{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Questions about privacy and personal data ING","robotInstruction":{"noFollow":true,"noIndex":true}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>To learn more about how we protect and use your personal data at Retail Banking of ING Bank N.V. (The Netherlands), <span lang=\"EN-US\" dir=\"ltr\"><span>or for questions to the Data Protection Officer, </span></span>you can send an email to the Privacy Office of ING in the Netherlands: privacyloket@ing.com  <br />You can also send a letter (without stamp) to:<br /><br />ING Bank N.V.<br />Attn. Privacyloket NL<br />Antwoordnummer 40060<br />8900 SB Leeuwarden</p><p>Clients of Wholesale banking services we refer to the Privacy Statement as published on ingwb.com</p>"}},{"componentType":"accordion"},{"componentType":"linkList","iconTitle":{"title":"Privacy Statement"},"textLinks":[{"text":"About this Privacy Statement","url":"/en/bank/privacy-statement/about-this-privacy-statement"},{"text":"Introduction","url":"/en/bank/privacy-statement/introduction"},{"text":"1. Purpose and scope of this Privacy Statement","url":"/en/bank/privacy-statement/purpose-and-scope-of-this-privacy-statement"},{"text":"2. The types of personal data we process","url":"/en/bank/privacy-statement/the-types-of-personal-data-we-process"},{"text":"3. What we do with your personal data","url":"/en/bank/privacy-statement/what-we-do-with-your-personal-data"},{"text":"4. Who we share your data with and why","url":"/en/bank/privacy-statement/who-we-share-your-data-with-and-why"},{"text":"5. Transfer of personal data outside the EEA","url":"/en/bank/privacy-statement/transfer-of-personal-data-outside-the-eea"},{"text":"6. Automated decision-making and profiling","url":"/en/bank/privacy-statement/automated-decision-making-and-profiling"},{"text":"7. Your rights and how we respect them","url":"/en/bank/privacy-statement/your-rights-and-how-we-respect-them"},{"text":"8. Retention","url":"/en/bank/privacy-statement/how-long-we-keep-your-personal-data"},{"text":"9. How we protect your personal data","url":"/en/bank/privacy-statement/how-we-protect-your-personal-data"},{"text":"10. Changes to this Privacy Statement","url":"/en/bank/privacy-statement/changes-to-this-privacy-statement"},{"text":"11. Contact and questions","url":"/en/bank/privacy-statement/contact-and-questions"}]}]},"hasMacro":false,"id":"c13cc753-4fbf-4dd0-9e3b-e30646db219b","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"ING and your personal data","url":"/en/bank/privacy-statement"}},"componentType":"productHeader","coreHeader":{"headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/6101e0538aec82ad/original/Curly-haired-young-man-holds-scarf-above-his-head-in-a-park-with-statues.jpg","transformBaseUrl":"https://assets.ing.com/transform/4f86d7dd-50f7-4c73-821e-fdcbce2b1157/Curly-haired-young-man-holds-scarf-above-his-head-in-a-park-with-statues","type":"image","width":5616},"title":"11. Contact and questions about privacy"}},"publishDate":"2026-04-20T12:26:33.905+02:00"}}