{"type":"document","data":{"id":"eb4859dd-c58a-4886-92a4-e138d5ca1526","localeString":"en-GB","publishDate":"2026-03-17T15:05:30.870+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Collecting is only allowed after the customer has authorised you. You arrange this via an authorisation form. How? ING is happy to help you further."},"mainHeaderZone":{"componentType":"productHeader","usps":[{"body":"1 authorisation for everything","icon":{"transformBaseUrl":"https://assets.ing.com/transform/b7169220-d769-4666-8c84-7359d4897aaf/__handshake_outline","type":"image","width":267,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/7771ff6081537927/original/__handshake_outline.png","extension":"png"}},{"body":"Always get paid on time","icon":{"transformBaseUrl":"https://assets.ing.com/transform/a7d6cbed-1598-4833-9544-de6d8e2f3a10/Transactions-Payment_Request_Euro_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/6716bef44a00873b/original/Transactions-Payment_Request_Euro_Outline.svg","extension":"svg"}},{"body":"Save time and costs","icon":{"transformBaseUrl":"https://assets.ing.com/transform/5455fc3f-9953-4879-925c-06db6daa2665/Savings_goals-Pig_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/322ddaa7a44e9598/original/Savings_goals-Pig_Outline.svg","extension":"svg"}}],"cta":{"componentType":"cta","textLink":{"url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/incassomachtigen","text":"Arrange a digital authorisation immediately"}},"secondaryCta":{"textLink":{"url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/machtigingsformulier","text":"Or use a paper form"}},"coreHeader":{"body":"You may only collect payments once your customer has given permission for this. This can be done via a paper or digital authorisation whichever you prefer.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/5a279b71-5889-4e38-9e09-ae1f73cb643c/WOMAN-WORKING-ON-TABLE-AT-HOME","type":"image","width":5700,"original":"https://assets.ing.com/m/27ed71efdc209f79/original/WOMAN-WORKING-ON-TABLE-AT-HOME.jpg","extension":"jpg"},"title":"Direct debit authorisation"},"backLink":{"textLink":{"url":"/en/business/accepting-payments","text":"Accepting payments"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What is a direct debit authorisation?"},{"componentType":"paragraph","richBody":{"value":"<p>With a direct debit authorisation a customer gives you permission to debit money from their account. This can be a one time payment or a recurring payment. In both cases your customer only needs to give authorisation once.</p>"}},{"componentType":"accordion","accordionList":[{"title":"What is the difference between a one time and a continuous direct debit authorisation?","richBody":{"value":"<p><strong>One off direct debit authorisation</strong><br />Your customer gives you permission to debit an amount from their account once. For example for a one off donation or purchase.</p><p><strong>Recurring direct debit authorisation</strong><br />Your customer gives you permission to debit money from their account more often on a regular basis. For example for monthly bills subscriptions or membership fees.</p>"}}]},{"componentType":"sectionTitle","title":"Authorisation form or online authorisation?"},{"componentType":"paragraph","richBody":{"value":"<p>There are several ways to receive an authorisation from your customer.</p>"}},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Digital direct debit authorisation","intro":"Receive your customers authorisation digitally in a safe and fast way.","image":{"transformBaseUrl":"https://assets.ing.com/transform/cb6943eb-96f2-45f7-bede-12fc1773f51a/Woman-sitting-on-sofa-with-laptop","type":"image","width":6720,"original":"https://assets.ing.com/m/7f769100e7075ca6/original/Woman-sitting-on-sofa-with-laptop.jpg","extension":"jpg"},"link":{"url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/incassomachtigen"},"checkMarkList":["Get permission via online banking.","Administration fully paperless.","Start collecting immediately after approval."],"promoText":"Request digital direct debit authorisation."},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Paper authorisation","intro":"Use the standard form or create one yourself.","image":{"transformBaseUrl":"https://assets.ing.com/transform/5da5c692-02d2-4bfc-af99-6cd5a83fdd18/Mid-adult-man-using-mobile-phone","type":"image","width":3491,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/1c99a9e2dde70ee4/original/Mid-adult-man-using-mobile-phone.jpg","extension":"jpg"},"link":{"url":"/zakelijk/geld-ontvangen/incasso/incassomachtiging/machtigingsformulier"},"checkMarkList":["Accessible and understandable for everyone.","Handy ready made form","No additional costs."],"promoText":"Get started"}]},{"componentType":"sectionTitle","title":"Direct debit authorisation conditions"},{"componentType":"paragraph","richBody":{"value":"<p>If you apply for Direct Debit it is important that you know what to expect. You can read this in the conditions below. If you still have questions about Direct Debit please feel free to contact us. We are happy to help you.</p>"},"textLinks":[{"url":"https://assets.ing.com/m/830d147bd07a33d7/original/Voorwaarden-Incasso-augustus-2017.pdf","text":"Direct Debit conditions (PDF)"},{"url":"https://assets.ing.com/m/75df98bd553f61a0/original/tarievenbrochure-zakelijk-betalingsverkeer.pdf","text":"Business payment services price brochure (PDF)"}]},{"componentType":"linkList","componentStyle":"default","iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/e2274273-96dc-48a1-9c2c-17f9311aed5e/Feedback-Light_Bulb_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/6c2465a2e1603f5f/original/Feedback-Light_Bulb_Outline.svg","extension":"svg"},"title":"Also interesting for you"},"textLinks":[{"url":"/en/business/accepting-payments/incasso/direct-debit-contract","text":"Request a Direct Debit Contract"},{"url":"/en/business/accepting-payments/incasso/direct-debit-authorisation/authorisation-form","text":"What requirements must a direct debit mandate meet"},{"url":"/en/business/accepting-payments/incasso/manuals","text":"How Direct Debit works"},{"url":"https://assets.ing.com/m/830d147bd07a33d7/original/Voorwaarden-Incasso-augustus-2017.pdf","text":"Direct Debit conditions"}]}]}}}