{"type":"document","data":{"id":"3d37ccbd-c03e-41b1-99d1-8dff9d4934e3","localeString":"en-GB","publishDate":"2026-04-28T12:57:27.404+02:00","contentType":"onecms:subCategoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Uw geld is veilig bij ING. Ons team van experts is 7 dagen per week, 24 uur per dag bezig met het uitvoeren van onze kerntaak: het veilig bewaren van uw geld."},"mainHeaderZone":{"componentType":"categoryHeader","backLink":{"textLink":{"url":"/en/bank/safe-banking","text":"Safe banking"}},"coreHeader":{"title":"ING security policy","subtitle":"These are the rules that apply"}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p><span><span><span><span><span><span><span><span>Keeping your money safe is our top priority, and we take that seriously. What do we do to enable secure banking? What do we ask of you? And if you do become a victim, will your loss be compensated?</span></span></span></span></span></span></span></span></p>"}},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"You bank safely with ING","intro":"Your money is safe with ING. Our team of experts works 24/7, 7 days a week to fulfill our core mission: keeping your money safe.","image":{"transformBaseUrl":"https://assets.ing.com/transform/d65c6c84-b02c-4b64-b46c-750ff306a009/dataverkeer-_tcm162-195606","type":"image","width":799,"original":"https://assets.ing.com/m/7b134499810b92f1/original/dataverkeer-_tcm162-195606.jpg","extension":"jpg"},"link":{"url":"/de-ing/veilig-bankieren/wat-wij-doen/bij-ing-bankier-je-veilig"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Follow the safety rules","intro":"ING does everything we can to keep your money safe. But we can not do it alone. Follow our security rules, and we will give criminals little chance. Want to know what the security rules are?","image":{"transformBaseUrl":"https://assets.ing.com/transform/cf62a722-a582-4bad-894a-5f5de80180f4/Father-on-laptop-with-child-at-home-in-living-room","type":"image","width":6016,"original":"https://assets.ing.com/m/7feb123eaef8e93c/original/Father-on-laptop-with-child-at-home-in-living-room.jpg","extension":"jpg"},"link":{"url":"/de-ing/veilig-bankieren/wat-wij-doen/houd-je-aan-de-veiligheidsregels"}},{"componentType":"serviceCard","cardType":"service","cardSize":"medium","title":"Compensation of loss","intro":"Have you been a victim of fraud? Then you’ll want to know quickly whether your loss will be compensated. Read the rules.","image":{"transformBaseUrl":"https://assets.ing.com/transform/33d6a9e4-d916-4187-9bf6-d5218ca74408/Man-with-tattoo-plays-jenga-game","type":"image","width":5184,"original":"https://assets.ing.com/m/47c7d2734de5a2b2/original/Man-with-tattoo-plays-jenga-game.jpg","extension":"jpg"},"link":{"url":"/de-ing/veilig-bankieren/wat-wij-doen/schade-vergoed-krijgen"}}]},{"componentType":"linkList","iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/f52818ae-9791-4ef7-9799-d3f991c2e3b4/Functionalities-Lock_Confirmation_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/5b979bd44d912a17/original/Functionalities-Lock_Confirmation_Outline.svg","extension":"svg"},"title":"Safe banking"},"textLinks":[{"url":"/en/bank/safe-banking/report-fraud","text":"Report fraud to the Hotline"},{"url":"/de-ing/veilig-bankieren/soorten-oplichting-fraude","text":"More types of scams and fraud"},{"url":"https://zowerktfraude.nl/","text":"Recognising & preventing fraud"},{"url":"/en/bank/safe-banking/5-bs/update-your-browser-and-operating-system","text":"Which browser, even with screen reader"}]}]}}}