{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"At the end of 2027, iDEAL will be replaced by Wero—a new payment system developed by ING and 15 other European banks. It builds on the success of iDEAL, making Wero just as simple, secure, and reliable. But you can expect even more features, including international payments.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"alignedImage":{"position":"left","extension":"png","original":"https://assets.ing.com/asset/59d4ef72-8d34-4fca-917b-b7f5baf8f844/Wero_logo_sqr.png","transformBaseUrl":"https://assets.ing.com/transform/59d4ef72-8d34-4fca-917b-b7f5baf8f844/Wero_logo_sqr"},"componentType":"paragraph","richBody":{"value":"<p>Learn more about about <a href=\"https://wero-wallet.eu/nl-en\">Wero</a>. </p>"}},{"componentType":"sectionTitle","title":"iDEAL | Wero becomes Wero"},{"componentType":"paragraph","richBody":{"value":"<p>The transition from iDEAL to Wero will take place step by step. During this transition, your customers may see both the combined iDEAL | Wero logo and the Wero logo. As soon as the transition to Wero has been completed, only the Wero logo will be used.</p><p>Always use the official logos and brand guidelines. Download the latest brand manual and logo package via the link below.</p><ul><li>iDEAL | Wero logo and guidelines for the transition phase: <a href=\"https://ideal.nl/en/ideal-wero-branding\">ideal.nl/ideal-wero-branding</a> </li><li>Wero logo and actual Wero-branding: <a href=\"https://wero-wallet.eu/press\">Wero Brand Center</a></li></ul>"}},{"componentType":"sectionTitle","title":"ING Checkout for a seamless transition"},{"componentType":"paragraph","richBody":{"value":"<p>Accept Wero payments from ING customers with ING Checkout. With ING Checkout, you benefit from:</p><ul><li>A wider choice of payment methods</li><li>A smooth transition to Wero</li><li>A future-ready payment solution</li><li>A trusted way for your customers to pay</li></ul><p>Find out how to apply for <a href=\"https://www.ing.nl/en/business/accepting-payments/ing-checkout\">ING Checkout</a> and view the applicable rates.</p><p> </p>"}},{"componentType":"sectionTitle","title":"The transition from iDEAL  to Wero"},{"componentType":"highlight","richBody":{"value":"<p>The transition will take place carefully and in several phases. ING will inform you in soon about the availability of Wero and what the transition means for your connection.</p><ul><li><strong>Now:</strong> The combined iDEAL | Wero logo is visible. Payments continue to work as your customers are used to.</li><li><strong>From 26 October 2026:</strong> Wero will gradually become available as a separate payment method for online payments. Your customers may see the iDEAL | Wero logo or the Wero logo.</li><li><strong>Afterwards:</strong> ING will inform you when Wero becomes available for your connection and whether you need to take any action.</li><li><strong>End of 2027:</strong> Based on the current planning, the transition from iDEAL to Wero will be completed.</li></ul>"}},{"componentType":"sectionTitle","title":"More possibilities with Wero"},{"componentType":"paragraph","richBody":{"value":"<p>New payment options are expected to be added to Wero from 2027. We will let you know as soon as they become available through ING Checkout.</p><p><strong>Event based payments</strong></p><p>Your customer gives consent in advance. The payment is only made after an agreed event, such as the delivery of an order or the provision of a service.</p><p><strong>Subscriptions</strong></p><p>Your customer gives consent once for recurring payments under agreed conditions, for example for a subscription or membership.</p><p><strong>One-click payments</strong></p><p>After providing consent, returning customers can complete their next purchase in fewer steps, making checkout faster and easier.</p><p><strong>In-store payments</strong></p><p>Wero will also be developed for payments in physical shops. For example, customers may be able to pay using a QR code or contactless payment via NFC in their banking app.</p><p>Whether and when these payment options will become available may differ by payment provider. ING will inform you when these options become available through ING Checkout.</p><p><strong>Good to know</strong></p><p>The timing may vary depending on the payment option and payment provider. We will let you know when these options become available through ING Checkout.</p><p> </p>"}},{"componentType":"sectionTitle","title":"Frequently asked questions about Wero"},{"accordionList":[{"richBody":{"value":"<p>During the transition to Wero, your customers may see either the combined iDEAL | Wero logo or the Wero logo. They can continue to make payments securely through their own bank.</p><p>Wero will provide customers with a familiar and recognisable way to pay online across several European countries. New payment options will be introduced gradually. We will let you know when they become available through ING Checkout.</p>"},"title":"What will change for my customers?"},{"richBody":{"value":"<p>Wero is a European payment solution that will eventually replace iDEAL. It builds on the trusted convenience of iDEAL and will gradually offer new payment options for your business and customers.</p>"},"title":"What is Wero?"},{"richBody":{"value":"<p>From 26 October 2026, Wero will gradually become available for online payments. We will let you know when Wero becomes available for your ING Checkout connection. According to the current planning, the transition from iDEAL to Wero will be completed by the end of 2027.</p>"},"title":"When will Wero arrive?"},{"richBody":{"value":"<p>With ING Checkout, you can offer Wero in your online shop. It supports a smooth transition and gives your customers more ways to pay. Soon you will receive more information about what to do, whether you already use ING Checkout or still need to arrange it.</p>"},"title":"What is ING Checkout and why do I need it?"},{"richBody":{"value":"<ul><li><strong>European reach:</strong> Wero enables payments across participating European markets.</li><li><strong>A familiar way to pay:</strong> Customers pay directly through their own bank.</li><li><strong>More payment options:</strong> Wero will gradually introduce new options, including subscriptions, payments triggered by an event and one-click payments.</li><li><strong>One European payment solution:</strong> Wero is designed as a European solution for online payments and, at a later stage, in-store payments.</li></ul>"},"title":"How will I benefit from Wero?"},{"richBody":{"value":"<p>Wero will also introduce purchase protection for certain payments. This can help strengthen customer confidence when shopping with your business. It will not be part of the initial Wero launch through ING for Dutch consumers. We will let you know when it becomes available for your Wero payments.</p>"},"title":"I'm a business owner. How will I benefit from purchase protection?"},{"richBody":{"value":"<p>Wero is available through ING Checkout. View the current <a href=\"https://www.ing.nl/zakelijk/geld-ontvangen/ing-checkout/betaalmethoden-en-tarieven-ing-checkout\">rates</a>. Different rates may apply to future payment options.</p>"},"title":"Will there be a change in cost when I start using Wero?"},{"richBody":{"value":"<p>ING customers approve Wero payments in the ING App. The ING Scanner cannot be used for this. If your customer does not use the ING App, they can choose another payment method offered by your online shop, such as a credit card, payment by invoice or bank transfer.</p>"},"title":"How do ING customers approve a Wero payment?"}],"componentType":"accordion"},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"text":"Accepting payments"},{"text":"Executing payments","url":"/en/business/payments"},{"text":"Cash withdrawal and deposit","url":"/en/business/payments/cash"}]}]},"hasMacro":false,"id":"4349980e-5bd5-4e3c-9ae6-dbb84433ddda","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Accepting payments","url":"/en/business/accepting-payments"}},"componentType":"productHeader","coreHeader":{"body":"You might have heard that iDEAL will be replaced by Wero at the end of 2027. Wero builds on the trusted and convenient payment experience of iDEAL and will be available in several European countries. Wero will also gradually introduce new ways to pay.","headerImage":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/53b0f89a1f805b49/original/Male-shoemaker-cutting-leather-in-his-workshop.jpg","publishedAt":"2022-05-26T14:54:18Z","transformBaseUrl":"https://assets.ing.com/transform/d82601fb-19d5-4a9d-8854-670126b64dc7/Male-shoemaker-cutting-leather-in-his-workshop","type":"image","updatedAt":"2022-08-22T09:00:33Z","width":5861},"subtitle":"Easily accept online payments","title":"iDEAL becomes Wero"},"usps":[{"body":"One single payment solution for all of Europe","icon":{"extension":"png","original":"https://assets.ing.com/m/67bec23b9f25828f/original/Check_mark_outline_orange_RGB.png","publishedAt":"2022-05-26T14:51:52Z","transformBaseUrl":"https://assets.ing.com/transform/fd8aae40-b81e-406e-bf85-a0761dfb0f93/Check_mark_outline_orange_RGB","type":"image","updatedAt":"2022-05-31T12:19:42Z","width":267}},{"body":"Trusted and secure","icon":{"extension":"png","original":"https://assets.ing.com/m/67bec23b9f25828f/original/Check_mark_outline_orange_RGB.png","publishedAt":"2022-05-26T14:51:52Z","transformBaseUrl":"https://assets.ing.com/transform/fd8aae40-b81e-406e-bf85-a0761dfb0f93/Check_mark_outline_orange_RGB","type":"image","updatedAt":"2022-05-31T12:19:42Z","width":267}},{"body":"More ways to pay","icon":{"extension":"png","original":"https://assets.ing.com/m/67bec23b9f25828f/original/Check_mark_outline_orange_RGB.png","publishedAt":"2022-05-26T14:51:52Z","transformBaseUrl":"https://assets.ing.com/transform/fd8aae40-b81e-406e-bf85-a0761dfb0f93/Check_mark_outline_orange_RGB","type":"image","updatedAt":"2022-05-31T12:19:42Z","width":267}}]},"publishDate":"2026-10-13T13:27:39.342+02:00"}}