{"type":"document","data":{"id":"187c176d-bdf9-4eee-a5cc-54978406fc66","localeString":"en-GB","publishDate":"2026-03-24T15:06:17.084+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"You are about to complete the questionnaire about our complaints procedure. It will only take a few minutes. By sharing your opinion, you help us improve our services even further."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://feedback.ing.com/feedback/nl-NL?name=17dcb73f-4956-468a-a11f-381fd1144dba","text":"Start the questionnaire"}},"coreHeader":{"body":"You are about to complete the questionnaire about our complaints procedure. It will only take a few minutes.\r\nBy sharing your opinion, you help us improve our services even further.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/2f477785-2fde-46e7-a916-1a9f375913b3/Father-on-laptop-being-tackled-by-child-on-bed","type":"image","width":5472,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/4419a9f71068ca3a/original/Father-on-laptop-being-tackled-by-child-on-bed.jpg","extension":"jpg"},"title":"Thank you for helping us!"},"backLink":{"textLink":{"url":"/en/bank/make-appointment","text":"Make an appointment"}}}}}