{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Collecting is only allowed after the customer has authorised you. You arrange this via an authorisation form. How? ING is happy to help you further.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What is a direct debit authorisation?"},{"componentType":"paragraph","richBody":{"value":"<p>With a direct debit authorisation a customer gives you permission to debit money from their account. This can be a one time payment or a recurring payment. In both cases your customer only needs to give authorisation once.</p>"}},{"accordionList":[{"richBody":{"value":"<p><strong>One off direct debit authorisation</strong><br />Your customer gives you permission to debit an amount from their account once. For example for a one off donation or purchase.</p><p><strong>Recurring direct debit authorisation</strong><br />Your customer gives you permission to debit money from their account more often on a regular basis. For example for monthly bills subscriptions or membership fees.</p>"},"title":"What is the difference between a one time and a continuous direct debit authorisation?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Authorisation form or online authorisation?"},{"componentType":"paragraph","richBody":{"value":"<p>There are several ways to receive an authorisation from your customer.</p>"}},{"cards":[{"cardSize":"medium","cardType":"product","checkMarkList":["Get permission via online banking.","Administration fully paperless.","Start collecting immediately after approval."],"componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/7f769100e7075ca6/original/Woman-sitting-on-sofa-with-laptop.jpg","transformBaseUrl":"https://assets.ing.com/transform/cb6943eb-96f2-45f7-bede-12fc1773f51a/Woman-sitting-on-sofa-with-laptop","type":"image","width":6720},"intro":"Receive your customers authorisation digitally in a safe and fast way.","link":{"url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/incassomachtigen"},"promoText":"Request digital direct debit authorisation.","title":"Digital direct debit authorisation"},{"cardSize":"medium","cardType":"product","checkMarkList":["Accessible and understandable for everyone.","Handy ready made form","No additional costs."],"componentType":"productCard","image":{"altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","altTextNL":"\"","extension":"jpg","original":"https://assets.ing.com/m/1c99a9e2dde70ee4/original/Mid-adult-man-using-mobile-phone.jpg","transformBaseUrl":"https://assets.ing.com/transform/5da5c692-02d2-4bfc-af99-6cd5a83fdd18/Mid-adult-man-using-mobile-phone","type":"image","width":3491},"intro":"Use the standard form or create one yourself.","link":{"url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/machtigingsformulier"},"promoText":"Get started","title":"Paper authorisation"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Direct debit authorisation conditions"},{"componentType":"paragraph","richBody":{"value":"<p>If you apply for Direct Debit it is important that you know what to expect. You can read this in the conditions below. If you still have questions about Direct Debit please feel free to contact us. We are happy to help you.</p>"},"textLinks":[{"text":"Direct Debit conditions (PDF)","url":"https://assets.ing.com/m/830d147bd07a33d7/original/Voorwaarden-Incasso-augustus-2017.pdf"},{"text":"Business payment services price brochure (PDF)","url":"https://assets.ing.com/m/75df98bd553f61a0/original/tarievenbrochure-zakelijk-betalingsverkeer.pdf"}]},{"componentStyle":"default","componentType":"linkList","iconTitle":{"icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/6c2465a2e1603f5f/original/Feedback-Light_Bulb_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/e2274273-96dc-48a1-9c2c-17f9311aed5e/Feedback-Light_Bulb_Outline","type":"image","width":32},"title":"Also interesting for you"},"textLinks":[{"text":"Request a Direct Debit Contract","url":"/en/business/accepting-payments/incasso/direct-debit-contract"},{"text":"What requirements must a direct debit mandate meet","url":"/en/business/accepting-payments/incasso/direct-debit-authorisation/authorisation-form"},{"text":"How Direct Debit works","url":"/en/business/accepting-payments/incasso/manuals"},{"text":"Direct Debit conditions","url":"https://assets.ing.com/m/830d147bd07a33d7/original/Voorwaarden-Incasso-augustus-2017.pdf"}]}]},"hasMacro":false,"id":"eb4859dd-c58a-4886-92a4-e138d5ca1526","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Accepting payments","url":"/en/business/accepting-payments"}},"componentType":"productHeader","coreHeader":{"body":"You may only collect payments once your customer has given permission for this. This can be done via a paper or digital authorisation whichever you prefer.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/27ed71efdc209f79/original/WOMAN-WORKING-ON-TABLE-AT-HOME.jpg","transformBaseUrl":"https://assets.ing.com/transform/5a279b71-5889-4e38-9e09-ae1f73cb643c/WOMAN-WORKING-ON-TABLE-AT-HOME","type":"image","width":5700},"title":"Direct debit authorisation"},"cta":{"componentType":"cta","textLink":{"text":"Arrange a digital authorisation immediately","url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/incassomachtigen"}},"secondaryCta":{"textLink":{"text":"Or use a paper form","url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/machtigingsformulier"}},"usps":[{"body":"1 authorisation for everything","icon":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"png","original":"https://assets.ing.com/m/7771ff6081537927/original/__handshake_outline.png","transformBaseUrl":"https://assets.ing.com/transform/b7169220-d769-4666-8c84-7359d4897aaf/__handshake_outline","type":"image","width":267}},{"body":"Always get paid on time","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/6716bef44a00873b/original/Transactions-Payment_Request_Euro_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/a7d6cbed-1598-4833-9544-de6d8e2f3a10/Transactions-Payment_Request_Euro_Outline","type":"image","width":32}},{"body":"Save time and costs","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/322ddaa7a44e9598/original/Savings_goals-Pig_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/5455fc3f-9953-4879-925c-06db6daa2665/Savings_goals-Pig_Outline","type":"image","width":32}}]},"publishDate":"2026-06-02T11:22:44.502+02:00"}}