{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Bij een ING Servicepunt kun je terecht voor hulp bij je dagelijkse bankzaken en voor hulp bij digitaal bankieren. Altijd in de buurt!","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"If you want someone to explain it to you"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span>Digital banking often starts with one small step: sending a payment request, transferring money or blocking your debit card in the app. Many people discover they can do more themselves than they expected. It is not about learning everything at once, but about building confidence step by step.</span></span></span></span></span></span></p><p><span><span><span><span><span><span>With ING Digital Together, we help you learn how to manage your money online, step by step and free of charge. We support you with your banking, including payments, savings and using the ING App on your smartphone. This way, you can discover how easy and secure online banking can be!</span></span></span></span></span></span></p>"},"textLinks":[{"text":"More about ING Digital Together","url":"/en/bank/accessibility/digital-together"}]},{"componentType":"sectionTitle","title":"Need personal assistance? Visit an ING Service Point"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span>At an ING Service Point, staff specially trained by ING are ready to help you personally with your banking. Whether you want to start banking digitally, need help with the ING App or have encountered a problem online, we will work with you to find a solution that suits your needs. With clear explanations, you will discover what you can do yourself, helping you manage more and more independently.</span></span></span></span></span></span></p><p><span><span><span><strong><span><span><span>Everyday banking</span></span></span></strong></span></span></span><br /><span><span><span><span><span><span>You can also visit an ING Service Point for practical matters, such as activating the ING App or your debit card, changing your personal details, requesting a new PIN or opening an account.</span></span></span></span></span></span></p><p><span><span><span><strong><span><span><span>Close to you</span></span></span></strong></span></span></span><br /><span><span><span><span><span><span>There are now ING Service Points at 180 locations across the Netherlands, including Primera, Bruna, The Read Shop, pharmacies and libraries. You can recognise them by the ING sign on the building.</span></span></span></span></span></span></p>"},"textLinks":[{"text":"Find a Service Point near you","url":"/particulier/klantenservice/bankzaken-beginnen-of-beeindigen/geldautomaat-of-kantoor-zoeken"}]},{"componentType":"sectionTitle","title":"Need personal financial advice or insight?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>At our ING branches, we bring together all our financial expertise under one roof. You can make an appointment for personal financial guidance or advice, for example about a mortgage or investments</span></span></span></p>"},"textLinks":[{"text":"Make an appointment at an ING branch","url":"/de-ing/afspraak-maken"}]},{"componentType":"linkList","iconTitle":{"title":"Service & Contact"},"textLinks":[{"text":"App downloaden en activeren","url":"/particulier/digitaal-bankieren/app/downloaden-en-activeren"},{"text":"(Tijdelijk) geen toegang tot je app?","url":"/particulier/digitaal-bankieren/app/app-werkt-niet"},{"text":"Hulpmiddelen en alternatieven voor bankzaken","url":"/de-ing/toegankelijkheid"},{"text":"Samen Digitaal: Stap voor stap hulp","url":"/de-ing/toegankelijkheid/samen-digitaal"}]}]},"hasMacro":false,"id":"75518270-3181-4240-be3b-aeb55aa0a15e","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Make an appointment","url":"/en/bank/make-appointment"}},"componentType":"productHeader","coreHeader":{"headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/f4f5c8fe-0cc3-40bf-a5ff-1a4b9de3e556/ING_servicepunten-als-je-wilt-dat-iemand-het-even-uitlegt.jpg","transformBaseUrl":"https://assets.ing.com/transform/f4f5c8fe-0cc3-40bf-a5ff-1a4b9de3e556/ING_servicepunten-als-je-wilt-dat-iemand-het-even-uitlegt","type":"image","width":540},"title":"An ING Service Point: help with your banking, close to home"}},"publishDate":"2026-09-03T16:58:32.190+02:00"}}