{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"With ING Digital Together, we guide you step by step to manage your online banking independently. We support you with basic banking tasks such as payments, savings, and using the ING App. This way, you can discover how simple and secure digital banking can be.","robotInstruction":{"noFollow":false,"noIndex":false},"taxonomies":{"productTaxonomy":{"canonkey":"ITEM_NL_SAMEN_DGTL","taxonomyKeys":["ITEM_NL_SAMEN_DGTL"],"taxonomyType":"productTaxonomyContainer"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Do you want to learn how to manage money online?"},{"componentType":"paragraph","richBody":{"value":"<p>Great if you can do that! Happy when it works! We’ll guide you step by step along the way.</p>"}},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/75d2384060ebb396/original/Midsection-of-man-holding-smart-phone.jpg","transformBaseUrl":"https://assets.ing.com/transform/e1186c5b-f198-47af-9b19-5c301d533df7/Midsection-of-man-holding-smart-phone","type":"image","width":5000},"intro":"Discover step by step how to install the ING App on your phone or tablet.","link":{"url":"/en/personal/digital-banking"},"title":"Getting started with online banking"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/77a8976039ae628a/original/Father-and-daughter-look-at-mobile-device-at-bedtime.jpg","transformBaseUrl":"https://assets.ing.com/transform/0201f571-6984-4800-9523-5a88a65c4c09/Father-and-daughter-look-at-mobile-device-at-bedtime","type":"image","width":5760},"intro":"Attend a workshop (in Dutch) near you. And learn to use the ING App under supervision.","link":{"url":"/de-ing/toegankelijkheid/workshop-digitaal-bankieren"},"title":"Workshop Digital Banking"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Learning and practicing together"},{"componentType":"paragraph","richBody":{"value":"<p>Get clear explanations about digital banking, for example at Steffie.nl. Want to learn more about digital things in general? This can be done digitally or on location, near you.</p>"}},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/7d20593789c837c1/original/steffie-nl-explains-the-ING-app.png","transformBaseUrl":"https://assets.ing.com/transform/81782c3f-dfd8-4262-a9f9-2f0b9fd980b8/steffie-nl-explains-the-ING-app","type":"image","width":225},"intro":"Steffie explains the ING App: all difficult topics made easy.","link":{"url":"https://bankieren.steffie.nl/en/ing/"},"title":"Steffie"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/13f8452229a06f09/original/seniorweb-logo.png","transformBaseUrl":"https://assets.ing.com/transform/efa4d38c-28bf-4eca-91d6-0efe9b5c19a3/seniorweb-logo","type":"image","width":225},"intro":"Explanations, assistance, and courses to improve your digital skills (in Dutch).","link":{"url":"https://www.seniorweb.nl/cursussen/computerles-in-de-buurt"},"title":"Digital with SeniorWeb"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"If you want someone to explain it to you"},{"alignedImage":{"position":"left","extension":"jpg","original":"https://assets.ing.com/m/464d3afb4f9ae013/original/Samen-Digitaal.jpg","transformBaseUrl":"https://assets.ing.com/transform/7a295cfe-26eb-4edb-a507-9530fcbc9707/Samen-Digitaal"},"componentType":"paragraph","richBody":{"value":"<ul><li>At an ING Service Point you will receive personal help with digital banking. You are welcome without an appointment.</li><li>Service Points can be found in stores like Primera, The Read Shop, and Bruna, as well as in drugstores and libraries.</li><li>They are open during shop openig hours</li><li>Easily find a location and opening hours near you, such as an ING branch or Service Point.</li></ul>"},"title":"Visit one of the ING locations"},{"componentType":"cta","textLink":{"text":"View ING locations","url":"/particulier/klantenservice/bankzaken-beginnen-of-beeindigen/geldautomaat-of-kantoor-zoeken"}},{"alignedImage":{"position":"right","extension":"jpg","original":"https://assets.ing.com/m/6bc3287a4dee6b5e/original/PORTRAIT-OF-A-SMILING-YOUNG-WOMAN-USING-PHONE.jpg","transformBaseUrl":"https://assets.ing.com/transform/62cfcc48-4c2f-41e8-8071-72d202e76e06/PORTRAIT-OF-A-SMILING-YOUNG-WOMAN-USING-PHONE"},"componentType":"paragraph","richBody":{"value":"<ul><li>A special phone number where you’ll get calm, friendly assistance.</li><li>Available from monday to friday from 8.30 to 17.00</li><li>Get simple explanations on how to install and use the ING App.</li><li>Receive help with tasks like transferring money, setting up a direct debit, or managing your balance and savings.</li></ul>"},"title":"Digital Together Line"},{"componentType":"cta","textLink":{"text":"Digital Together Line","url":"/en/bank/accessibility/telephone-support"}},{"componentType":"paragraph","richBody":{"value":"<p>The support of Together Digital comes with an ING payment account.</p>"},"textLinks":[{"text":"Terms and conditions","url":"/en/personal/payments/rates/payment-packages"}],"title":"Terms and information"},{"componentType":"feature","featureName":"survey-starter?surveyName=141e709c-2d16-47c1-b0a3-55138a1ca657&withCard=True"}]},"hasMacro":false,"id":"2a4e6e64-9995-4b60-b5fe-fce871311590","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Accessibility and help with banking","url":"/en/bank/accessibility"}},"componentType":"productHeader","coreHeader":{"body":"With ING Together Digital, we help you step by step to manage your money online. We support you free of charge with your banking needs: making payments, saving, and using the ING App on your smartphone. This way, you’ll discover how easy and secure online banking can be!","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/72d4b082ff4a43c7/original/Digital-together.jpg","transformBaseUrl":"https://assets.ing.com/transform/db58ea5d-bfbd-465c-a226-905bf71362b4/Digital-together","type":"image","width":9517},"subtitle":"Starting with online banking? Or do you want to get better at it?","title":"Digital Together"}},"publishDate":"2026-05-07T11:03:01.421+02:00"}}