{"type":"document","data":{"id":"29c929e9-77f6-4511-9815-b68ba1f7c9d0","localeString":"en-GB","publishDate":"2026-04-17T10:44:53.767+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Always log in at ING.nl by manually typing the URL in your browser. Then log in to My ING with your username and password."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"If you bank online and use My ING to manage your money, it's vital you log in securely. Please keep our cardinal rule in mind.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/cf62a722-a582-4bad-894a-5f5de80180f4/Father-on-laptop-with-child-at-home-in-living-room","type":"image","width":6016,"original":"https://assets.ing.com/m/7feb123eaef8e93c/original/Father-on-laptop-with-child-at-home-in-living-room.jpg","extension":"jpg"},"title":"Securely log in to My ING","subtitle":"Stress-free internet banking: it's in your hands"},"backLink":{"textLink":{"url":"/en/bank/safe-banking","text":"Safe banking"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","title":"Cardinal rule: always log in at ING.nl","richBody":{"value":"<p>Go to ING.nl by manually typing the URL in your browser. Log in to My ING with your username and password. Like your PIN, this information is strictly personal. So keep your login details a secret. We recommend using a computer or device that you trust instead of an unfamiliar device. Like a computer in an internet café, for instance. </p>"}},{"componentType":"paragraph","title":"Receive an email about online banking?","richBody":{"value":"<p>ING will never send emails asking you for your login details. Or emails asking you to log into My ING using a link. Such emails about online banking are never sent by ING, but by criminals. They&apos;re clever ways of luring you to fake websites. If you remember this, you&apos;ll be well protected from cybercrime. </p>"}},{"componentType":"paragraph","title":"Tip 1: choose a safe username","richBody":{"value":"<p>Set up your username in My ING. It&apos;s best to choose a username that’s difficult to guess. So don&apos;t use your date of birth, account number, or your first or last name. </p>"}},{"componentType":"paragraph","title":"Tip 2: regularly change your password","richBody":{"value":"<p>Choose a unique password and change it regularly. Mix letters, numbers, and symbols. </p>"}},{"componentType":"paragraph","title":"Tip 3: never automatically save your password","richBody":{"value":"<p>Some browsers, apps and online programmes let you automatically save your password. We advise against this for online banking. Entering your password is an important way to make sure you&apos;re the account holder</p>"}},{"componentType":"paragraph","title":"Tip 4: Be alert whenever you log in","richBody":{"value":"<p>Log in with your username and password. Then, confirm your login with your ING app or the ING Scanner. Never share the codes you use and don&apos;t enter them if you&apos;re not meaning to log in. </p>"}},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"url":"https://www.wisseljewachtwoord.nl/","text":"Tips for a strong password"},{"url":"https://www.veiligbankieren.nl/nl/","text":"Dutch safe banking website"},{"url":"/de-ing/veilig-bankieren/5-bs","text":"Security software"}]},{"componentType":"linkList","iconTitle":{"title":"Learn more"},"textLinks":[{"url":"/en/bank/safe-banking/report-fraud","text":"Report fraud immediately"},{"url":"/de-ing/veilig-bankieren/wat-wij-doen/houd-je-aan-de-veiligheidsregels","text":"ING's security policy"},{"url":"/de-ing/toegankelijkheid","text":"Need banking help?"}]},{"componentType":"linkList","iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/f52818ae-9791-4ef7-9799-d3f991c2e3b4/Functionalities-Lock_Confirmation_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/5b979bd44d912a17/original/Functionalities-Lock_Confirmation_Outline.svg","extension":"svg"},"title":"Safe banking"},"textLinks":[{"url":"/en/bank/safe-banking/report-fraud","text":"Report fraud to the Hotline"},{"url":"/de-ing/veilig-bankieren/soorten-oplichting-fraude","text":"More types of scams and fraud"},{"url":"https://zowerktfraude.nl/","text":"Recognising & preventing fraud"},{"url":"/en/bank/safe-banking/5-bs/update-your-browser-and-operating-system","text":"Which browser, even with screen reader"}]}]}}}