Are you sensitive to electromagnetic fields and therefore prefer not to use a smartphone, tablet, Wi-Fi or other wireless devices? At ING, we offer different ways to manage your banking. Even if you don't use a smartphone or the ING App.
If you need help, you can easily contact us at an ING Servicepoint, by phone or chat.
"}},{"componentType":"paragraph","richBody":{"value":"Are you unable or prefer not to use wireless internet, but still want to manage your banking digitally? At ING, you can also bank using Mijn ING on your computer or laptop. You can use the ING Scanner to log in and confirm transactions.
"},"textLinks":[{"text":"The ING Scanner","url":"/en/personal/digital-banking/my-ing/scanner"}],"title":"Digital banking without the ING App"},{"componentType":"paragraph","richBody":{"value":"Would you prefer not to manage your banking digitally? At ING, we also offer ways to bank without using digital services. You can continue to make payments using transfer forms and receive paper bank statements. You can request these through our Customer Service.
You can also call our Saldolijn using a landline phone.
"},"textLinks":[{"text":"Saldolijn","url":"/en/personal/customer-service/saldolijn"}],"title":"Banking without using digital services"},{"componentType":"paragraph","richBody":{"value":"We believe it's important that all our customers can use Geldmaat ATMs for withdrawing and depositing cash. Geldmaat has ATMs for withdrawing banknotes throughout the Netherlands.
For people who find it difficult to withdraw or deposit banknotes independently, ATMs with assistance are also available. Assistance is available at Geldmaat ATMs in selected Primera, Bruna and The Read Shop stores. Store staff can answer your questions about withdrawing or depositing banknotes.
"},"textLinks":[{"text":"Withdraw and deposit cash","url":"/en/personal/payments/cash"}],"title":"Cash: accessible ATMs"},{"componentType":"paragraph","richBody":{"value":"ING has branches and Service Points throughout the Netherlands where you can get help with your day-to-day banking.
Please note: you can only visit an ING branch by appointment. You don't need an appointment to visit an ING Service Point. Check which location is closest to you.
"},"textLinks":[{"text":"Locationfinder","url":"/zakelijk/klantenservice/service-en-dienstverlening/geldautomaat-of-kantoor-zoeken"}],"title":"Accesible ING Branches"},{"componentType":"sectionTitle"},{"componentType":"sectionTitle"},{"componentType":"sectionTitle","title":"Your suggestions"},{"componentType":"paragraph","richBody":{"value":"The accessibility of all our products and services is very important to us. That's why we regularly review how accessible they are and where we can make improvements.
We'd like to hear your ideas and suggestions. Visit our contact page to find the best way to get in touch with us.
"}},{"componentType":"paragraph","richBody":{"value":""}},{"componentStyle":"default","componentType":"linkList","iconTitle":{"title":"More information"},"textLinks":[{"text":"Terms and conditions","url":"/particulier/betalen/voorwaarden/voorwaarden-betalen"},{"text":"Contact","url":"/en/personal/customer-service/daily-banking"}]}]},"hasMacro":false,"id":"88d0f141-71b0-4dce-a2e3-3ea959101e11","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Accessibility and help with banking","url":"/en/bank/accessibility"}},"componentType":"productHeader","coreHeader":{"body":"Read how we can help you manage your banking in a way that works best for you.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/e6560e15-c444-4f81-8836-972d2b0f5075/Full-length-of-young-man-standing-on-pier-during-rainy-season.jpg","publishedAt":"2021-12-21T00:00:00Z","transformBaseUrl":"https://assets.ing.com/transform/e6560e15-c444-4f81-8836-972d2b0f5075/Full-length-of-young-man-standing-on-pier-during-rainy-season","type":"image","updatedAt":"2023-12-21T16:12:31Z","width":6240},"subtitle":"Banking in a way that suits you","title":"I am electrosensitive"}},"publishDate":"2026-11-03T12:05:32.444+01:00"}}