{"type":"document","data":{"id":"1880291e-8ab4-4cb4-8a90-9c0dcddb1816","localeString":"en-GB","publishDate":"2026-04-03T08:47:56.493+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Retention"},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"We use different storage periods. For example, if the supervisory authority requires us to store certain personal data longer or if you have filed a complaint that makes it necessary to keep the underlying personal data for a longer period. If we no longer need your personal data as described above, we delete or anonymise the personal data, in accordance with regulatory provisions and applicable law.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/ee68470d-518e-4591-b029-7c0bec350ce7/Female-and-male-technicians-working-on-a-cat-5-cable-bundling-system-in-a-large-computer-server-room","type":"image","width":5120,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/6ba2f7ef285c2f16/original/Female-and-male-technicians-working-on-a-cat-5-cable-bundling-system-in-a-large-computer-server-room.jpg","extension":"jpg"},"title":"8. Retention","subtitle":"We do not store your personal data longer than we  need to for the purposes (as set out in Section 3 ‘What  we do with your personal data’) for which we have  processed it."},"backLink":{"textLink":{"url":"/en/bank/privacy-statement","text":"ING and your personal data"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"https://assets.ing.com/m/2a858696a3cc588d/original/overview-examples-retention-periods.pdf","text":"Examples of retention periods (PDF)"}]},{"componentType":"linkList","iconTitle":{"title":"Privacy Statement"},"textLinks":[{"url":"/en/bank/privacy-statement/about-this-privacy-statement","text":"About this Privacy Statement"},{"url":"/en/bank/privacy-statement/introduction","text":"Introduction"},{"url":"/en/bank/privacy-statement/purpose-and-scope-of-this-privacy-statement","text":"1. Purpose and scope of this Privacy Statement"},{"url":"/en/bank/privacy-statement/the-types-of-personal-data-we-process","text":"2. The types of personal data we process"},{"url":"/en/bank/privacy-statement/what-we-do-with-your-personal-data","text":"3. What we do with your personal data"},{"url":"/en/bank/privacy-statement/who-we-share-your-data-with-and-why","text":"4. Who we share your data with and why"},{"url":"/en/bank/privacy-statement/transfer-of-personal-data-outside-the-eea","text":"5. Transfer of personal data outside the EEA"},{"url":"/en/bank/privacy-statement/automated-decision-making-and-profiling","text":"6. Automated decision-making, profiling and the use of AI"},{"url":"/en/bank/privacy-statement/your-rights-and-how-we-respect-them","text":"7. Your rights and how we respect them"},{"url":"/en/bank/privacy-statement/how-long-we-keep-your-personal-data","text":"8. Retention"},{"url":"/en/bank/privacy-statement/how-we-protect-your-personal-data","text":"9. How we protect your personal data"},{"url":"/en/bank/privacy-statement/changes-to-this-privacy-statement","text":"10. Changes to this Privacy Statement"},{"url":"/en/bank/privacy-statement/contact-and-questions","text":"11. Contact and questions"}]}]}}}