You might not always see it, but we’re constantly improving the security of your banking transactions. In the past, banks relied on heavy doors and vaults. Today, we use advanced measures like secure network connections, encription and heavily guarded cash transport.
"},"title":"Visible security"},{"componentType":"paragraph","richBody":{"value":"Your banking is protected in many ways. You might not see it, but it’s always there. We constantly invest in people and technology to keep things safe, using the latest tools to spot and analyze suspicious transactions and activities, both proactively and reactively.
"},"title":"Security you don’t see"},{"componentType":"paragraph","richBody":{"value":"Security matters to all banks. That’s why we work closely with partners like the Dutch Banking Association and the Payments Association. We also collaborate with the police, the Ministry of Justice, the Ministry of Economic Affairs, and the National Cyber Security Centre (NCSC). Together with telecom providers, we fight SIM swap fraud. Internet Service Providers help us take down fake websites linked to phishing scams. These partnerships keep us one step ahead of criminals.
"},"title":"We don’t do it alone"},{"componentType":"paragraph","richBody":{"value":"Fraud costs have gone down in recent years, but the danger isn’t gone. Criminals keep inventing new tricks and often combine methods to get what they want. We can’t do it alone. That’s why we ask you to stay alert and follow the security rules. If we all do our part, fraudsters won’t stand a chance.
"},"title":"We need your help too"},{"componentType":"linkList","iconTitle":{"icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/5b979bd44d912a17/original/Functionalities-Lock_Confirmation_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/f52818ae-9791-4ef7-9799-d3f991c2e3b4/Functionalities-Lock_Confirmation_Outline","type":"image","width":32},"title":"Safe banking"},"textLinks":[{"text":"Report fraud to the Hotline","url":"/en/bank/safe-banking/report-fraud"},{"text":"More types of scams and fraud","url":"/de-ing/veilig-bankieren/soorten-oplichting-fraude"},{"text":"Recognising & preventing fraud","url":"https://zowerktfraude.nl/"},{"text":"Which browser, even with screen reader","url":"/en/bank/safe-banking/5-bs/update-your-browser-and-operating-system"}]},{"componentType":"linkList","iconTitle":{"title":"Learn more"},"textLinks":[{"text":"Report fraud immediately","url":"/en/bank/safe-banking/report-fraud"},{"text":"ING's security policy","url":"/de-ing/veilig-bankieren/wat-wij-doen/houd-je-aan-de-veiligheidsregels"},{"text":"Need banking help?","url":"/de-ing/toegankelijkheid"}]}]},"hasMacro":false,"id":"30ac0a0c-6b19-4020-9632-b09374a931aa","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"ING security policy","url":"/en/bank/safe-banking/what-we-do"}},"componentType":"productHeader","coreHeader":{"body":"Keeping your money safe is our top priority, and we take that seriously. Our security experts works around the clock, every day, to make sure your money stays protected.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/7b134499810b92f1/original/dataverkeer-_tcm162-195606.jpg","transformBaseUrl":"https://assets.ing.com/transform/d65c6c84-b02c-4b64-b46c-750ff306a009/dataverkeer-_tcm162-195606","type":"image","width":799},"title":"Bank safely with ING"}},"publishDate":"2026-04-15T09:15:28.766+02:00"}}