{"type":"document","data":{"id":"3fab8ec0-63ba-4d7b-a077-ddfc968f8a85","localeString":"en-GB","publishDate":"2026-02-26T11:20:34.827+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Always use the latest browser versions to use ING.nl and My ING securely and access all features."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Logging in to My ING with an outdated browser is not safe, which is why it's not possible. With the latest browser versions, you can use My ING securely and have the best user experience to boot.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/4fe2e145-a293-45ad-9e4c-ff02cbc1e787/Person-on-laptop","type":"image","width":4500,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/4d73aea86b29b069/original/Person-on-laptop.jpg","extension":"jpg"},"title":"Update your browser and operating system","subtitle":"Keep banking securely"},"backLink":{"textLink":{"url":"/en/bank/safe-banking/5-bs","text":"The 5 Universal Safety Rules for Banking"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"

You cannot use My ING with an unsafe browser. If you set up automatic updates for your browser and operating system, you're always good. 

"}},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Chrome","intro":"Google browser for Windows, macOS, android & iOS.Chrome","image":{"transformBaseUrl":"https://assets.ing.com/transform/548124ba-b2b9-4c1d-996c-b1579bff7da3/chrome-logo","type":"image","width":64,"altTextNL":"Logo: Chrome","original":"https://assets.ing.com/m/6822beca553baf49/original/chrome-logo.png","extension":"png"},"link":{"url":"https://www.google.com/chrome/browser/index.html"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Firefox","intro":"Mozilla browser for Windows, macOS, android & iOS.Firefox","image":{"transformBaseUrl":"https://assets.ing.com/transform/8eec2a18-ab2a-4348-8cb3-064bd3a8d5a3/firefox-logo","type":"image","width":64,"altTextNL":"Logo: Firefox","original":"https://assets.ing.com/m/334197120eb36153/original/firefox-logo.png","extension":"png"},"link":{"url":"https://www.mozilla.org/en/firefox/new/"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Edge","intro":"Microsoft browser, Windows Edge Only","image":{"transformBaseUrl":"https://assets.ing.com/transform/dafe5176-ffd2-4c88-85a0-c52575485f35/edge-logo","type":"image","width":64,"altTextNL":"Logo: Edge","original":"https://assets.ing.com/m/319a4f7a84718837/original/edge-logo.png","extension":"png"},"link":{"url":"https://www.microsoft.com/en-us/windows/microsoft-edge"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Safari","intro":"Apple browser for macOS & iOS.Safari","image":{"transformBaseUrl":"https://assets.ing.com/transform/cadf5ab5-d98d-4b0f-b3ba-0cd46caa0fc1/safar-logo","type":"image","width":64,"altTextNL":"Logo: Safari","original":"https://assets.ing.com/m/2d4f579041ec7eb9/original/safar-logo.png","extension":"png"},"link":{"url":"https://www.apple.com/safari/"}}]},{"componentType":"sectionTitle","title":"Choosing a browser"},{"componentType":"paragraph","richBody":{"value":"

Every browser has its advantages and disadvantages. Microsoft Edge only works with Windows and Safari only works with macOS and iOS. Chrome and Firefox work with all operating systems. For tips, see the website of the Consumers' Association. 

"},"textLinks":[{"url":"https://www.consumentenbond.nl/laptop/de-beste-browser-voor-je-computer","text":"The best browser according to Consumers' Association (in Dutch)"}]},{"componentType":"accordion","accordionList":[{"title":"Secure browser versions for My ING","richBody":{"value":"

You're good to go with the latest or second-latest version of: 

Is your browser not listed? We still recommend using one of these 4. 

"}},{"title":"Supported screen readers","richBody":{"value":"

We support the following in-browser screen readers: 

If you want to use a screen reader, we don't recommend Microsoft Internet Explorer 11 or Edge. These browsers offer limited support. 

You can use the built-in screen reader on your smartphone or app for the Mobile Banking App. 

"}}]},{"componentType":"sectionTitle","title":"Latest OS version"},{"componentType":"paragraph","richBody":{"value":"

Your operating system should be updated regularly as well. Microsoft gives you the option to (automatically) keep Windows up-to-date with Windows Update. For your Apple computer, please visit the Apple website. 

"},"textLinks":[{"url":"https://support.microsoft.com/en-us/help/12373/windows-update-faq","text":"Windows Update: frequently asked questions"},{"url":"https://support.apple.com/en-en/HT201541","text":"Apple MacOS: updating your Mac software"}]},{"componentType":"linkList","iconTitle":{"icon":{"transformBaseUrl":"https://assets.ing.com/transform/f52818ae-9791-4ef7-9799-d3f991c2e3b4/Functionalities-Lock_Confirmation_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/5b979bd44d912a17/original/Functionalities-Lock_Confirmation_Outline.svg","extension":"svg"},"title":"Safe banking"},"textLinks":[{"url":"/en/bank/safe-banking/report-fraud","text":"Report fraud to the Hotline"},{"url":"/de-ing/veilig-bankieren/soorten-oplichting-fraude","text":"More types of scams and fraud"},{"url":"https://zowerktfraude.nl/","text":"Recognising & preventing fraud"},{"url":"/en/bank/safe-banking/5-bs/update-your-browser-and-operating-system","text":"Which browser, even with screen reader"}]}]}}}