{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Smart banking = safe banking. Take special care of your debit card and credit card.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>Your card is strictly personal. Never lend it to anyone. Don’t leave it lying around, and always store it in a safe place immediately after use. Make sure no one can take your card without you noticing.</p>"},"title":"Handle your card with care"},{"componentType":"paragraph","richBody":{"value":"<p><strong>Don’t let yourself get distracted</strong></p><p>Stay alert when using your card. If you feel it might not be safe to use it, trust your instincts and keep your card securely stored.</p>"},"title":"Don’t let yourself get distracted"},{"componentType":"paragraph","richBody":{"value":"<p>Has a stranger approached you on the street? Did someone bump into you? Always check afterwards that you still have your card. Didn’t get your card back after making a payment? Contact us immediately.</p>"},"title":"Regularly check that you still have your card"},{"componentType":"paragraph","richBody":{"value":"<p>Card data copying is becoming less common, but criminals are finding new ways to access your money. If you’re not paying attention, your debit or credit card could easily be swapped for one of the same colour – a trick known as the card switch scam.</p>"},"title":"Why is it important to protect your card?"},{"componentType":"paragraph","richBody":{"value":"<p>For added security, you can adjust your debit card settings. For example, you can <a data-type=\"internal\" href=\"/en/personal/payments/money-transfers/insight-into-your-limits\">set a daily spending limit</a>. A lower limit can help reduce potential losses in case of theft. Need to make a large purchase? Simply increase the limit temporarily – so you don’t have to carry cash. </p>"},"textLinks":[{"text":"More information about using your debit card abroad","url":"/en/personal/payments/debit-cards/abroad"}],"title":"Good to know"},{"componentType":"paragraph","richBody":{"value":"<p>Safe banking is a shared responsibility. To ensure everyone follows the same guidelines, Dutch banks and the Dutch Consumers’ Association have established five universal safety rules for banking:</p><ol><li>Protect your codes</li><li>Protect your banking cards</li><li>Protect your devices</li><li>Check your Payments</li><li>When in doubt, call ING</li></ol>"},"textLinks":[{"text":"More information about the 5 Universal Safety Rules","url":"/de-ing/veilig-bankieren/5-bs"}],"title":"The 5 Universal Safety Rules"},{"componentType":"linkList","iconTitle":{"title":"Downloads & information"},"textLinks":[{"text":"Read the Universal Security Guidelines of the Dutch Banking Association and the Dutch Consumers Organisation (pdf)","url":"https://assets.ing.com/m/d83886c78894526b/original/Uniforme-veiligheidsregels-juli-2020.pdf"}]},{"componentType":"linkList","iconTitle":{"title":"Read on about safe banking"},"textLinks":[{"text":"Using your bank card safely abroad","url":"/en/personal/payments/debit-cards/abroad"}]},{"componentType":"linkList","iconTitle":{"title":"Learn more"},"textLinks":[{"text":"Report fraud immediately","url":"/en/bank/safe-banking/report-fraud"},{"text":"ING's security policy","url":"/de-ing/veilig-bankieren/wat-wij-doen/houd-je-aan-de-veiligheidsregels"},{"text":"Need banking help?","url":"/de-ing/toegankelijkheid"}]},{"componentType":"linkList","iconTitle":{"icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/5b979bd44d912a17/original/Functionalities-Lock_Confirmation_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/f52818ae-9791-4ef7-9799-d3f991c2e3b4/Functionalities-Lock_Confirmation_Outline","type":"image","width":32},"title":"Safe banking"},"textLinks":[{"text":"Report fraud to the Emergency Line","url":"/en/bank/safe-banking/report-fraud"},{"text":"More types of scams and fraud","url":"/de-ing/veilig-bankieren/soorten-oplichting-fraude"},{"text":"Recognising & preventing fraud","url":"https://zowerktfraude.nl/"},{"text":"Which browser, even with screen reader","url":"/en/bank/safe-banking/5-bs/update-your-browser-and-operating-system"}]}]},"hasMacro":false,"id":"0602e7b9-b25b-498a-8e85-96ca1e5e11cb","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"The 5 Universal Safety Rules for Banking","url":"/en/bank/safe-banking/5-bs"}},"componentType":"productHeader","coreHeader":{"body":"You wouldn’t leave your house key lying around – so don’t do it with your debit or credit card either. Smart banking is banking safely. Here’s how to do it.","headerImage":{"altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","altTextNL":"\"","extension":"jpg","original":"https://assets.ing.com/m/571d103079e89299/original/Motorcyclist-holds-helmet-between-his-legs-while-using-atm-at-ING-bank-branch.jpg","transformBaseUrl":"https://assets.ing.com/transform/6134afdf-2f34-40e8-9cb8-cf353edec47d/Motorcyclist-holds-helmet-between-his-legs-while-using-atm-at-ING-bank-branch","type":"image","width":4376},"subtitle":"Smart Banking = Safe Banking","title":"Protect your banking cards"}},"publishDate":"2025-12-04T16:58:21.484+01:00"}}