{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Always log in at ING.nl by manually typing the URL in your browser. Then log in to My ING with your username and password.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>Go to ING.nl by manually typing the URL in your browser. Log in to My ING with your username and password. Like your PIN, this information is strictly personal. So keep your login details a secret. We recommend using a computer or device that you trust instead of an unfamiliar device. Like a computer in an internet café, for instance. </p>"},"title":"Cardinal rule: always log in at ING.nl"},{"componentType":"paragraph","richBody":{"value":"<p>ING will never send emails asking you for your login details. Or emails asking you to log into My ING using a link. Such emails about online banking are never sent by ING, but by criminals. They&apos;re clever ways of luring you to fake websites. If you remember this, you&apos;ll be well protected from cybercrime. </p>"},"title":"Receive an email about online banking?"},{"componentType":"paragraph","richBody":{"value":"<p>Set up your username in My ING. It&apos;s best to choose a username that’s difficult to guess. So don&apos;t use your date of birth, account number, or your first or last name. </p>"},"title":"Tip 1: choose a safe username"},{"componentType":"paragraph","richBody":{"value":"<p>Choose a unique password and change it regularly. Mix letters, numbers, and symbols. </p>"},"title":"Tip 2: regularly change your password"},{"componentType":"paragraph","richBody":{"value":"<p>Some browsers, apps and online programmes let you automatically save your password. We advise against this for online banking. Entering your password is an important way to make sure you&apos;re the account holder.</p>"},"title":"Tip 3: never automatically save your password"},{"componentType":"paragraph","richBody":{"value":"<p>Log in with your username and password. Then, confirm your login with your ING app or the ING Scanner. Never share the codes you use and don&apos;t enter them if you&apos;re not meaning to log in. </p>"},"title":"Tip 4: Be alert whenever you log in"},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"text":"Tips for a strong password","url":"https://www.wisseljewachtwoord.nl/"},{"text":"Dutch safe banking website","url":"https://www.veiligbankieren.nl/nl/"},{"text":"Security software","url":"/de-ing/veilig-bankieren/5-bs"}]},{"componentType":"linkList","iconTitle":{"title":"Learn more"},"textLinks":[{"text":"Report fraud immediately","url":"/en/bank/safe-banking/report-fraud"},{"text":"ING's security policy","url":"/de-ing/veilig-bankieren/wat-wij-doen/houd-je-aan-de-veiligheidsregels"},{"text":"Need banking help?","url":"/de-ing/toegankelijkheid"}]},{"componentType":"linkList","iconTitle":{"icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/5b979bd44d912a17/original/Functionalities-Lock_Confirmation_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/f52818ae-9791-4ef7-9799-d3f991c2e3b4/Functionalities-Lock_Confirmation_Outline","type":"image","width":32},"title":"Safe banking"},"textLinks":[{"text":"Report fraud to the Emergency Line","url":"/en/bank/safe-banking/report-fraud"},{"text":"More types of scams and fraud","url":"/de-ing/veilig-bankieren/soorten-oplichting-fraude"},{"text":"Recognising & preventing fraud","url":"https://zowerktfraude.nl/"},{"text":"Tips for choosing a browser and operating system","url":"/en/bank/safe-banking/5-bs/update-your-browser-and-operating-system"}]}]},"hasMacro":false,"id":"29c929e9-77f6-4511-9815-b68ba1f7c9d0","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Safe banking","url":"/en/bank/safe-banking"}},"componentType":"productHeader","coreHeader":{"body":"If you bank online and use My ING to manage your money, it's vital you log in securely. Please keep our cardinal rule in mind.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/7feb123eaef8e93c/original/Father-on-laptop-with-child-at-home-in-living-room.jpg","transformBaseUrl":"https://assets.ing.com/transform/cf62a722-a582-4bad-894a-5f5de80180f4/Father-on-laptop-with-child-at-home-in-living-room","type":"image","width":6016},"subtitle":"Stress-free internet banking: it's in your hands","title":"Securely log in to My ING"}},"publishDate":"2026-05-07T08:55:25.964+02:00"}}