your customer has authorised the authorisation through their own bank you will receive it from ING.
"},"title":"Where is a direct debit authorisation stored?"},{"richBody":{"value":"The customer selects a bank and enters the online banking environment
The customer logs in to the online banking environment selects the account on which he or she wants to give the direct debit authorisation and authorises it
A few seconds after the customer has authorised the request he or she receives a confirmation that the direct debit authorisation has been issued. You receive the direct debit authorisation immediately.
No the customer can also contact you in another way to change the details or to stop the authorisation. These requests must also be processed.
"},"title":"My customer has issued an online authorisation can this authorisation also only be changed or stopped online?"}],"componentType":"accordion"},{"componentStyle":"default","componentType":"linkList","iconTitle":{"icon":{"extension":"png","original":"https://assets.ing.com/m/b3ad527d82eaff3/original/Feedback-Light_Bulb_Outline.png","transformBaseUrl":"https://assets.ing.com/transform/9b2c6ad3-b2ea-4db5-a2ca-1c48b46f01ae/Feedback-Light_Bulb_Outline","type":"image","width":2500},"title":"Also interesting for you"},"textLinks":[{"text":"Everything about direct debit authorisations","url":"/en/business/accepting-payments/incasso/direct-debit-authorisation"},{"text":"Create a paper authorisation","url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/machtigingsformulier"},{"text":"Arrange a Direct Debit Contract","url":"/en/business/accepting-payments/incasso/direct-debit-contract"},{"text":"Direct Debit step by step plan","url":"/en/business/accepting-payments/incasso/manuals"}]}]},"hasMacro":true,"id":"e8440ced-f322-4f0b-8f8e-fc3979c54718","localeString":"en-GB","macros":["prijs.zbt:betalenbinnensepa.incassomachtigen.ontvangenstandaard.eur","prijs.zbt:betalenbinnensepa.incassomachtigen.ontvangenzakelijk.eur"],"mainHeaderZone":{"backLink":{"textLink":{"text":"Accepting payments","url":"/en/business/accepting-payments"}},"componentType":"productHeader","coreHeader":{"body":"Want to receive direct debit authorisations from your customers quickly and easily? With Direct Debit Authorisation you can. Customers give you permission via online banking from their own bank to withdraw money from their account. Convenient for you and your customers.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/22b7cf0aceaca7f3/original/Woman-in-casual-clothing-sits-on-the-sofa-looking-at-her-mobile-phone.jpg","transformBaseUrl":"https://assets.ing.com/transform/f7f69a85-d5a6-4f09-b7f2-55a0af82b58c/Woman-in-casual-clothing-sits-on-the-sofa-looking-at-her-mobile-phone","type":"image","width":5627},"title":"Direct debit authorisation"},"cta":{"componentType":"cta","textLink":{"text":"Apply for Direct Debit Authorisation","url":"https://portal.secure-ing.com/msp/modusmgmt/login?bank_id=IngNL"}},"usps":[{"body":"Arrange authorisations without paper","icon":{"extension":"png","original":"https://assets.ing.com/m/67bec23b9f25828f/original/Check_mark_outline_orange_RGB.png","transformBaseUrl":"https://assets.ing.com/transform/fd8aae40-b81e-406e-bf85-a0761dfb0f93/Check_mark_outline_orange_RGB","type":"image","width":267}},{"body":"Quick and easy through online banking","icon":{"extension":"png","original":"https://assets.ing.com/m/ecd791783136058/original/lu-world-outline.png","transformBaseUrl":"https://assets.ing.com/transform/53d58140-e8f7-4a4c-82fe-eff50dcb4f5a/lu-world-outline","type":"image","width":96}},{"body":"After approval you can collect immediately","icon":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/7771ff6081537927/original/__handshake_outline.png","transformBaseUrl":"https://assets.ing.com/transform/b7169220-d769-4666-8c84-7359d4897aaf/__handshake_outline","type":"image","width":267}}]},"publishDate":"2026-04-09T15:51:38.320+02:00"}}