{"type":"document","data":{"id":"4b87de8f-bbb3-4c5a-8938-72899c34ab52","localeString":"en-GB","publishDate":"2026-03-25T10:17:51.226+01:00","contentType":"onecms:subCategoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"If you have a question about your financial situation and would like to come by an ING branch, please make an appointment."},"mainHeaderZone":{"componentType":"categoryHeader","backLink":{},"coreHeader":{"title":"Make an appointment","subtitle":"You can arrange more digitally than you think. For example, increase your limit for large payments, report a death or apply for a loan. For some topics we prefer to make an appointment at the office. To withdraw money, you can go to a Geldmaat."}},"freeHeaderZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Mortgage consult","intro":"Your mortgage starts with a free orientation meeting. No strings attached.","body":"Make an appointment","image":{"transformBaseUrl":"https://assets.ing.com/transform/21b865e6-e140-4cba-82ba-2caa41a32718/Large_MS-PPT_Web-Laughing-woman-holding-a-giant-key-to-her-new-home","type":"image","width":1920,"original":"https://assets.ing.com/m/41637013e0814233/original/Large_MS-PPT_Web-Laughing-woman-holding-a-giant-key-to-her-new-home.jpg","extension":"jpg"},"link":{"url":"/en/personal/mortgage/contact"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Investment advice","intro":"Find out in a 15-minute interview whether Investing suits you.","body":"Make an appointment","image":{"transformBaseUrl":"https://assets.ing.com/transform/7c6e04be-7257-4e38-9cf4-ba20a5cda838/YOUNG-MAN-USING-MOBILE-PHONE-AT-OFFICE","type":"image","width":2352,"altTextNL":"\"\"","original":"https://assets.ing.com/m/3a5ee2225844a1e1/original/YOUNG-MAN-USING-MOBILE-PHONE-AT-OFFICE.jpg","extension":"jpg"},"link":{"url":"/en/personal/investing/portfolio-management"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Daily Banking","intro":"Can’t find your answer in the app? For example, if you have a question about saving or payments. We are happy to help you.","body":"Read more","image":{"transformBaseUrl":"https://assets.ing.com/transform/333195d0-ab52-4bc1-aa0b-adf4dc6d8bcc/PORTRAIT-OF-SMILING-YOUNG-WOMAN-SITTING-ON-SUNGLASSES","type":"image","width":6000,"original":"https://assets.ing.com/m/2079936086df5c30/original/PORTRAIT-OF-SMILING-YOUNG-WOMAN-SITTING-ON-SUNGLASSES.JPG","extension":"jpg"},"link":{"url":"/en/personal/customer-service/daily-banking"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Insight Conversation","intro":"Wondering about your financial situation now and in the future? Talk to a Financial Coach. Special for ING customers.","body":"Make an appointment","image":{"transformBaseUrl":"https://assets.ing.com/transform/6ff9c055-2ac8-4627-969f-ce7615e93126/Young-woman-in-yellow-sweater-reclining-at-her-desk","type":"image","width":1920,"original":"https://assets.ing.com/m/48300b7ce4c4c323/original/Young-woman-in-yellow-sweater-reclining-at-her-desk.jpg","extension":"jpg"},"link":{"url":"/en/personal/financial-health/inzicht-gesprek-landingspagina-open-financieel-gezond"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Open a business account","intro":"Want to keep your business income and expenses separate from your personal account? Then a business account is right for you. Start-ups get the first 6 months for free plus a cashback of €150.","body":"Apply now","image":{"transformBaseUrl":"https://assets.ing.com/transform/6d048edd-b3f3-429f-98c0-012f83636b35/funding-1920","type":"image","width":5760,"original":"https://assets.ing.com/m/747d05741be6fdbc/original/funding-1920.jpg","extension":"jpg"},"link":{"url":"/en/business/payments/business-account"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Business banking","intro":"If you have a business account and have a question about payments, saving, financing or insurance, you'll find most information online or in the app. If you'd like to make an appointment instead, that's possible too.","body":"Customer service business (in Dutch)","image":{"transformBaseUrl":"https://assets.ing.com/transform/933d4036-1bbc-4201-8edb-bf39d3d0bd8c/business-electronic-account-statements-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/71b0409601dd8709/original/business-electronic-account-statements-1920.jpg","extension":"jpg"},"link":{"url":"/en/business/customer-service"}}]}]}}}