{"type":"document","data":{"id":"17e1be30-469d-4962-b426-9ea2d0d399ae","localeString":"en-GB","publishDate":"2025-12-15T12:01:00.587+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"De ING heeft het recht om dit privacy statement aan te passen. Als u wilt weten wat de laatste versie is, kijk dan regelmatig op ING.nl/privacy of ING.com."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"This Privacy Statement explains in a  simple and transparent way what personal data we can  collect, record, store, use and process and how. When handling your data, we seek to ensure that the right people are using the right data for the right purpose.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/8b38e07a-8917-4100-a022-5a45773337fb/Midsection-of-woman-holding-flowering-plants","type":"image","width":6016,"original":"https://assets.ing.com/m/15d8331b76ae6c33/original/Midsection-of-woman-holding-flowering-plants.jpg","extension":"jpg"},"title":"1. Purpose and scope of this Privacy Statement","subtitle":"At ING, we understand that your personal data is  important for you."},"backLink":{"textLink":{"url":"/en/bank/privacy-statement","text":"ING and your personal data"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>This Privacy Statement applies to: </p><ul><li>All past, present and prospective ING customers who are individuals. This includes one-person businesses, general partnerships and professional partnerships, legal representatives or contact persons acting on behalf of our corporate customers. </li><li>Non-ING customers. These could include anyone who makes a payment to or receives a payment from an ING account; anyone that visits an ING website, branch or office; professional advisors; shareholders; anyone who is a guarantor; ultimate benificial owner, director or representatives of a company that uses our services; debtors or tenants of our customers; anyone involved in other transactions with us or our customers.</li></ul>"}},{"componentType":"paragraph","title":"How do we obtain your personal data?","richBody":{"value":"<p>We obtain your personal data in the following ways:</p><ul><li>Directly from you when you become a customer, register for our online services, complete a form, sign a contract with ING, use our products and services, contact us through one of our channels.</li><li>Indirectly, from your employer (if it is an ING customer) when you may act as a representative or contact person of your organisation when it becomes a prospective customer or if it is an existing customer.</li><li>From other available sources such as debtor registers, land registers, commercial registers, registers of association, the online or traditional media, cookies and similar tracking technologies via our websites and apps, publicly available sources or other ING companies or third parties such as payment or transaction processors, credit agencies, other financial institutions, commercial companies, or public authorities.</li></ul>"}},{"componentType":"paragraph","richBody":{"value":"<p>Further information may be provided by you where necessary e.g. when you apply for a specific product or service.</p>"}},{"componentType":"paragraph","richBody":{"value":"<p>We refer to our cookie statement as published on ing.nl/privacy for more information about the use of cookies and comparable technologies.</p>"}},{"componentType":"linkList","iconTitle":{"title":"Privacy Statement"},"textLinks":[{"url":"/en/bank/privacy-statement/about-this-privacy-statement","text":"About this Privacy Statement"},{"url":"/en/bank/privacy-statement/introduction","text":"Introduction"},{"url":"/en/bank/privacy-statement/purpose-and-scope-of-this-privacy-statement","text":"1. Purpose and scope of this Privacy Statement"},{"url":"/en/bank/privacy-statement/the-types-of-personal-data-we-process","text":"2. The types of personal data we process"},{"url":"/en/bank/privacy-statement/what-we-do-with-your-personal-data","text":"3. What we do with your personal data"},{"url":"/en/bank/privacy-statement/who-we-share-your-data-with-and-why","text":"4. Who we share your data with and why"},{"url":"/en/bank/privacy-statement/transfer-of-personal-data-outside-the-eea","text":"5. Transfer of personal data outside the EEA"},{"url":"/en/bank/privacy-statement/automated-decision-making-and-profiling","text":"6. Automated decision-making, profiling and the use of AI"},{"url":"/en/bank/privacy-statement/your-rights-and-how-we-respect-them","text":"7. Your rights and how we respect them"},{"url":"/en/bank/privacy-statement/how-long-we-keep-your-personal-data","text":"8. Retention"},{"url":"/en/bank/privacy-statement/how-we-protect-your-personal-data","text":"9. How we protect your personal data"},{"url":"/en/bank/privacy-statement/changes-to-this-privacy-statement","text":"10. Changes to this Privacy Statement"},{"url":"/en/bank/privacy-statement/contact-and-questions","text":"11. Contact and questions"}]}]}}}